Facebook import

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  • This topic has 0 replies, 2 voices, and was last updated 8 years ago by Bjrn.
Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • January 25, 2018 at 6:18 am #1435709
    Bjrn
    Participant

    Hi

    We have a web page where we import events from facebook page, these adds double, how can we avoid it happening? Is there anything about the settings when the events are created on the facebook page or is there anything that can be arranged during import?

    January 25, 2018 at 6:43 pm #1436619
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. Where are the ads doubling initially? On Facebook or they double after you import?

    Thanks,
    Brendan

    January 25, 2018 at 11:48 pm #1436711
    Bjrn
    Participant

    Hi

    They do it on the web site after import.

    January 26, 2018 at 8:03 pm #1437729
    Brendan
    Keymaster

    Hi there,

    Can you send me the links that you are importing so I can test?

    Thanks,

    Brendan

    February 5, 2018 at 12:59 am #1443900
    Bjrn
    Participant

    https://www.facebook.com/pg/kifhopp/events/?ref=page_internal
    I’m importing from several pages that belongs to KIF

    February 6, 2018 at 2:57 pm #1445730
    Brendan
    Keymaster

    Hi there,

    For this particular link, I imported and got three events. There were no duplicates however it was a one time import. Are you trying to do scheduled imports?

    Thanks,
    Brendan

    February 6, 2018 at 3:00 pm #1445733
    Brendan
    Keymaster

    Hi there again,

    Just spoke with one of the devs and he said there is an issue with auto imports so I added this ticket to the bug report.

    They will email you as soon as its complete.

    Thanks,
    Brendan

    March 4, 2018 at 11:06 pm #1469733
    Bjrn
    Participant

    Hi.

    The solution of the import issue, has it been fixed yet?

    March 5, 2018 at 12:13 pm #1470387
    Brendan
    Keymaster

    Hi there,

    Thanks for your patience. Our team is still working on a fix.

    We will email you as soon as its fixed.

    Thanks,
    Brendan

    April 2, 2018 at 8:18 pm #1494913
    Bjrn
    Participant

    How is it going with fixing the bug?

    April 3, 2018 at 4:38 pm #1495911
    Brendan
    Keymaster

    Hi there,

    Some updates were released recently. Are you still having issues. with this?

    Thanks,
    Brendan

    April 6, 2018 at 6:30 am #1498498
    Bjrn
    Participant

    Hi

    It looks like it works fine again.
    So this ticket can be closed.
    Thanks!

    April 6, 2018 at 10:19 am #1498907
    Brendan
    Keymaster

    Awesome, glad to hear. I will go ahead and resolve this.

    Thanks,
    Brendan

    April 28, 2018 at 9:35 am #1518461
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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