[Cliff]

Thanks for the update. I’ll leave it open to be auto-closed in a couple weeks if you don’t reply by then… but if you do find a solution, please do share. And if you get 99% of the way there, let me know that too.

Have a good weekend.

[Cliff]

Sorry about that. I was able to replicate that issue too.

I have updated the gist link’s code. Please try this new version and let me know how it goes for you.

[Cliff]

Hi, April.

Please open your own new thread with the specifics of your project requirements / wish list and we’ll make sure to address your questions there.

Pylon, anything more on this topic that I can help you with?

[Cliff]

I’m very glad that worked!

That snippet plugin was authored in June 2016, and apparently hasn’t broken since that long ago 🙂

I’m guessing we’ll eventually modify it a bit to become one of our official Extensions.

Looking at its code, it doesn’t look overly complex but if WooCommerce or Community Tickets gets an update, I’d suggest making sure to test that it’s still working for you.

===

To change the “Site Fees” text, please reference https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/ or use a plugin like Say What?

If needed (or curious), see Line 127 of /wp-content/plugins/the-events-calendar-community-events-tickets/src/Tribe/Cart.php for the relevant code.

[Cliff]

< Removed reply that was intended for another thread. Sorry. >

[Cliff]

Excellent! You too 🙂

[Cliff]

I’ll point you to https://wordpress.org/about/requirements/

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Thanks for helping me get on the same page. I was able to reproduce the bug where the “There are no upcoming events at this time.” message doesn’t display in our latest release, and I reported it to our developers.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi, Belinda. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out. If the issue is still happening, please include screenshots and/or a video screen capture.

Thanks.

[Cliff]

Hi, Leonard. Thanks for your detailed question.

Could you please tell me where exactly you’re referring to — a link(s) might help?

Thanks.

[Cliff]

Hi, Suzie.

Thanks for your detailed question and sorry you’re experiencing this recently-discovered bug.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now, but I know it’s high-priority and they’re working on it already.

I apologize for this issue and appreciate your understanding and patience.

Downgrading is a valid way to go for now.

And regarding your version of PHP, please see https://wordpress.org/about/requirements/

[Cliff]

Hi, Leonard. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi. Sorry to hear this bug affected you. I also noticed it on my testing site but for recurring event patterns of Every Week.

I think some patterns got ported over correctly and some did not (a bug).

You should be able to edit this event’s recurrence rules via PRO v4.4’s recurrence settings on the wp-admin edit screen, which will regenerate the series of events, and then it should be working again.

Please let me know how this goes for you.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Here’s a short video of what I see in my testing site’s Event Aggregator settings: https://cl.ly/1y0L03131j45

And another video of the January 28 event you mentioned, that did get imported: https://cl.ly/0u10040I0u1M

Please let me know your thoughts.

[Cliff]

You’re welcome. I see you marked this thread Resolved so I’ll Close it and if you need follow-up assistance, please create a new thread.

Have a great rest of your week!

[Author]

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