[Cliff]

Hi, Paul.

You’ll want to do some trial-and-error of your own to see how things work for you, but here’s my understanding:

• A WooCommerce Product does get created for each Event Tickets Plus (ET+) ticket you create.
• However, I believe each of these is set to not be visible in your main store.

I believe this is because if someone buys a ticket direct from your WooCommerce store (not through our ET+ ticket from your single event page), it won’t have all the ET+ actions done to it, such as the stock, the emails that should get sent, adding someone to the Attendees report, etc.

I hope this information helps. Please let me know if I can be of further assistance.

[Cliff]

Hi, Edward.

Sorry you’re experiencing this.

Is this happening for every one of your events? Or every event at a specific/single venue? Or just one event?

Please provide a link to an event experiencing this.

I should be able to help with this information.

Thanks.

[Cliff]

Hi, Dylan.

Could you please provide a link and an annotated screenshot of what you’re referring to? Then I’ll be sure of what you’re requesting and be able to possibly help.

Thanks.

[Cliff]

Hi, Chris.

I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3762678-charge-for-event-submission-and-premium-featured-e

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

I believe it’s scheduled to be released within a month or two (but no guarantees of “if” or “when”).

However, if you don’t want to wait for that functionality, yes you could do a category like you thought of. For example, the tribe-events-category-concert class would be added to a single event in Month View if it’s in your “Concert” category. That could then be targeted via CSS to be a different color.

I hope this information helps.

Thank you.

[Cliff]

Hi, Jack.

I totally understand, and we’ve heard of others reporting this as well. However, I don’t think anyone else has shared a “scan now, log the scan later” suggestion.

You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

 

[Cliff]

Hi, Rasmus.

We’re aware of this issue, but our plugins currently depend on WordPress systems for translations, and we do not intend on attempting to implement something that even WordPress or any translation plugins haven’t solved yet. See the Core Trac about this issue: https://core.trac.wordpress.org/ticket/22225

Our current response for this issue is that you should adjust your date format settings so no ordinals are displayed.

Please let me know if this answers your question.

[Cliff]

Hi, Matthew.

At that URL, I saw several console errors. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

• You have included the Google Maps API multiple times on this page. This may cause unexpected errors.
• Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
• Google Maps API warning: InvalidKey https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key

I’d suggest disabling the other plugin or theme setting that is including the Google Maps script in addition to our plugin’s inclusion of Google Maps.

Finally, please closely follow our Setting Up Your Google Maps API Key article and let me know how things go for you.

[Cliff]

Hi, Eric. Our plugin creates one master calendar, but you can create the appearance of multiple calendars by using Event Categories.

Examples:

• main/master calendar where all the site’s events appear: http://wpshindig.com/events/
• WP Meetups category calendar: http://wpshindig.com/events/category/wp-meetups/
• Learning category calendar: http://wpshindig.com/events/category/learning/

There are additional methods and documentation at our Can You Have Multiple Calendars? KB article.

You could also use WordPress’ native post visibility, like Private or Password Protected. Or there could possibly be some membership plugins that could integrate with custom post types that might work (I don’t know of any).

Please let me know if this clarifies things for you.

[Cliff]

Hi, Hasnain.

This might be the snippet you’re looking for:

https://gist.github.com/cliffordp/5a769159a2bf64f0b1b1dbbde243d109

Please let me know if it works for you.

[Cliff]

We’ve heard of others on PHP 7 reporting that same error (as early as a year ago), but we haven’t been able to reproduce it and I believe you’re the 3rd to have this issue in that time.

And with your findings about other plugins, I wonder if it’s a plugin or theme conflict.

Could you provide me a link to download that plugin so I can test with it on PHP 7?

Thank you for your efforts here.

[Cliff]

Excellent! We’re glad to hear this. Thanks for reporting back 🙂

[Cliff]

I’m not 100% clear exactly what you’re wanting, but if you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Not natively via our plugin’s options, such as a JSON export/import. However, this is on our long-term list of things we know users have asked for.

We do know of quite a few customers who use the iCal format to pull this off so it might be worth a try for you.

[Cliff]

I see.

Here’s a video of how it works for Twenty Seventeen theme: https://cl.ly/2U3H1V191h2A

Since this issue is specific to Avada’s theme, you’ll need to discuss the issue with them.

I did notice that your “Upcoming Events” page title doesn’t have the same classes as the title from my video. I’m guessing Avada’s title isn’t setup for getting updated via the Ajax call that happens when someone clicks Previous Events.

I hope this information helps.

[Cliff]

Lucas / Adrian,

Here’s a video demonstrating what I was referring to: https://cl.ly/1L3p3O3e1W0m

There is no “account page” that aggregates their tickets from all the events they’re attending. At this time, each user’s RSVP/tickets information is available at each event’s “tickets” URL, as I mentioned in my previous reply.

For logged-in users, there’s a feature request for an extension that pre-fills the ticket information from their WordPress user account information, but this doesn’t exist at this time.

In the video I shared above, the user can change their Attendee Information / additional details. You could have a drop-down field for t-shirt size.

We don’t recommend any specific themes, but we say say that themes that follow WordPress best practices should work just fine.

Let me know if you have any other questions. 🙂

[Author]

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