[Cliff]

Richard, this suggestion looks promising.

I also found

• /wp-content/plugins/events-calendar-pro/src/resources/js/tribe-events-ajax-maps.js
• /wp-content/plugins/events-calendar-pro/src/Tribe/Asset/Ajax_Maps.php

I was hoping to find the line to implement ‘region’, but plunking region: uk in the JS or &region=uk in the PHP didn’t bring me any joy in my testing by temporarily editing the core plugin files.

If you find a way to implement it, please let me know and I’ll throw some bonus months to your license expiration date. If you don’t, that’s okay too; I’ll just add the information you shared already to our internal bug ticket and hopefully our developers can figure out more details.

Thanks again for your helpful suggestions!

[Cliff]

Thanks for letting me know you got it sorted out.

If I’m not mistaken, different hosts allow overriding the memory limit in different ways. Some allow it via wp-config.php like you tried, some require it in php.ini, some don’t allow editing php.ini, etc…. a lot of different configurations exist.

Have a great weekend!

[Cliff]

Mark and Mark 😉

Thanks for letting me know you got things sorted for now.

The best place to start learning TEC and TEC PRO is the New User Primer at https://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

Best to you both!

[Cliff]

I’m glad to hear it. Have a great weekend!

[Cliff]

That’s much clearer. Thank you.

I’m guessing this is related to your theme. Please make sure you have the latest versions of all our plugins, WordPress core, and your theme. I know Avada recently released an update specific to Venues so I’d point you to that as the first troubleshooting step.

If that doesn’t fix it for you, you’ll need to contact their support to ask why the Google Map isn’t displaying. We can only help troubleshoot issues like this for WordPress default themes like Twenty Sixteen.

Let us know what you find out.

Thanks.

[Cliff]

I’d guess (definitely no guarantees) that EA will support migration from legacy products for several months if not a year because sometimes people can be slow to adopt changes to a new product.

However, I’d also like to think that EA will continue to vastly improve over the legacy FB Importer, and, for your sake, implement features you’d like to see.

To be clear, the legacy importers won’t be getting development love like EA will be so the benefit-gap will continue to widen over time, making EA that much more appealing to the masses (and hopefully to you).

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Lester, this isn’t your exact question, but you might be interested in one or several of these snippets:

Could be adapted to default just 1 of your many WooCommerce tickets to a default quantity (like the “suggested” or “most common” ticket choice):

https://gist.github.com/cliffordp/5b57df71be8b52f595817ddbf81acdab

Force certain tickets to sync quantities. GIF preview:

https://gist.github.com/cliffordp/5a769159a2bf64f0b1b1dbbde243d109

Make WooCommerce cart Quantity input field non-editable (readonly) ONLY FOR Event Tickets Plus products:

https://gist.github.com/cliffordp/66bf05df61ee269c60ff20d6f39e2cab

===

To answer your specific issue, I cannot tell which tickets on your Single Event page correlate to those tickets in your screenshot.

Did you make sure each of those tickets actually has required fields?

If yes, then the only known bug at this time is that required fields can be submitted if the user’s browser doesn’t have JavaScript enabled.

In case that’s your issue with these attendees (not really able to tell at this point in time), I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Thomas, there was an issue with the latest release that lasted a few hours, and I’m sorry they affected you like they did.

I logged a bug for this issue:

If a community contributor goes to /events/community/list/page/1/?eventDisplay=past and there are no past events, it should display a more appropriate message especially if there are upcoming events

Screenshot: https://theeventscalendar.com/content/uploads/2016/10/2987a75f2aedb5d0.jpg

Suggested new wording: something like “There are no past events” with them seeing the Upcoming Events link below that message.

Please let me know if this accurately describes your main issue.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

[Cliff]

Do you have any events in the Dining category? http://southernharvest.org.au/events/category/dining/
(same category as http://southernharvest.org.au/events/photo/?action=tribe_photo&tribe_paged=1&tribe_event_display=photo&tribe_eventcategory=26)

You can visit wp-admin > Events > Event Categories > look at the count of published posts column.

