[Andras]

I just found this snippet which should put the event title in the cart as well. Give it a try and let me know.

https://gist.github.com/andrasguseo/92597c4690cf5366cdb69e385cc32859

Cheers,
Andras

[Andras]

Hi Anthony,

Thanks for reaching out!

Do you have any events added in your back-end after May 10?

If you are missing Facebook events after May 10, then I’m afraid I have bad news. Facebook has changed how they handle and give external access to their events. That also influences us  and Event Aggregator, meaning Event Aggregator (and basically any outside service) is not able to import events from Facebook.

We are looking for solutions on this but it is mostly in the hands of Facebook.

You can read more about it here:

• https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy/

Let me know if I can be of further assistance.

Cheers,
Andras

[Andras]

Hi Steven,

Sorry to hear about this.

Have you tried re-downloading the Event Tickets Plus plugin from your account and install that?

If you hit an error, please create a screenshot and share it with me.

It is possible (although unlikely with that error message) is that something went wrong with the previous installation. If you still have an old version of ET+ on your site, then you can go for the manual update: deactivate then delete the plugin. Download the latest version from your account, upload it under Plugins > Add new > Upload then activate it.

If you don’t see the plugin in the list then you can confirm it’s non-presence via logging in through ftp and checking if the wp-content/plugins/event-tickets-plus folder exists. If it does, then delete it.

Let me know what gives.

Cheers,
Andras

[Andras]

Oh, forgot the link to our conflict testing guide.

A.

[Andras]

Hi mungy,

Thanks for reaching out!

Sorry to hear about the issue.

I would like to take a closer look at it, for this I would need that you re-activate The Events Calendar.

What I will be looking for – and you can also check – if there are any errors coming up in the console. You can access the console if you switch on the web developer tools of the browser. (Usually F12 or Ctrl + Shift + I).

Also what would be great is if you could go through our conflict testing guide to see if maybe your theme or another plugin is causing a conflict.

Let me know what you find.

Cheers,
Andras

[Andras]

Hi cp_csw,

Thanks for reaching out and I’m sorry to hear about your issue!

This is likely happening on the server side. Please get in touch with your hosting provider and ask them for the error log and see if they can help you with this.

I found this info on the 505 error: https://stackoverflow.com/questions/10734205/http-error-code-505

If you need further help from our side then please share your system information in a private reply with me.

Also if you could share some screenshot of the issue, that would be great.

Thanks and cheers,
Andras

[Andras]

Hey Warren,

Add this snippet to your functions.php file and let me know if that does the trick for you.

add_filter( 'tribe_get_event_categories', 'cats_to_list' );
function cats_to_list ( $html ){
$new_html = str_replace( '/" rel="tag"', '/list/" rel="tag"', $html );
return $new_html;
}

Cheers,
Andras

[Andras]

Joshua, this is an awesome find! Thank for experimenting with this and sharing your results!

Much much appreciated!

On first look all is fine with that. I would kindly like to ask you that if you hit any bumps with this method, then please give us an update in a new ticket and reference this one, so we and the community know about it.

I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Thanks again and cheers,
Andras

PS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

 

[Andras]

Hi Justin,

Thanks for the ping.

We are in the phase of collecting information, to able to make an educated decision on how we can fix this and make it work.

I will need to ask for a bit more patience on this.

Thanks,
Andras

[Andras]

Hi dnssab,

Thank you for chiming in and providing that valuable piece of information there! Until now I wasn’t able to find the source of this.

@wbecsouth could you please check if that is the case for you and let us know?

Thanks!

Andras

[Andras]

This reply is private.

[Andras]

Hi,

I checked the ticket, there is no release date set for it yet, so likely it will not be done in the next 1-2 months. This looks like a bigger task. I will ping the team and see if I can push it a bit.

The Members plugin works quite well. As for the code, it all depends on what you would like to achieve.

Also this article in our knowledgebase will be helpful:

• https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/

Andras

[Andras]

Hi Oliver,

Thanks for confirming, I’m happy to hear that solved it.

Indeed, this is a bug which we will fix, so dates with dots can work again.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and we’ll help you out.

Thanks and cheers,
Andras

[Andras]

You’re very welcome! 🙂

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

PS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

 

[Andras]

This reply is private.

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