[Cliff]

You should have all the same plugins active on Site B as you do on Site A, otherwise the import process may not import the registered post types.

For example, if Site A has The Events Calendar and WooCommerce active and you generate a WordPress export file, it’ll export Events, Organizers, Venues, and Products custom post type posts.

Then, if Site B has The Events Calendar (but not WooCommerce) active, and you import Site A’s export file, Site B will likely import Events, Organizers, and Venues, but not Products.

Obviously, then, you should have WooCommerce active on Site B if it’s active on Site A.

There are also other data migration tools available. For example, some people use the Duplicator plugin (third-party, not guaranteed or supported by us) to just copy the entirety of Site A to become Site B. Then, once Site B is a clone of Site A, make the staging/development edits you need to make as if it were Site A.

Alternatives include Backup Buddy, ManageWP’s backup/clone service, and quite a few others.

I hope this clarifies things for you. Please let me know how this goes for you.

[Cliff]

Sorry you’re struggling with this.

Our calendar functionality does not have any native “permissioning” functionality, like member-only or otherwise-restricted events.

Events does support post visibility, which may be beneficial to you.

Or you may choose to attempt setting up a membership plugin to try to control access to different types of events.

I hope this additional information helps. Please let me know how you get along with this.

[Cliff]

I noticed you put this question in the Event Aggregator forum. Please clarify if instead you’re asking to customize titles within WordPress — customizing how Event Aggregator imports events from Facebook.

If not, then I’ll move this thread to the Events Calendar PRO forum instead (it won’t affect the URL or your access to it; it’s just for our organizational purposes).

[Cliff]

Hi, Neil.

I searched a bit and couldn’t find the code Colin referred to.

I’d guess there’s some sort of sharing functionality — such as using Jetpack’s Publicize or Sharing — that could be customized to say “if publicizing an Event post, prepend its title with this”

Please describe the method you’re using to publish events to Facebook, and I might be able to help just a bit more with this customization request.

 

[Cliff]

Glad to hear it. Thanks for the update.

[Cliff]

I understand. Sorry again you experienced this.

Please complete our Refund Request Form. It should be processed fairly quickly.

Feel free to give us a try again in the future if you’d like.

[Cliff]

Hi, Samuel.

There’s a known bug that the imageSrc is empty in Month View’s mobile.php template.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi, Matthew.

I looked into this and there’s currently not a div wrapper around the shortcode’s output and therefore it is not easily able to be targeted via CSS.

I’ve suggested to our developers that this feature be added, but I cannot guarantee if/when it might be.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi. Thanks for your detailed question.

In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding.

Yes, if you add a ticket on an upcoming event with available quantity, it should display on the Single Event page.

The only documentation is our Themer’s Guide. You can do whatever you wish in these files, using the original file as a starting point.

I’d suggest searching for the tribe_events_single_event_after_the_meta action in this file: https://github.com/moderntribe/event-tickets/blob/4.4.6/src/Tribe/Tickets.php

I hope this information helps. Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Sand. Sorry you’re experiencing this.

I just tested this with the latest versions of all our plugins and the Twenty Seventeen theme. Since this isn’t currently a known issue, I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi.

I don’t think we have “lang” query parameters available for any of our plugins, including our Community Events (CE) form.

We have this information regarding translations:

• Translating the premium plugins
• Translating The Events Calendar (free/core plugin)
• How to Override Plugin Language Files (custom language files on your own site)
• Customizing/Changing any bit of text (actual code snippet is at the very bottom) — or using the Say what? plugin (third-party, not guaranteed or supported by us) might be easier to setup and use to do the same thing as our provided code snippet

Please let me know if you need any further assistance.

[Cliff]

Hi, Brian.

Sorry you’re experiencing this.

Our tickets get sent via wp_mail() or WooCommerce’s email code. Therefore, if your tickets are being delivered inconsistently, you might need to install an SMTP plugin: https://wordpress.org/plugins/search.php?q=smtp (none are supported or guaranteed by us)

To be clear, this isn’t an issue specific to our plugin; email deliverability is an issue at the WordPress-level of your site or possibly even at the domain-level or IP address (if associated with SPAM, accurately or not).

Please let us know if you find out what solution worked for you.

Thanks!

[Cliff]

Jason, I tested the 2nd snippet, and it worked without any modifications.

Here’s a screenshot: https://cl.ly/1a0O0j073z2F

Would you be able to share a screenshot of what you’re trying to customize?

[Cliff]

Hi, John.

Thanks for your interest in our plugin suite.

I think I found the thread you’re referring to: https://theeventscalendar.com/support/forums/topic/the-events-calendar-community-events-and-ultimate-member-conflict/

I personally think we could have been more helpful in that thread (suggesting some possible solutions, like this), but there wasn’t any frustration with that user or his question; the core message that we don’t guarantee support for third-party plugins or themes is accurate.

I tested by installing Ultimate Member (didn’t do any setup or change any settings) and I was still able to submit a Community Events (CE) form. This thread from a couple months ago said it worked with our CE add-on.

I’d suggest purchasing Community Events and trying it out for yourself.

We have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

I’m glad you got a satisfactory solution. Thanks for sharing with others, too.

[Author]

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