Forum Replies Created
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January 29, 2018 at 11:00 am in reply to: A few events are not showing in the map or list of events #1439059
Brendan
KeymasterHi there,
Thanks for the message and sorry you are experiencing issues. Are the events in your admin area? If so, can you share with me the link of one of the events? Also, try recreating the event and see if it shows up with the same exact details. Can you also send me a screenshot of the settings for that event.
Thanks,
BrendanJanuary 29, 2018 at 9:22 am in reply to: Fatal error after update of Events Calendar plugin #1438971Brendan
KeymasterHi Sue,
Sorry you feel that way. I for one am not at a retreat and do care about the success of our customers. When its the free products, we need those questions to be posted to WordPress.org since we have a team that manages those responses. Premium products are given priority in this forum since its a benefit for paying customers and we need to be fair to those who have paid. Hope that makes sense.
Thanks,
BrendanBrendan
KeymasterHi Shayne,
Thats a great question. I don’t see why it wouldn’t work but you definitely will want to test it.
Let me know how that goes.
Thanks,
BrendanBrendan
KeymasterHi Shayne,
Glad it worked!
Thanks,
BrendanBrendan
KeymasterHi Jamie,
Yes, they would need to fill out a form and create an account. They would not have admin access to your site but this would give them access to manage the tickets.
Hope that helps.
Thanks,
BrendanBrendan
KeymasterHi Ivan,
Our developers are still working on a fix. We will let you know once its complete.
Thanks,
BrendanJanuary 26, 2018 at 8:09 pm in reply to: Reset Ticket stock from cancelled and failed orders #1437734Brendan
KeymasterHi there,
Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.
If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.
Thanks,
BrendanBrendan
KeymasterHi there,
Since they are products in woocommerce, it is possible to create coupon codes.
Hope that helps.
Thanks,
BrendanBrendan
KeymasterHi there,
Unfortunately we do not have a multiple year option or a sponsorship. The only savings would be to buy in bundle packs. Hope that helps.
Thanks,
BrendanBrendan
KeymasterHi there,
They are counted by imports per day. We do have another option called the Event HUB which allows 1000 imports per day.
You can upgrade to that plan inside your account under My Account.
Let me know if that works.
Thanks,
BrendanBrendan
KeymasterHi there,
Can you send me the links that you are importing so I can test?
Thanks,
Brendan
January 26, 2018 at 8:01 pm in reply to: Map Issue – will only return two events – have check venues, resaved etc… #1437728Brendan
KeymasterHi Kerry,
Anytime, let us know if you run into any other issues as well.
Thanks,
BrendanBrendan
KeymasterHi Paula,
Possibly. There is definitely a conflict somewhere, however its usually with the theme in these cases.
Hope that helps.
Thanks,
BrendanBrendan
KeymasterHi there,
Anytime, let us know if you run into any other issues.
Brendan
Brendan
KeymasterHi there,
You can set the events to private but that is really the only option. Users would have to be signed in to see them.
Hope that helps.
Thanks,
Brendan -
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