Google Maps not showing up in the sidebar any more

[Marianne Steiner]

Google Maps used to show up. Since a couple of days no more. I installed the API Code. The setting seems to be ok.

[Cliff]

Hi Marianne. Sorry you’re experiencing this.

Could you please provide a link to a single event that has a Venue but is not displaying a map?

[Marianne Steiner]

This is the link to the Events, that don’t provide the Google Map in the sidebar.
http://suchtpraevention-aargau.ch/events/

[Cliff]

That link does not have a sidebar. Is that what you’re saying the issue is?

If yes, please try changing this setting: wp-admin > Events > Settings > Display > Events Template

[Marianne Steiner]

Sorry, it’s hard for me to express myself in english – Google map is not showing up in all the single Events. The sidebar is there, but the Google Map not.
Here an example
http://suchtpraevention-aargau.ch/event/elternalltag-in-windisch-3/
It used to work, and one day I noticed, it’s gone.

[Cliff]

That’s much clearer. Thank you.

I’m guessing this is related to your theme. Please make sure you have the latest versions of all our plugins, WordPress core, and your theme. I know Avada recently released an update specific to Venues so I’d point you to that as the first troubleshooting step.

If that doesn’t fix it for you, you’ll need to contact their support to ask why the Google Map isn’t displaying. We can only help troubleshoot issues like this for WordPress default themes like Twenty Sixteen.

Let us know what you find out.

Thanks.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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