Cliff

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Viewing 15 posts - 5,566 through 5,580 (of 10,686 total)
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  • in reply to: Disable Single Events RSS Feed from Header #1218509
    Cliff
    Member

    Hi, Ranjan.

    I ran into several bugs testing this out for you, and logged them internally.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    I also tried the tribe_events_register_event_type_args filter to alter the rewrite – feeds to false and that didn’t remove it from <head> either.

    I’ve asked one of our developers to help us figure out how to disable the single event feeds. I’ll let you know when I hear back.

    in reply to: Maximum # of Scheduled imports? #1218508
    Cliff
    Member

    Hi, FMD. Caroline is out so I’m helping out here.

    The EA licenses limit the number of imports. If you have the 100 limit and import from 100 different Facebook URLs, each once per day, and no other imports setup (Meetup, iCal, etc) you would be at the max.

    However, if you have 100 Facebook URLs scheduled to import every hour, that would be 100 x 24 = 2,400 scheduled imports per day, far over the 100 limit.

    It sounds like this could be your issue, since you said things work when you have a low number of Facebook URLs.

    Please let me know if you think this could be the issue here.

    Thanks.

    in reply to: Create shortcode for the different fields to change layout #1218501
    Cliff
    Member

    Hi, Kim.

    This sounds like a decent amount of customizations.

    I appreciate your question and the desire to customize it for your use. However, we cannot provide such in-depth customization help, per our Scope of Support / Terms.

    You might be interested in https://wordpress.org/plugins/get-custom-field-values/ and https://theeventscalendar.com/knowledgebase/wordpress-post-meta-data/, however those wouldn’t be the most performant way to get multiple pieces of data.

    Thank you very much for your understanding.

    If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    in reply to: Can’t get .PDF to open in new window #1218471
    Cliff
    Member

    Hi, Thomas.

    Thanks for your detailed question.

    If one of those is working, I’d assume the same format for the others works too.

    If you re-arrange them so the buttons are in this order: first, third, second — then does the last button work?

    Similarly, if you only have 1 button, does it work properly?

    If yes to either of those, that’s an odder issue but still good to know.

    If no, then I’d suggest you make your shortcode arguments don’t have any curly quotes or typos.

    Regardless, our plugins do not add any “button” shortcode and you should direct any follow-up questions to the plugin or theme author whose code does add your site’s “button” shortcode.

    in reply to: Repeating events generated for 2 years #1218464
    Cliff
    Member

    Hi, Ranjan.

    There are 2 things you could do for this situation:

    1)

    Use this snippet to change the display in wp-admin:

    https://gist.github.com/cliffordp/81f23a207ab483c9e7c6d910f9b29c0a

    2)

    If #1 isn’t enough, you could also go to wp-admin > Events > Settings > General tab and change the “Create recurring events in advance for” option to something less than the default “24 months”

    Please let me know if you have any follow-up questions on this topic.

    in reply to: change sort order of additional fields #1218455
    Cliff
    Member

    Hi, Andreas.

    Unfortunately this functionality doesn’t exist at wp-admin > Events > Settings > Additional Fields tab.

    You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

    This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

    If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

    in reply to: Event Submission – Make Date & Time Required #1218450
    Cliff
    Member

    Hi, Chris.

    You can see the fields that are required by default starting at Line 1721 of /wp-content/plugins/the-events-calendar-community-events/src/Tribe/Main.php:

    'post_content',
    'post_title',
    'EventStartDate',
    'EventStartTime',
    'EventEndDate',
    'EventEndTime',

    I tested and these are required even though there’s no red asterisk next to them. However, since the dates and times are auto-filled, it wouldn’t trigger the error message unless the user would remove the defaults.

    Please let me know if this answers your question.

    in reply to: Event page issues with photos #1218444
    Cliff
    Member

    Sure thing; thanks for understanding. I’ll leave this thread open in case their support points something out for us to research further. If we don’t hear back from you, I’ll assume you got it sorted out or moved on to another theme.

    Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

    Thank you!

    in reply to: Featured Image not available for events #1218442
    Cliff
    Member

    Okay. Glad you’re able to progress. Have a good weekend.

    Cliff
    Member

    Thanks very much. This bug is still unresolved. This thread should get updated once a fix is available.

    in reply to: Dates Not Importing Correctly #1218437
    Cliff
    Member

    Thanks for sending me the CSV. Could you please tell me one of the events that imported as 1970 and one that did not so I can try them myself and see if I get the same results?

    in reply to: Blank widgets screen #1218434
    Cliff
    Member

    You bet! Have a great weekend.

    in reply to: Event Organizer Not Saving #1218432
    Cliff
    Member

    Mathew, this thread was assigned to 2 internal bug reports. The “missing ‘Use Saved Venue’ ‘Use Saved Organizer’ when only TEC active” issue is fixed but not the “_EventOrganizerID set to 0” one…

    I’ll leave this thread as Pending Fix.

    in reply to: Moving the "You have xx ticket" block (for logged in user) #1218431
    Cliff
    Member

    Please let me know how this goes for you:

    https://gist.github.com/cliffordp/f95b520a71635fd4e9d73eb2af73bd5e

    Cliff
    Member

    Jennifer, I’m glad Brian was able to hop in here to help a bit too!

    Please also try the plugin from https://theeventscalendar.com/knowledgebase/divi-pagination-problems/ if preferrable.

    Whichever you use, please let me know how things work out for you.

Viewing 15 posts - 5,566 through 5,580 (of 10,686 total)