Need a Way to Specify Different PayPal accounts

[Brian]

We are using Event Tickets Plus with Avada Theme. We need a way to designate a different PayPal account for different events. Looks like you have included this feature in Community Tickets (Organizer PayPal), but we need it available in Event Tickets Plus. Please let us know how we can add this option into Event Tickets Plus (either per event or per Organizer would work). We are using Event Tickets Plus because we require the Additional Attendee Information fields too. Thank you.

[Cliff]

Hi. Thanks for your detailed request.

PayPal’s split payments functionality is only available via Community Tickets, which does require several of our paid plugins. I’d recommend checking out the Community Manager Bundle if you’re interested.

The reason this functionality is only available via Community Tickets is because each WordPress user would need to setup their own PayPal email address before adding a ticket to an event they create via the Community Events front-end form.

We also have this snippet available that might come in handy:

https://gist.github.com/cliffordp/6250485f5fe850e5404059c48de3e3ed

If you don’t think Community Tickets will work for you (having users create events and tickets via the Community Events front-end editing experience), please provide details why so I can better understand.

Thank you.

[Brian]

Hi Cliff,

Thanks for the quick reply, this makes me very hopeful that you will be able to come up with a solution!

Our scenario is that only one person is creating all the events, but each event needs to be able to specify one PayPal account for that event. There are no split payments needed. While we can add a custom meta field to the event to enter the PayPal Account Email, additional code is needed to pick up and use that meta field as the PayPal account email for all orders for that particular event.

Thanks for the code snippet, so for our scenario, rather than user meta, we need event meta to carry the Paypal account email, and process as standard Paypal transaction, without any split payments.

Hope this clarifies, please let me know if you would like any additional information.

[Cliff]

Thanks for clarifying.

I discussed your request with a couple developers on the team and they agreed with what I was trying to communicate initially.

Since ET+ doesn’t have its own payment gateway or PayPal integration, we don’t have a way to send Event A’s payment to a PayPal address separate from Event B’s payment. However, Community Tickets does have this functionality by leveraging PayPal’s split payments. Read specifics at https://theeventscalendar.com/knowledgebase/tracking-sales-getting-paid/

If you want a non-coding way to pull this off, I’d suggest the following:

• implement Community Tickets’ split payments
• create a WordPress user account for each person who needs to get paid from an event (all the money from that event goes to this one person)
• if you’re entering the events for them, then, as an administrator, use a plugin like User Switching (third-party, not guaranteed or supported by us) to login as them (without having to know their password) and submit the event for them at your-site/events/community/add/ and they could even login to your-site/events/community/list/ to see all their own events
• FYI: events submitted via the Community Events form are really just regular events, as if submitted via wp-admin, but they have that user as the WordPress “Author” of the event.

And here’s some more helpful information regarding split payments setup: https://theeventscalendar.com/support/forums/topic/help-setting-up-paypal-api-for-split-payments-in-community-tickets/#post-1068501

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Brian]

Hi again Cliff,

We are really hoping not to have to go through the process of setting up split payments in Paypal, since we are not splitting payments, and Paypal approval process takes time and no guarantee they will approve from what we are reading. Also, we need Event Ticket Plus functionality for gathering additional attendee information.

We are looking for a coding way to take a WooCommerce product/ticket and find the event that includes that product/ticket and pick up the event custom meta field that would contain the paypal account email for that event. In our scenario, each event will have their own products/tickets (not shared with any other event). We have already created an event custom meta field, but just need some direction on the code needed to tie the product back to the event and pick up the meta.

For example, a code snippet in functions.php that grabs the event based on the product(s) contained in the order, and then can get the event custom meta field that would contain the paypal account email to replace woocommerce $paypal_args[‘business’] email with that event custom meta field. Please suggest how we can accomplish this.

[Cliff]

I understand.

Here are some third-party plugins (not tested or supported by us) that may be applicable for your situation:

• https://wordpress.org/plugins/woocommerce-product-payments/
• https://wordpress.org/plugins/pay-payment-pal-multiple-emails-for-woocommerce/

Other than pointing you to a solution like that, we do not have any snippet available for your situation.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

Please let me know if there’s anything more you think I can help with here. 🙂

[Brian]

Hi Cliff, thanks for the suggestions. We will pursue further ourselves. You may close this thread.

[Cliff]

Thanks for the update. I’ll leave it open to be auto-closed in a couple weeks if you don’t reply by then… but if you do find a solution, please do share. And if you get 99% of the way there, let me know that too.

Have a good weekend.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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