Brendan

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Viewing 15 posts - 1,426 through 1,440 (of 2,028 total)
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  • in reply to: A few events are not showing in the map or list of events #1439059
    Brendan
    Keymaster

    Hi there,

    Thanks for the message and sorry you are experiencing issues. Are the events in your admin area? If so, can you share with me the link of one of the events? Also, try recreating the event and see if it shows up with the same exact details. Can you also send me a screenshot of the settings for that event.

    Thanks,
    Brendan

    in reply to: Fatal error after update of Events Calendar plugin #1438971
    Brendan
    Keymaster

    Hi Sue,

    Sorry you feel that way. I for one am not at a retreat and do care about the success of our customers. When its the free products, we need those questions to be posted to WordPress.org since we have a team that manages those responses. Premium products are given priority in this forum since its a benefit for paying customers and we need to be fair to those who have paid. Hope that makes sense.

    Thanks,
    Brendan

    in reply to: Private Events #1438966
    Brendan
    Keymaster

    Hi Shayne,

    Thats a great question. I don’t see why it wouldn’t work but you definitely will want to test it.

    Let me know how that goes.

    Thanks,
    Brendan

    in reply to: Disable "Tickets Left" Window #1438964
    Brendan
    Keymaster

    Hi Shayne,

    Glad it worked!

    Thanks,
    Brendan

    in reply to: RSVP cancellation #1438962
    Brendan
    Keymaster

    Hi Jamie,

    Yes, they would need to fill out a form and create an account. They would not have admin access to your site but this would give them access to manage the tickets.

    Hope that helps.

    Thanks,
    Brendan

    in reply to: Bug! Resizing the window changes date! #1438897
    Brendan
    Keymaster

    Hi Ivan,

    Our developers are still working on a fix. We will let you know once its complete.

    Thanks,
    Brendan

    in reply to: Reset Ticket stock from cancelled and failed orders #1437734
    Brendan
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: Coupon Codes for Event Tickets Plus? #1437733
    Brendan
    Keymaster

    Hi there,

    Since they are products in woocommerce, it is possible to create coupon codes.

    Hope that helps.

    Thanks,
    Brendan

    in reply to: Calendar Pricing #1437732
    Brendan
    Keymaster

    Hi there,

    Unfortunately we do not have a multiple year option or a sponsorship. The only savings would be to buy in bundle packs. Hope that helps.

    Thanks,
    Brendan

    in reply to: Events do not show past February 2018 #1437731
    Brendan
    Keymaster

    Hi there,

    They are counted by imports per day. We do have another option called the Event HUB which allows 1000 imports per day.

    You can upgrade to that plan inside your account under My Account.

    Let me know if that works.

    Thanks,
    Brendan

    in reply to: Facebook import #1437729
    Brendan
    Keymaster

    Hi there,

    Can you send me the links that you are importing so I can test?

    Thanks,

    Brendan

    Brendan
    Keymaster

    Hi Kerry,

    Anytime, let us know if you run into any other issues as well.

    Thanks,
    Brendan

    in reply to: WordPress Customizer not working #1437727
    Brendan
    Keymaster

    Hi Paula,

    Possibly. There is definitely a conflict somewhere, however its usually with the theme in these cases.

    Hope that helps.

    Thanks,
    Brendan

    in reply to: Location Search not returning results #1437726
    Brendan
    Keymaster

    Hi there,

    Anytime, let us know if you run into any other issues.

    Brendan

    in reply to: Community bundle question #1437725
    Brendan
    Keymaster

    Hi there,

    You can set the events to private but that is really the only option. Users would have to be signed in to see them.

    Hope that helps.

    Thanks,
    Brendan

Viewing 15 posts - 1,426 through 1,440 (of 2,028 total)