Event page issues with photos

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  • #1215231
    Clarence Bryant
    Participant

    Hello!

    In creating a single event, we encounter a few questions about the featured image:

    1. What is the optimal size for the featured image? We’re using church-event theme, if that helps.

    2. Is there a way to not have the featured image “scroll”? For example, on this event, if I’d like to only see the word ‘events.’
    http://www.cathedralofmary.org/event/test/

    3. I can’t get the photo to not be award when it displays on the calendar – for example, here:
    http://www.cathedralofmary.org/events/

    I would love for it to look more like this:
    https://www.northpointe.org/events/

    Help!!
    Thanks 🙂
    Blessings,
    Beth

    #1215633
    Cliff
    Member

    Hi, Lori / Beth.

    Thanks for your detailed question.

    We do not provide support for non-default WordPress themes (like Twenty Seventeen), per our Scope of Support / Terms.

    Because your theme customizes the display of our plugin’s data — does not use our display/template files — your theme author is where you should seek support for this question.

     

    If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    FYI: for #1, that “scroll” effect is called “parallax”, which might help when discussing this with your theme’s support.

    Thank you for your understanding. Please let me know if you have any follow-up questions on this topic.

    #1218324
    Clarence Bryant
    Participant

    Thanks for letting me know.

    Peace,
    Beth

    #1218444
    Cliff
    Member

    Sure thing; thanks for understanding. I’ll leave this thread open in case their support points something out for us to research further. If we don’t hear back from you, I’ll assume you got it sorted out or moved on to another theme.

    Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

    Thank you!

    #1229488
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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