Bug! Resizing the window changes date!
Well, the calendar doesn’t render the same way on other themes, so testing it on other themes is a moot point. Definitely tested it with other plugins deactivated.
Are you please able to just direct me to where in that js-min file my developer can locate the resize event?
That would be most efficient.
The datepicker is controlled by jquery. I get that it changes the date on resizing the browser but does the date change on mobile, desktop exchange. I doubt many users will be resizing there browsers if any at all. If you would like to look at re-theming and using your own jquery datepicker you can see the info in our themer’s guide
Let me know if that works.
I’m not sure what you mean by mobile-desktop exchange. For sure when you take your phone from landscape to portrait orientation, it reverts the date. It’s not an acceptable situation.
I’ll look into the jquery thing, but I wish info and meaningful attention was more forthcoming from you guys about this. It’s not like it should just be my problem to solve.
Just to be clear: whenever you first switch to a different date (other than today’s), changing the orientation reverts back to a. today’s date if you’re selecting from the current month, or b. the 1st of the month if you’re selecting from within a future month. Can you be sure you’re trying that?
This has actually never not happened to me, and I just checked in on 4 different iPhones. Tried it using Safari and Chrome. But, that said, I’m so glad to hear you guys acknowledge the bug. Thank you!
If you can please see the video I posted here of the bug in action I would be appreciative: https://drive.google.com/file/d/1f1inV4qrNu5362k2kJ4AbYonzmv9NFbL/view?usp=sharing
I went ahead and created a bug ticket for us so a dev can take a look. I also sent them explicit instructions to change the date and then switch views along with your video. I am going to mark this as a pending fix and we will email you when we have more info on a fix.
Thanks for providing the details.
I ordered the plugin in August, and so far it’s yet to work properly. I reported the bug almost right away, and was completely dismissed and run through hoops. It took from August to December to EVEN ACKNOWLEDGE that a bug existed. Now, almost 2 months later, still no updates or fixes.
In all this time, I’m unable to truly use/launch the site with the calendar (the entire site is built around this calendar), so we’re looking at likely more than half of the license year I ordered being completely lost.
If it takes 4 months to acknowledge the bug (y’know, to actually listen to me) and another 2+ to fix it (still no fix in sight), at what point can I expect some recompense??
I’d like to suggest that time is now. That I’ve been patient enough, that I be given — at MINIMUM — a full year renewal on my license free of charge beginning at the end of this license year. At least.
- This reply was modified 3 weeks, 5 days ago by Ivan.
I understand the frustration and I can tell you we are working on it. Its in line of things needed to fix. This particular issue applies to the events calendar and not the event aggregator of which was purchase. However, I spoke to my supervisor and as a goodwill gesture will extend your aggregator for 6 months.