Home › Forums › Ticket Products › Event Tickets Plus › RSVP Fieldsets
- This topic has 12 replies, 4 voices, and was last updated 9 years, 3 months ago by
Ronald.
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AuthorPosts
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November 28, 2016 at 11:06 pm #1198912
Ronald
ParticipantI couldn’t find anything for customizing the mandatory fieldsets for RSVP’s for the person signing up (not all attendees).
Even when i set additional fieldsets for all attendees that does not appear on our front end.November 29, 2016 at 3:10 pm #1199425Cliff
MemberI’m unclear what you’re asking about. Could you please provide a link to an event with such tickets and also an annotated screenshot or video screen capture to show exactly what you’re asking about?
November 29, 2016 at 7:24 pm #1199553Ronald
ParticipantFor this I don’t need a screen shot, i see a major limitation in the admin that you can see yourself in the RSVP plugin.
I want to collect more information from a user that RSVP’s for an event. As the system default it as for the submitter’s name and & email. Now i would like to add additional fields to the RSVP signup. HOWEVER, this ticket fieldset option is only available if you select the option “Request information for each attendee during registration”. Therefore is if someone RSVP’s for an event for 10 people, they would have to fill out a form for 10 people. I just want the option to get more detail information only for the person submitting the form, and not for each attendee. This is the way a standard RSVP system usually works, especially for restaurants and nightclubs.
Now if this function is somewhere hiding in the admin panel, it shouldn’t be that difficult to find neither.
November 30, 2016 at 2:28 pm #1200018Cliff
MemberThanks for that thorough explanation.
It sounds like forcing the quantity to 1 and not allowing that quantity to change would work for you. Is this correct?
If yes, you could reference these 2 snippets and possibly come up with your own:
- https://gist.github.com/cliffordp/5b57df71be8b52f595817ddbf81acdab
- https://gist.github.com/cliffordp/94f37421a00db6f7a96368aa23a8d8bb
Please let me know your thoughts on this and if I can help review a code snippet if this is the direction you’d like to go.
Thanks.
November 30, 2016 at 10:25 pm #1200146Ronald
ParticipantLeaving the quantity to 1 wouldn’t work between us and our attendees because, we want to know how many seats to reserve for guest. We just don’t need the name of every person coming in. We are doing this for Restaurants and Lounges. The information of the submitter and the amount of people only is the most important thing. The only thing this plugin needs is the option to ask for more information than just the name and email. I know you guys have the ability and talent to tweak that in minutes and input on your next release.
Just to recap of the issue
Problem:
You can not use the custom ticket fieldset option to set the sign up requirements ONLY for the person signing the RSVP form. You can only use custom tickets field sets to attain information for each attendee in the RSVP. So if I desire to collection more information form the rsvp application, I have to checkbox the RSVP settings that says “Request information for each attendee during registration” .
Which is inconvenient for:
A) The administrator. If the RSVP is for 15 people, and the administrator needs to “Call” the applicant, he has to call each number in the reservation to find the right point of contact, because the system doesn’t disambiguate which one of the RSVP’s is the point of contact.
B) The applicant. RSVP application would be a tedious process if an applicant has to fill out the fields for 15 guest in his/her party. Therefore it will discourage the applicant from filling out the RSVP form.Solution:
To add the functionality in the RSVP plugin to add additional Ticket Fieldsets for the “applicant only”. In addition they can add as many RSVPs to their party without having to fill out a form for each attendee. This ticket fieldset is for the applicant only. For example; We can also collect the phone number of the applicant so we can call them to confirm there reservation.I believe this request is reasonable beyond my needs. Collecting additional data for an applicant only, is standard RSVP practice for weddings, events, nightclubs and restaurants. The administrators in many cases need to contact the applicant by phone instead of email for imperative matters about their reservation. In addition asking for additional data for the application and not the entire party is convenient for both the guests and the website administrator. I hope that we can implement this on the next release for the ticket plugin, so the The Events Calendar is another step ahead as the best event calendar system in the business.
Best Regards.
December 1, 2016 at 7:43 pm #1200630Cliff
MemberGotcha. Thanks for sharing your use case.
How about making your phone# field not required and then trying this CSS:
body.single-tribe_events .tribe-events-tickets-rsvp .tribe-event-tickets-plus-meta-attendee:nth-child(n+2), body.single-tribe_events .tribe-events-tickets-rsvp .tribe-event-tickets-plus-meta-attendee header { display: none; }Here are the before and after screenshots from my testing site.
Please let me know your thoughts.
December 1, 2016 at 7:48 pm #1200632Cliff
MemberAnother alternative would be to not use Event Tickets Plus’ Attendee Meta at all and instead customize the RSVP form, which is rendered from this code: https://github.com/moderntribe/event-tickets/blob/4.3.3/src/views/tickets/rsvp.php#L98
However, with this approach, I’d guess adding a Phone Number field would require extra coding to then display that information somewhere in the wp-admin area.
December 1, 2016 at 8:18 pm #1200648Ronald
ParticipantYour RSVP layout looks very neat. I like how the code is implemented. Would the additional attendee information show in the admin area?
The only issue is that if we use the custom code as a patch for the RSVP limitation, we still cannot take advantage of the built in functionality to create different types of RSVP forms within the plugin. That’s why I think its best to make that tweak native within the plugin, so we can all enjoy making different RSVP forms that best suits the event.
December 2, 2016 at 3:25 am #1200744Cliff
MemberI’m glad this was in the right direction for you. 🙂
You’ll need to test out how things work to see if all parts of it are to your liking (e.g. the Attendee Report question — which should be “yes”).
You could request your ideal setup as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.
This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.
If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.
December 19, 2016 at 8:39 am #1207730December 19, 2016 at 9:33 pm #1208006Cliff
MemberI’m not 100% clear exactly what you’re wanting, but if you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
January 10, 2017 at 8:35 am #1215904Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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