[Barry]

Sounds great!

[Barry]

Hi Luke,

Sorry to hear you’ve hit up against some difficulties.

We’re actually aware of this bug and hope to resolve it in our upcoming maintenance release: if you can hold tight a little longer, we’ll update you as soon as that is available.

Thanks for your patience in the meantime 🙂

[Barry]

Hi Dusty,

I’m sorry to hear you’ve experienced problems.

Please note that we do try to stick to one issue per forum topic. With that in mind, let’s focus on the first issue you raised and if you can create a fresh topic for the other problem that would be awesome 🙂

We are creating a recurring weekly event and instead of going to the single event page when you click on the first event in the sequence on the calendar, it is going to the event archive of all events in that series. Shouldn’t it go to that event on that day—not to a list of every time that happens?

That doesn’t sound right … if you compare and contrast with the behaviour you see on our demo site you should see that this doesn’t normally happen, unless I’m misunderstanding your description of the problem.

You noted having already tried disabling all other plugins but don’t seem to have tried deactivating your theme and switching to Twenty Seventeen (or some other default theme) – is that something you could try in case this is the result of a conflict?

theeventscalendar.com/knowledgebase/testing-for-conflicts

Let me know how you get on!

[Barry]

Hi @rariasjr,

Thanks for considering Events Calendar PRO 🙂

Will it add a button so people can enter their own events (I created a link but it’s not very visible)?

I’m afraid not, no. Community Events – which you already own – can take advantage of Events Calendar PRO (for instance, it inherits support for recurring events) but this isn’t a part of that.

I’ve had PHP memory issues due to the page loading all the existing event locations. Will the pro version address this?

No, in fact your memory requirements may increase ever so slightly due to the overhead of an additional plugin.

Can I disable any fields? All my events are local so I’d prefer to eliminate Country and state

All of our plugins are highly customizable, but Events Calendar PRO doesn’t add any extra options to help with this. Instead, you’d need to make these changes via some custom dev work.

Based on that, it does rather sounds like Events Calendar PRO may not meet your specific requirements at this time. Though if you happen to need any of the other great features it adds it could still be a worthy addition to your site 🙂

[Barry]

Hi @poancia,

I’m sorry to hear you’ve encountered a fatal error 🙁

The error message itself though indicates that the problem lies within WooCommerce Multilingual, which is not our plugin. My guess is they have code that can interact with Event Tickets (our RSVP plugin) and they are assuming you have that installed – but, based on your system information, you are not using.

What I’d recommend is talking to the authors of that plugin and/or temporarily deactivating it until you can arrive at a solution.

Does that help?

[Barry]

Hi Lamont,

A lot really depends on what you and your customers will be using for your local calendars.

Many support ongoing synchronization via iCal (in essence, they regularly re-scan to see if new events were added) and that being the case, they can simply use the iCal URL provided by The Events Calendar.

However, there is of course no way to force people to do this. Does that make sense/answer your question?

[Barry]

Hi Marcela,

Thanks for considering our plugins!

What you have described is a comparatively complicated structure and – especially if you need to place limits on the number of people who can attend each workshop – may be tricky to model from within a single event.

Presenting the tickets in a table structure rather than as a regular list again may also require some amount of customization work – it’s not something that’s supported out of the box, I’m afraid to say – though is certainly possible.

I hope that clarifies things and do let me know if you have further questions.

[Barry]

Done!

If the refund isn’t immediately apparent in your account, please give it a few days first of all then check again.

Otherwise, thank you for your business 🙂

[Barry]

Hi R,

Sorry to hear you’ve experienced difficulties. Since you seem to be using the latest versions of both The Events Calendar and Events Calendar PRO and because ‘all’ is translated to ‘alle’ for both of those plugins, I’m not too sure why you’d be hitting this.

Can you try visiting Settings → Permalinks (you don’t need to change anything though, just visiting this page can flush permalinks and restore rules that influence how URLs are understood) and see if that helps?

