[Barry]

Hi Maximilien — absolutely!

You’d actually need all of the following plugins to set something like this up:

• The Events Calendar
• WooCommerce
• Event Tickets
• Event Tickets Plus
• Community Events
• Community Tickets

With those in place, users would be able to submit new events and create tickets for them – and you could even automate profit sharing if you setup PayPal Split Payments (please note however that you would ultimately need approval from PayPal for this).

I hope that helps, but let me know if you have any further questions 🙂

[Barry]

Hi Rod,

Thanks for contacting us!

Right at this time I’m afraid that isn’t supported ‘out of the box’, but would definitely be a possibility if you were happy to do some custom dev work.

Cheers 🙂

[Barry]

Hi Panatan,

Thanks for contacting us!

We don’t offer technical support here in the pre-sales forum so I would ask that you post this either in our wordpress.org forum or else, if you do have a license, please login and post in our premium forums 🙂

[Barry]

Hi Rand!

Thanks for contacting us, though I’m sorry to hear you’ve hit up against problems.

First and foremost, I want to highlight that while we encourage you to add your license key it isn’t actually a hard requirement at this time (with the exception of access to automated updates, everything will function smoothly even without a license key).

I have about a dozen sites hosted by 1&1 all on one sub/domain. But 1&1 doesn’t appear to have a WordPress Network admin dashboard, so I can’t follow the instructions

That’s an interesting problem. Are you absolutely positive that your sites are running within a multisite network and are not simply a set of independent WordPress installations (that happen to be setup under a series of subdomains)?

If your sites do indeed live within a multisite network and you do not have super-admin privileges, all I can suggest is talking to your host or whomever does have that level of access.

On the other hand, if perhaps there has been a misunderstanding and you are not actually using a multisite network but rather have a set of independent sites then the idea would be to obtain licenses for each site that you require support and automated updates for.

If you have a dozen sites you don’t necessarily have to purchase an unlimited license, you could instead use one agency license plus a business license – or whatever combination makes most sense.

I hope that helps!

[Barry]

Hi Brian,

Thanks for alerting us to this problem.

Though the strings themselves are translatable, we’ve attached them to the wrong text-domain which means they won’t show up for translators 🙁

I’ll log a bug report and, hopefully, we’ll be able to fix this shortly. Of course, we’ll do our best to update you as soon as we have some news to share about the fix.

[Barry]

Hi Kreg,

theeventscalendar.com/knowledgebase/setting-up-the-events-calendar-with-wpml

I’m sorry to hear that you’ve hit up against some difficulties here. The above knowledgebase article offers some steps that might just help:

Starting with version 3.5.3, WPML uses caching to offer awesome performance on multilingual sites.

With that in mind, sometimes this can also cause 404 error messages, especially after one of the following changes:

• Upgrading one of our plugins
• Activating a WPML option such as “Custom post slug”

To resolve this, here is the recommended procedure:

• Disable WPML custom slug translation (see step 6 above)
• Save the settings
• Re-enable WPML custom slug translation
• Save the settings
• Flush permalinks in WordPress under Settings > Permalinks > Save

These steps will flush the WPML cache and avoid 404s errors in the calendar.

Can you give those a try?

[Barry]

Hi Rusty,

That sounds like a readily achievable goal 🙂

I’m not sure if you are using Event Tickets for this, Event Tickets Plus or something else but what I’d recommend if you have a premium license is posting in the Event Tickets Plus forum – one of the team will then be happy to help further (though, please understand that the level of support we can offer for custom dev tasks tends to be limited).

On the other hand, if you are only using our free Event Tickets plugin, the best place to seek help are our community forums over on wordpress.org — it’s quite possible other users may be able to help you here.

I’m afraid, though, that we cannot provide technical assistance here in the pre-sales forum.

[Barry]

Hi Kreg,

Looks like you accidentally posted this twice:

theeventscalendar.com/support/forums/topic/wpml-translated-calendar-views-not-working

I’ll close this one and one of the team will be along to help you in the above topic as soon as they can 🙂

[Barry]

Hi smscmarketing,

Thanks for your question (and I don’t think there’s any reason to deactivate other plugins, here 🙂 ).

When we want to cancel an order, we go to the WooCommerce order and refund the quantity, so that it is moved back into inventory (which works). But, the quantity sold isn’t correct

The total sales count and the inventory level track two separate things and, currently in WooCommerce, the total sales is just that: a count of all sales that took place, regardless of each order’s final disposal. The fact that one or more orders may have been refunded (or even cancelled) does not change the count.

This isn’t something that is specific to our ticketing plugin, except perhaps by virtue of the fact that we directly expose the total sales data in a number of locations that don’t exist when you use WooCommerce by itself. Underneath it all, though, this is fundamentally a behaviour of the ecommerce provider itself – WooCommerce in this case.

Where is that value stored – if I know that, I can possibly write my own function too.

Each ‘ticket’ is a simple WooCommerce product and the count you are referring to is stored in the total_sales post meta field in each case.

Does that help here?

[Barry]

Hi Claire,

We don’t currently have a plan in place to add Stripe Connect.

I’m aware of feature requests like this one, however at this point in time it’s not something we’ve made a decision to act upon.

Is there any other way of achieving the split payment … eg with a woo commerce marketplace and Stripe plugin?

Nothing that our plugins support ‘out of the box’, though I’m sure this could be created via custom development work.

[Barry]

Hi Colin,

Great question!

My understanding is that yes they do continue to import once the event has passed. The reason for this is that the event’s details – including date changes (which could see it move ‘back to the future’) – can take place even after it has been imported.

That being the case, removal of import jobs for any events you positively know to have expired would have to be done manually via the Events → Import → Scheduled Imports admin screen, I’m afraid.

[Barry]

Hi Nicolas.

I’m sorry to say this is a known bug. It is however one we’re keen to prioritize and so we should see a fix for this issue rolling out sooner rather than later.

I have linked the bug report on our internal tracker to this forum topic and we’ll do our best to update you as soon as we have some news to share 🙂

[Barry]

Hi Aaron,

Before calling tribe_events_event_schedule_details() you could first call the following method:

Tribe__Events__Pro__Main::instance()->disable_recurring_info_tooltip()

Afterwards, you could restore normal behaviour with:

Tribe__Events__Pro__Main::instance()->enable_recurring_info_tooltip()

These essentially toggle the addition of the Recurring Event (See All) link on and off. Does that help?

[Barry]

(Please note that I updated my last response to clarify a few things.)

[Barry]

Hi Claire,

Great question!

Yes, split payments do indeed work. The minimum set of plugins you would require are as follows:

• Event Tickets
• Event Tickets Plus
• Community Events
• Community Tickets
• The Events Calendar

It’s certainly true to say that a number of users have struggled with the setup of this functionality and that is unfortunate — however, the functionality itself is not broken. A solid understanding of PayPal’s own services and requirements is needed if you want to get off to a running start with split payments and time spent familiarizing yourself with those is time well spent — as PayPal and their adaptive payments service is perhaps the most important moving piece here.

Some common ‘gotchas’ other users have experienced:

• Mixing sandbox and production accounts (both when performing sandbox testing and when performing ‘live’ tests)
• Trying to use the wrong type of PayPal account with adaptive payments
• Not having approval from PayPal to ‘go live’ (which is required for adaptive/split payments)

We do however have various resources to guide our users through the process:

• New User Primer for Community Tickets
• Guide to configuring Community Tickets

I hope that gives you some assurances and of course the team is here to help as best we can. Additionally, I’d highlight that we do also offer refunds should you find the product is ultimately not for you 🙂

[Author]

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