Cliff

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Viewing 15 posts - 4,171 through 4,185 (of 10,686 total)
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  • in reply to: Change Notice Messages #1276030
    Cliff
    Member

    These snippets should work:

    1) Remove the notice from display:

    https://gist.github.com/geoffgraham/e297c0ecd141705d0e2637bfe78202d6

    2) Replace/Customize the notice that is displayed:

    https://gist.github.com/geoffgraham/953930aefc0aa0fa2d28

    Please let me know how this goes for you.

    in reply to: Remove WordPress Organizer Link #1276023
    Cliff
    Member

    Unfortunately, your Organizer information isn’t viewable on the WordPress link you shared, and I can’t see the Eventbrite page at all because it’s a preview and my account doesn’t have permission to view it (makes sense).

    However, I tested my own event and now better understand your request.

    Line 281 of /wp-content/plugins/the-events-calendar-eventbrite-tickets/src/Tribe/API.php is where it gets the Organizer Website URL. It then gets added to the Eventbrite Organizer Description at Line 326.

    I do not see a way with our current code to have a website URL stored in WordPress without it pushing to Eventbrite.

    Could you please provide some additional insight into the use case for wanting such functionality?

    in reply to: Default start/end time for new events #1275971
    Cliff
    Member

    Hi, Dan.

    Sorry that snippet KB hasn’t been updated.

    I’ve pinged our development team to see if it’s something we can update quickly for you or if it’ll be more of an eventual fix.

    I’ll get back to you once I hear back from them.

    in reply to: View Tickets/RSVPs redirects to event page #1275962
    Cliff
    Member

    Hi, Lou Anne.

    Thanks for referencing that other thread.

    I confirmed this bug still exists in the latest versions of all our plugins.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released.

    I apologize for this issue and appreciate your understanding and patience.

    in reply to: View RSVP;s doesnt work #1275960
    Cliff
    Member

    Hi, Peter, to be clear, this bug is still existing and I’ve brought it to the attention of our developers again.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed.

    I apologize for this issue and appreciate your understanding and patience.

    in reply to: Remove WordPress Organizer Link #1275946
    Cliff
    Member

    Hi, Kandace.

    Could you please provide the URL of your WordPress event and the Eventbrite event created from it so I can compare?

    Thank you.

    in reply to: Change Notice Messages #1275831
    Cliff
    Member

    I’m glad you got it sorted out.

    Thanks for sharing what worked for you.

    in reply to: A lot of features I’m missing #1275747
    Cliff
    Member

    Hi, Simon.

    Thanks for your interest in our plugin suite.

    Just so you are aware, we have a feature request UserVoice site. Whether now or in the future, you could add your votes there and/or post your own ideas.

    To answer your specific questions:

    1. You might be able to use our Relabeler extension.
    2. Related to #1 but not possible via that extension, you could probably change Organizer slugs (#1) and whether the archive page is available (#2) via the tribe_events_register_organizer_type_args filter. See https://github.com/moderntribe/the-events-calendar/blob/4.4.5/src/Tribe/Organizer.php#L12
    3. You can see Past Events at yoursite-com/events/past/

    None of these three solutions require Events Calendar PRO, but if you are interested in its features, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    I hope this info helps. Let me know if you have any follow-up questions.

    in reply to: making extra field predefined #1275732
    Cliff
    Member

    Hi, Simone.

    1)

    To clarify, please let me know if all this is correct:

    1. You have a PRO Additional Field — text field type — called ORARI LOCALE
    2. When you create a new event, you want this Additional Field to have a default value of “APERTURA LOCALE (GIO-VEN-SAB ORE 19.30 / DOM ORE 18.00)INIZIO LIVE 22.00”
    3. Therefore, it’ll display that text unless otherwise entered/customized.

    2)

    The ALTRO text is the translated “Other” text from /wp-content/plugins/events-calendar-pro/src/views/pro/modules/meta/additional-fields.php but in your case it’s likely from /wp-content/themes/[your-theme-or-child-theme]/tribe-events/pro/modules/meta/additional-fields.php

    We have this information regarding customizing translations:

    Please let me know about question #1.

    Cliff
    Member
    Cliff
    Member

    Thanks for sharing.

    Please try this instead:

    https://gist.github.com/elimn/d1a9d6edbff993978f57b7f8e9a7b56b

    Please let me know how this goes for you.

    in reply to: Where is the QR Code? #1275721
    Cliff
    Member

    Great job answering your own questions! You made it easy for me 😉

    Have a great Friday!

    in reply to: View a users event #1275577
    Cliff
    Member

    Hi, Will.

    We have a KB article describing how to use a shortcode to display a user’s events. Please check it out and let me know if you have any follow-up questions on this topic.

    in reply to: Where is the QR Code? #1275574
    Cliff
    Member

    Hi, Bonita (nice name).

    Sorry you’re experiencing this.

    Our tickets get sent via wp_mail() or WooCommerce’s email code. Therefore, if your tickets are being delivered inconsistently, you might need to install an SMTP plugin: https://wordpress.org/plugins/search.php?q=smtp (none are supported or guaranteed by us)

    To be clear, this isn’t an issue specific to our plugin; email deliverability is an issue at the WordPress-level of your site or possibly even at the domain-level or IP address (if associated with SPAM, accurately or not).

    Please let us know if you find out what solution worked for you.

    I’ll also say that this isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site if SMTP doesn’t solve it for you:

    There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

    Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

    Let us know what you find out.

    Thanks.

    in reply to: Warning: imagepng failed to open stream #1275572
    Cliff
    Member

    Hi, Esteban.

    Sorry you’re experiencing this.

    Please consult your web host. It looks like your website’s hard drive space has been fully used up.

    This issue will likely cause many other issues in time if not rectified right away.

    Please let me know how this goes for you.

Viewing 15 posts - 4,171 through 4,185 (of 10,686 total)