[Cliff]

Hi, John.

Here’s some general information for you. I’ll answer your specifics at the end…

We don’t have “booking” or “courses / learning management system” functionality, but we do have “tickets” functionality, which is used in a lot of different ways.

Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

If your tickets will be free, you don’t need QR code check-in, and you don’t need to collect information other than name and email address, you likely could just use the free/core Event Tickets plugin.

===

1. Use The Events Calendar free/core along with ET and, optionally, ET+
2. ET+ would be required to sell tickets
3. This would possibly be a feature of your eCommerce plugin, such as WooCommerce. However, we don’t have any specific integrations for such extensions.
4. ET+ requires using an eCommerce plugin (as mentioned above). WooCommerce is the most popular by far, but Easy Digital Downloads is the second most popular amongst our users. Here’s a snippet to bypass the cart and go straight to checkout.
5. While the Attendee List is accessible via wp-admin, there aren’t any actions you can take with the list other than exporting it to CSV. There are a variety of feature requests similar to yours at our UserVoice feature request site. Please add your votes or create new ideas there.

P.S. I don’t think this was double-posted. 🙂

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Please let me know if you have any follow-up questions.

[Cliff]

Hi, Jason.

At this time, this is actually really easy since you have both PRO and Community Events.

Just go to wp-admin > Events > Settings > Default Content tab > and set your default Organizer and Venue.

I say “at this time” because I’m not certain this is how it’ll always be… For example, you might want different default content for Community Events vs wp-admin Events editor… but there aren’t any current plans to change it.

Please let me know how this works for you.

[Cliff]

Hi, GP.

Thanks for your interest in Event Tickets Plus (ET+), our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

If your tickets will be free, you don’t need QR code check-in, and you don’t need to collect information other than name and email address, you likely could just use the free/core Event Tickets plugin.

I hope this info helps. Please let me know if you have any follow-up questions.

[Cliff]

Thanks for those details.

Manual importing is the same as automatic importing except one is triggered by your click and one is triggered by WP Cron. Due to the low traffic on your site, and the fact that manual importing works but scheduled imports do not, I’m guessing WP Cron could be the issue here.

WP Cron can be tricky and can sometimes have issues, but we cannot assist in troubleshooting them, per our Scope of Support / Terms.

You might be able to use a plugin like https://wordpress.org/plugins/wp-crontrol/ (third-party, not guaranteed or supported by us) to dig a little deeper into this.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

Other than that information, it could be helpful to follow these recommended troubleshooting steps:

Follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this. (I’m guessing you’d have to leave your site in Testing for Conflicts mode for anywhere from a few hours to days to thoroughly test, which I understand is not ideal. I’m just giving you that heads up.)

You could also try enabling WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Let us know what you find out.

Thanks.

[Cliff]

Hi, again, Chris.

I’m not sure if that idea is technically possible, but I can understand why it might be a value-added feature. Thanks for sharing.

Just to confirm, UserVoice is where we handle all feature requests, so thanks for posting your idea there. 🙂

[Cliff]

Hi, Chris.

While my initial hunch is that this is a bit out-of-scope for us, you could request this as a new feature at our plugins’ UserVoice page. Make sure it’s thorough and you share the use case scenarios for it.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

[Cliff]

Hi, Tom.

Thanks for your interest in our PRO add-on.

We don’t have “booking” or “courses / learning management system” functionality, but we do have “tickets” functionality, which is used in a lot of different ways.

Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

If your tickets will be free, you don’t need QR code check-in, and you don’t need to collect information other than name and email address, you likely could just use the free/core Event Tickets plugin.

I hope this info helps. Please let me know if you have any follow-up questions.

[Cliff]

Hi, Liam.

Thanks for the screenshot.

If you hover over the red dot / exclamation point, does it have any help text? If yes, what does it say?

Please visit wp-admin > Events > Help and screenshot the bottom part of that page to show me the connection status for Event Aggregator with Facebook.

Please provide a link to one of those Facebook events/pages you’re importing from.

Thank you.

[Cliff]

Rick, could you please provide me a screenshot or video screen capture of how you’ve implemented it with your Page Builder by SiteOrigin plugin so I can try to reproduce the issue?

Thank you.

[Cliff]

Hi, Casper.

Thanks for your detailed questions. I’ll try to answer each fully but succinctly.

1. Once WooCommerce is setup (i.e. able to receive payments for orders), Event Tickets Plus (ET+) shouldn’t need you to do anything more with WooCommerce (other than keep it updated and such).
2. Here’s a snippet to force the cart to redirect to the checkout page (skipping the need to click “Checkout”), but yes you need to use WooCommerce’s checkout to complete the ticket purchase.
3. Our plugins don’t have any membership-type features; they just rely on the WordPress user system. Same goes for WooCommerce, unless you use one of its add-ons. Because of how WooCommerce works, I think each person would need their own WordPress user account, not sharing a single account.
4. ok

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Albert.

I believe your folder structure should be tribe-events > wootickets > tickets.php

Please let me know if that works for you.

[Cliff]

Hi, Alessandro.

The only place I found that phrase in the code is in the List Widget: https://github.com/moderntribe/the-events-calendar/blob/4.3.3/src/views/widgets/list-widget.php#L73

Please reference the code snippet all the way at the bottom of https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/ or use a plugin like https://wordpress.org/plugins/say-what/ (third-party, not guaranteed or supported by us)

Please let me know if you have any follow-up questions on this topic.

[Cliff]

This reply is private.

[Cliff]

Yikes. That sounds scary, but I’m glad you got it sorted out! Thanks for letting us know.

[Cliff]

Hi Douglas. You can get the link for each of your Event Categories via wp-admin > Events > Event Categories, like this: https://cl.ly/3D362Z1g0s18

You can manually add these links wherever you want around your site, including in your WordPress Menus.

I hope this helps. Please let me know if you have any follow-up questions on this topic.

[Author]

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