Attendees/Customers communications

[Jens Kirk]

Hi There!

I hope to coax Events Calendar to work for me as an offline LMS. I still don’t know if it is feasible, because our specification is pretty demanding and Event Calendar is not geared towards attendees. We use Event Tickets+ to sell the events/courses.

I need to send out three automated emails to the customer. One email at the confirmed sale moment containing the curriculum, one email x days before the event and one email after the event is done.

I am planning to use Woocommerce to handle the communication with a tool such as Follow Ups.

My question to you guys is if any of these emails could be handled by Event Tickets+ or Events Calendar or any affiliated system and/or if you have any recommendations. We want to avoid manual emailing where possible.

Cheers,

[Cliff]

Hi Jens.

Thanks for your detailed question and for putting our plugins through the ringer. I hope they turn out to be worth the effort for you! I’ll do my best to help.

As a starting point, I’d suggest searching for “do_action” throughout this file: /wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php

You’ll see actions in there for things like:

• ticket created or ticket generated
• ticket check-in
• complete ticket order

You could leverage one of those action hooks to generate a new email, either using wp_mail() or the WC_Email class.

I cannot advise on how/if to use Follow Ups, but I’d guess it could tie in to Event Tickets’ / Event Tickets Plus’ hooks.

If you need some coding help, you may want to ask your developer or reference our list of known customizers.

I hope this information helps!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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