If it doesn’t, can you confirm if you have any custom translations in place?

Thanks!

[Barry]

Hi John,

Thanks for contacting us!

Just to be clear, Event Aggregator isn’t actually a plugin as such – rather it’s a service that you can use from The Events Calendar once you purchase a license key.

That aside, yes – you can pull in data from a variety of sources. However, the websites you are importing from would need to supply the event list in a format that Event Aggregator can understand (typically, that means they need to supply the information using the standard iCal format): a plain text list is not currently supported.

Does that answer your question?

[Barry]

Great to hear – and thank you for your patience. We’ll update this topic in due course 🙂

[Barry]

Hi Luca,

Thanks for contacting us 🙂

is it possible to import a list of facebook page links, or should i insert one by one? (in the FE it was possible under menu Setting/Facebook “Organization and page usernames / IDs to fetch events from”)

In Event Aggregator that is not currently possible. Neat idea though and one we’d be open to thinking about if you were to post it as a feature request.

is it possible to syncronize/import all pages events at the same time or should i “run import” one by one?

Each should be a separate ‘job’. You can assign a regular interval for the imports to take place on and it should all be taken care of under the hood.

if i would like to change all page import setting from weekly to daily (this setting was imported from FE) should i do it one by one?

Right now, that is the best way to do things though bulk edit functionality could also make for a really great feature request.

I hope that answers your questions (I also realize this new way of doing things may take some getting used to, but we’re open to your feedback and of course will continue to enhance this as we move forward).

[Barry]

Hi @neyret,

Thanks for contacting us (though I’m sorry to hear you’ve experienced some difficulties).

Just to be sure I’m understanding correctly, you are using the include events in main blog loop setting here and your goal is simply to list any event categories? Or, alternatively, are you using some custom code to add events to the main loop?

Whichever approach you are using, the tribe_get_event_categories() function is likely to be your friend and can be used to fetch or display a list of event categories.

[Barry]

Hi @rsepierre,

I’m sorry to hear you’ve been disappointed by our plugins – let me see if I can address any of your questions.

It doesn’t work because plugins it poorly implemented, first of all because this is is not a fix, it’s a hack and not very good one.

It’s possible this rule will be overridden, depending on the order in which various CSS rules are loaded. Making the rule more specific, though, like the following ought to work in most cases (if you need to hide the toggle):

#tribe_events_filter_control #tribe_events_filters_toggle {
    display: none;
}

When the window is resized, to mobile back to desktop, the filter back will disapear whether it is set on “show by default” or not.

This is true. However, in mobile view, the filters are always collapsed by default so the fact that the filters do not remain open there is actually intentional. We could probably add clarity to our documentation and even to the settings page to make this clear, however.

That apart, you’re quite right that the open state of the filters isn’t restored if you resize the viewport and return to ‘desktop’ dimensions: can I ask, do you think that will be a real problem for you and your users in practice? Our general experience has been that most users don’t really resize things in quite this manner.

[Barry]

Hi Joachim,

Really sorry to hear you’ve hit up against some difficulties.

firstly: the site is using a Twenty Twelve Child Theme, so I didn’t revert to Twenty Fourteen for testing.

OK, but would you be able to revert to regular Twenty Twelve (ie, no child theme) and can you confirm you deactivated all other plugins when testing this, except for those provided by Modern Tribe?

I realize you indicated having deactivated other plugins already, but I wanted to double check as you have some that would impact TinyMCE (the visual editor) in particular.

Question #2:
In the mobile view of the events page,
http://www.balance-hofheim.de/events/
there are no featured images displayed in the events listing per day underneath. Is this normal / is there a way to implement them?

That is perfectly normal. The Events Calendar is highly customizable, though, so it should be possible to add featured images if you want them: a great starting point would be to review our Themer’s Guide.

As we try hard to stick to one issue per forum topic, though, I’d ask that if you need further help with this specifically you create a new topic (and one of the team will be only too happy to assist further if they can) 🙂

Thanks!

[Author]

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