[Cliff]

Please provide an annotated screenshot of the exact part of the page you’d like modified… or use a plugin like https://wordpress.org/plugins/so-css/ (third-party, not guaranteed or supported by us) to try to do it yourself in a visual format.

Regarding your new question, in our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding.

[Cliff]

Welcome to WordPress customizing!

Best practice for adding custom code (like to implement a PHP snippet to modify The Events Calendar) is to create a functionality plugin, unless it’s something specific to your theme, in which case best practice is to make sure you’re using a child theme, then add the customization to your child theme’s functions.php file. A child theme’s purpose is precisely to avoid the issue of being overwritten when the parent theme (Avada) gets updated.

I hope this information helps!

===

Regarding the setting to auto-complete WooCommerce orders, we like to keep each thread to a single topic. Therefore, I’ll share our recommended troubleshooting steps, below, and if those don’t help you resolve the issue, please create a new thread for this specific issue.

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode — in a separate thread). That will give us a lot of extra information to help diagnose the problem.

Thanks.

[Cliff]

Are you informed about CSS’ nth-of-type?

You could target the first as narrower and the second as wider, no?

[Cliff]

I was able to confirm this, oddly only for Danish.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Good job. Thanks for finding and sharing that.

Please check with your host if your version of cURL installed on your server has support for SNI (server name indication).

Please also check to see if your server firewall is blocking the access.

[Cliff]

JC, that looks like a really simple setup. It’s a table displaying the date, title, city, and a link to buy tickets off-site (e.g. Ticketmaster).

You could do that manually in a WordPress Page if you have an off-site ticketing solution like that site does.

Do you have an off-site ticketing solution already?

If not, you could use our free The Events Calendar (free) and Event Tickets (free) + Event Tickets Plus ($89). Then you could create events (which you could display in a table/list, like this) and add tickets and your only cost in addition to $89 would be the credit card processing fees.

Please let me know if I’m missing a piece of your puzzle here. 🙂

[Cliff]

Thanks for that thorough explanation.

It sounds like forcing the quantity to 1 and not allowing that quantity to change would work for you. Is this correct?

If yes, you could reference these 2 snippets and possibly come up with your own:

• https://gist.github.com/cliffordp/5b57df71be8b52f595817ddbf81acdab
• https://gist.github.com/cliffordp/94f37421a00db6f7a96368aa23a8d8bb

Please let me know your thoughts on this and if I can help review a code snippet if this is the direction you’d like to go.

Thanks.

[Cliff]

Do you have access to a  developer or your web host support to help here? You could also reference our list of known customizers.

[Cliff]

I asked someone else on the team for help, and we haven’t heard of this bug happening before (even in past versions).

You might be able to use a plugin like https://wordpress.org/plugins-wp/delete-duplicate-posts/ (untested & third-party, not guaranteed or supported by us)

And, yes, “child” events are part of the “parent” / series event, which is how recurring events currently work in the database.

[Cliff]

The runaway recurring events plugin I shared wasn’t the latest version (sorry). Please try this one instead: https://theeventscalendar.com/content/uploads/2016/11/tribe-ext-recurring-cleanup-1-0-0.zip

[Cliff]

Hi, JC. Thanks for your interest in our plugin suite.

PRO is an add-on for The Events Calendar that has a lot of features, but it doesn’t add any ticketing-related features.

Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

If your tickets will be free, you don’t need QR code check-in, and you don’t need to collect information other than name and email address, you likely could just use the free/core Event Tickets plugin.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Please let me know if you have any follow-up questions.

[Cliff]

Hi, Todd. Sorry you’re experiencing this. This isn’t the default behavior, so I’m guessing you have a customization in place that you forgot about, or there’s a plugin or theme conflict. I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi, Dylan. That’s a neat idea, but I’d guess it wouldn’t be implemented for a long time, if at all. Creating a UserVoice topic, like you did, is the right path.

If you share a link to an event with tickets and specify exactly what you want modified (annotated screenshots help), I might be able to provide you a quick CSS solution for your 2nd request.

[Cliff]

Hi, Mike.

For reference, the code you shared is from https://github.com/moderntribe/the-events-calendar/blob/4.3.3/src/views/modules/bar.php#L54-L59

This file can be overridden via our Themer’s Guide, like if you wanted to customize how that foreach works.

You might prefer to simply change the widths via CSS.

Please let me know if this answers your question.

Thanks!

[Cliff]

Hi, Diane. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Author]

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