Multiple Sites on 1&1 host: No Network Admin Dashboard; can't use Multisite Lic?

[Rand]

I have about a dozen sites hosted by 1&1 all on one sub/domain. But 1&1 doesn’t appear to have a WordPress Network admin dashboard, so I can’t follow the instructions: https://theeventscalendar.com/knowledgebase/multisite-license/
Each site seems to be independent. When I install and activate for one site, then the “licenses” are used up. I can only activate one site. How do I use this license in this situation?

I’m new to WordPress, but I’m guessing that 1&1 doesn’t actually support the WordPress multisite architecture. So is my only option to purchase an Unlimited license, even though all my sites are under the same domain? My org probably can’t afford that, so I would apply for a refund, I guess. Thanks.

[Barry]

Hi Rand!

Thanks for contacting us, though I’m sorry to hear you’ve hit up against problems.

First and foremost, I want to highlight that while we encourage you to add your license key it isn’t actually a hard requirement at this time (with the exception of access to automated updates, everything will function smoothly even without a license key).

I have about a dozen sites hosted by 1&1 all on one sub/domain. But 1&1 doesn’t appear to have a WordPress Network admin dashboard, so I can’t follow the instructions

That’s an interesting problem. Are you absolutely positive that your sites are running within a multisite network and are not simply a set of independent WordPress installations (that happen to be setup under a series of subdomains)?

If your sites do indeed live within a multisite network and you do not have super-admin privileges, all I can suggest is talking to your host or whomever does have that level of access.

On the other hand, if perhaps there has been a misunderstanding and you are not actually using a multisite network but rather have a set of independent sites then the idea would be to obtain licenses for each site that you require support and automated updates for.

If you have a dozen sites you don’t necessarily have to purchase an unlimited license, you could instead use one agency license plus a business license – or whatever combination makes most sense.

I hope that helps!

[Rand]

This reply is private.

[Barry]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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