I saw http://southernharvest.org.au/events/category/gardening/ did have 1 event
(same category as http://southernharvest.org.au/events/photo/?action=tribe_photo&tribe_paged=1&tribe_event_display=photo&tribe_eventcategory=30&tribe_eventcategory=30)

When I follow along like your video: click Filter Bar’s Dining (zero results), click Gardening (1 result), click Dining again (1 result — before it was zero)… I don’t get that same 1 result.

 

[Cliff]

Pau, I’m not sure what “Will revise the forums” means, and the Help tab at wp-admin > Events > Settings > Help tab isn’t gone for me or anyone else… that’s really odd.

Do you have any custom wp-admin CSS, JS, or PHP running?

[Cliff]

Hi Mary-Anne.

I’ve got these 2 snippets for you. Please read each’s comments thoroughly.

1)

https://gist.github.com/58cb269145d7187a45f9761128fdf338

2)

https://gist.github.com/5a769159a2bf64f0b1b1dbbde243d109

I’m guessing the first is more along the lines of what you’re asking for, although it’s for RSVP-type tickets, and I see you’re using WooCommerce for your tickets.

#1’s jQuery selector could instead be changed to .woocommerce .quantity input.qty

And here’s another bonus one for you:

3)

https://gist.github.com/66bf05df61ee269c60ff20d6f39e2cab

Please let me know how things go for you.

[Cliff]

Hi Greg.

You linked to a forum thread that links to this KB article: https://theeventscalendar.com/knowledgebase/using-tribe_get_events/

If you have specific corrections/suggestions for that KB article, please detail them here and I’ll pass them along to the right people to get it updated.

Thank you for helping us keep our documentation up-to-date!

[Cliff]

Hi Teri. I’m glad you’re taking the recommended precautions about updating your sites. Sorry especially about the DST bug that should be fixed soon (I know sooner is better in this case and they’re working hard on it).

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

I’m glad to hear that.

Your View switcher mint color is coming from here — https://cl.ly/0S293u1M1513 — which is coming from PRO’s color customizer.

Please send me a screenshot of your Customizer options for “General Theme” and for “Global Elements”.

[Cliff]

Hi Oliver.

Sorry you’re experiencing this.

Digging into the code for the “Cost” field under the “Event Cost” section of the Community Events form…

This “EventCost” field gets ran through quite a few functions, starting with /wp-content/plugins/the-events-calendar-community-events/src/Tribe/Submission_Scrubber.php

I tested this:

$tests = array(
'26 (abc) def',
'26 abc',
'26 (abc)',
'26 /',
'19,50',
'19.50',
'26,-',
'26,- 28,- 30,- (abc)',
'26,-/28,-/30,-',
);

foreach ( $tests as $key => $value ) {
printf( '%s: %s<br><br>', $key, stripslashes( $value ) );
}

(including swapping stripslashes with other functions to test them too)

Therefore, I’d guess tribe_get_cost() is at play, although I only see it used in /wp-content/plugins/the-events-calendar-community-events/src/views/community/modules/cost.php

It uses get_formatted_event_cost() from /wp-content/plugins/the-events-calendar/src/Tribe/Cost_Utils.php

If you search through this file, you’ll see several instances of “preg” and “regex”, which could be the ultimate cause.

I am somewhat guessing that this is at play too: https://github.com/moderntribe/the-events-calendar/blob/4.3.1.1/src/Tribe/Cost_Utils.php#L225

Another indicator tribe_get_cost() may be the culprit is because entering the Cost as “26 28 30” in the CE form results in it displaying the Cost as “26 – 30”

In summary, this isn’t easy to track down and using “Free” as the fallback could definitely backfire in situations like you’ve described.

If that’s the takeaway here, you could request this as an improvement (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

Let me know your thoughts on this one.

[Author]

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