Andras

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Viewing 15 posts - 871 through 885 (of 6,224 total)
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  • in reply to: License Key #1538543
    Andras
    Keymaster

    This reply is private.

    in reply to: License Key #1538325
    Andras
    Keymaster

    This reply is private.

    in reply to: new user here…working with Divi have question #1538324
    Andras
    Keymaster

    Hey Bro,

    I get you. 🙂

    If I understand correctly you would like the “All Events” link to take you to a different URL.

    You can do that with this little snippet. Copy it into your active (child) theme’s functions.php file:

    add_filter( 'tribe_get_events_link', 'myurl' );
    function myurl( $url ) {
    return "https://the-url-you-want.com";
    }

    Hope this helps. 🙂

    Cheers,
    Andras

    in reply to: License renewal coupon not working #1538314
    Andras
    Keymaster

    This reply is private.

    Andras
    Keymaster

    Hi Page,

    Thanks for reaching out! I’d be happy to answer your questions.

    1. Yes, it is possible to re-import an event. Also, when you make changes to the event on the WP side, changes will be pushed to Eventbrite.

    2. How the current version works is it shows an iframe with the different tickets below the event description. The iframe content comes directly from Eventbrite, so you see what you would see there.

    3. It is accessible, though not it a too straightforward way. Once you have created tickets for the event, those will be listed on your WP site as well, when you edit the event. Hover over one of the ticket names and the url should become visible in the footer of your browser. Here’s a screenshot: https://cloudup.com/c3KZzLqwQ5n

    You can right click and copy the URL for easy pasting.

    Does this answer your questions?

    If you have any more, let them come.

    Cheers,
    Andras

    in reply to: multi day event #1538018
    Andras
    Keymaster

    This reply is private.

    in reply to: translate view bar #1537847
    Andras
    Keymaster

    Hi there,

    We are unfortunately unable to provide support through our Pre-Sales forum channel, but you can head over to The Events Calendar WordPress.org support forums for assistance and answers.

    If you have a PRO license, you can log into your account and get assistance through the PRO forums. If you need to reset your password, you can do so here. This will send an email to the account used when you initially registered for the support forums.

    To get you started, strings are translated through .po / .mo files which you can find under ‘wp-content\plugins\the-events-calendar\lang\’ for example.

    You can edit the translations with a plugin like Loco Translate or with an application like PoEdit.

    These two articles might also be helpful:

    Thanks for understanding and have a nice day!

    Cheers,
    Andras

     

    in reply to: Relate events to existing venues #1537841
    Andras
    Keymaster

    Hi Christian,

    Thanks for reaching out!

    Whoa, that’s quite a setup that you want to achieve.

    Out of the box that is surely not possible with our plugins. In order to achieve that you will need some extensive customization, which we are unable to support as per our terms.

    By default you can add more organizers (teachers) to the events, but only one location.

    When you create an event, you can choose from an existing list of venues (locations) and organizers, or if you want, it also allows you to create new ones. I guess the adding new can be disabled with a code, though didn’t see any requests for that yet.

    With Events Calendar PRO you do get the possibility of showing venues on maps.

    As said, we are very limited in supporting customizations, especially of this scale.

    I think your best bet would be to reach out to an independent developer, like one of them to help you out. They are not affiliated with us and well known in our community.

    Let me know if you have further questions.

    Cheers,
    Andras

    in reply to: Months don't switch after latest update #1537778
    Andras
    Keymaster

    For the community: The setting can be found here:

    The datepicker format can be set under Events > Settings > Display tab, here’s a screenshot: https://cloudup.com/cigir4Tmj8d

    Changing it to something that doesn’t contain a dot should solve the issue until we release a fix.

    Cheers,
    Andras

    in reply to: Months don't switch at calendar site #1537777
    Andras
    Keymaster

    Hi Oliver,

    Sorry about this.

    Please change the datepicker format to something that doesn’t contain a dot and check if that fixes it. The setting is under Events > Settings > Display tab, here’s a screenshot: https://cloudup.com/cigir4Tmj8d

    Please let me know if that is the issue so I can add your thread to our bugticket.

    Thanks and cheers,
    Andras

    in reply to: WP QUERY issue with TEC #1537765
    Andras
    Keymaster

    Hey Michael,

    Thanks for reaching out!

    Sorry to hear about this issue.

    I would need your help in trying to find what causes this.

    Could you please go through our conflict testing guide and see which plugin might be causing this?

    On what pages are you getting this error? All the calendar pages or only some?

    The Query Monitor plugin can also help uncover some more details. Please share with me the full query / queries which are causing this issue.

    This all can help track down the source of the issue.

    Thanks!

    Andras

    in reply to: Archive 'old events' in dashboard #1537752
    Andras
    Keymaster

    Hi Shannon,

    Thanks for reaching out!

    I fully understand what you mean.

    Unfortunately there is no option of archiving events, however I would recommend you to try our free Advanced Post Manager (APM) plugin which will give you different filtering options for your event list on the back-end. You could set up a filter to show only events after a certain date for example.

    Let me know if that does the trick for you.

    Cheers,
    Andras

    in reply to: Exporting with wp all export #1537746
    Andras
    Keymaster

    Hey,

    So, when someone makes a (WooCommerce) ticket purchase, then 2 entries are created in wp_posts: one for the WooCommerce order and one for the ticket itself. Usually the order’s ID number is one below the ID of the ticket. In this screenshot ID 538 is the order, ID 539 is the ticket. https://cloudup.com/c7N_F77LKPg

    If there would be more tickets, then they would get ID 540, 541 etc.

    Then you will need to look up in wp_postmeta the data where post_id is 538, which will contain the order data, like name, address, email etc. and post_id is 539 which contains the purchased ticket data.

    A.

    Andras
    Keymaster

    Hey Zach,

    Had a brief talk with a team member, and pointed out the following:

    What happens when you are a subscriber, and then you make a purchase? Would you be make a purchaser? And the question goes of course the other way around.

    The whole scenario looks complicated and would need to be thought through how the different situations should be handled. After that is laid out, then – a probably – extensive custom development will be needed to achieve what you want.

    We are unable to accommodate custom development requests. If you feel you cannot or don’t want to tackle this alone, you could reach out to these independent developers from the community who might be able to help you out.

    Cheers,
    Andras

    in reply to: Custom email notifications? #1537741
    Andras
    Keymaster

    Sure thing Lisa.

    I will leave this thread open for now so you can come back to me in case you have any further questions.

    Cheers,
    Andras

Viewing 15 posts - 871 through 885 (of 6,224 total)