[Cliff]

I couldn’t replicate this at the wp-admin Event edit screen.

Could you please send me a video screencast demonstrating the issue (making sure your console is in the video too)? Jing works nicely if you don’t know how to do one.

Thanks for your efforts here.

[Cliff]

The import limit is per license. 🙂

[Cliff]

Sure: https://github.com/moderntribe/the-events-calendar/blob/4.3.3/src/functions/template-tags/loop.php#L131

[Cliff]

Thanks for testing, Jan.

I just tried it on my local testing site — disabling PRO — and the Venue name is no longer a link: https://cl.ly/0j3A2E3c2S3B

I tested with Twenty Sixteen theme.

If it doesn’t work for you, please disable all non-Modern Tribe plugins and test again.

[Cliff]

Did you try another browser (like one you never use so it doesn’t have any extensions in it)?

If that doesn’t help, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while trying to connect to Facebook, navigating your site’s home page, events page, single-event pages, and any other of your site’s front-end or wp-admin pages relevant to this ticket.

Thanks.

[Cliff]

Sounds good. Thanks for the update.

[Cliff]

Thanks for your thoroughness. It’s definitely valid.

Please do add this (or maybe search to see if the idea was already posted by someone else) to our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

[Cliff]

It worked for me with Twenty Sixteen and WooCommerce v2.6.8

Does your /wp-content/plugins/woocommerce/templates/cart/cart.php file have this as Line 25?

do_action( 'woocommerce_before_cart' ); ?>

[Cliff]

Thank you for that link.

I noticed some console errors at your site. Here’s an important one to fix: https://cl.ly/3M343L1o2V2B

(If needed, you may reference our KB article Using Google Chrome Developer Tools.)

However, that’s beside the point for tickets not appearing…

I see this is a recurring event. If you add a ticket to a recurring event, it will be a single ticket across all recurrences, which is usually not what someone wants.

If you start to create a ticket for a recurring event, there will be a little question mark notice that reads:

Currently, tickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.

You should add your vote to this existing feature request for Event Tickets to support PRO’s recurring events.

Something some users are doing right now is using PRO’s recurring events to populate their events calendar but then breaking each occurrence from the series to turn them into single events — basically using PRO as an event generator but not actually using its recurring events functionality on the front-end. Others are just dealing with the tickets on recurring events even though you can’t then tell <i>which</i> occurrence they reserved the ticket for… use this information for your own reference but please don’t take it as any sort of recommendation.

You should add your vote to that feature request. Doing so helps us gauge interest in this particular feature request, which helps us prioritize our development efforts.

Now that that information is out of the way… If you still want a ticket appearing for all of the occurrences in this recurrence series, please send me a screenshot of the ticket editing box in this event series’ wp-admin edit screen so I can see the details of the ticket you’ve created for this series.

Thank you.

[Cliff]

Hi. Sorry you’re experiencing this.

This isn’t currently a known issue. I’d guess something is blocking the styles and scripts from loading. I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please re-share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi, Susanna. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

You might see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please re-share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

Let us know what you find out.

Thanks.

[Cliff]

Hi, Steve.

I searched through our core plugin for any mention of “XML” or “RPC” to see if I could find any usage of XML-RPC, and I didn’t, which is what I expected.

I think you’re safe with all of our plugins.

FYI: I found this, which is super simple: https://wordpress.org/plugins/disable-xml-rpc/ (third-party, not guaranteed or supported by us)

[Cliff]

Hi, Ben. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

===

Possibly helpful references:

• Our plugins’ feature requests forum
• Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
• Our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)

[Cliff]

Hi, Joshua. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Armando.

If your default view is set to Month, your main calendar link (e.g. http://wpshindig.com/events/) will be the Month View for the current month (not what you want).

However, you can use a link like this to force it to display May 2017: http://wpshindig.com/events/2017-05/

You could then add that URL as the link for your menu’s “Events” or “Calendar” anchor text.

I hope this helps.

Please let me know if you have any follow-up questions on this topic.

[Author]

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