WordPress Customizer not working

[Paula]

The wordpress customizer selections for the Featured highlight colour and accent colour in the general theme and also the button and link colours in the global elements dont seem to working any longer. Buttons are Blue and so are the accent and highlight colours. Please help!

[Andras]

Hi Paula,

Thanks for reaching out to us.

At the moment we are experiencing high traffic in our forums. Our response time might be a bit longer than usual, our apologies for this.

One of our support members will help you out as soon as possible.

Thank you for your patience!

Cheers,
Andras

[Brendan]

Hi there,

Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

Thanks,
Brendan

[Paula]

Thank you Brendan,

I will test this as much as I can… does it not maybe have to do with the WP update?

[Brendan]

Hi Paula,

Possibly. There is definitely a conflict somewhere, however its usually with the theme in these cases.

Hope that helps.

Thanks,
Brendan

[Paula]

We are using the latest version of Divi… is there any known conflict you are aware of?

[Brendan]

Hi there,

Divi works with the plugin unless there have been any customizations. It could also possibly be a conflict with plugins. We you able to disable the plugins keep our plugins active to see if the problem still exists?

Thanks,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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