Months don't switch after latest update

[wdburgdorf]

Last week I updated The Events Calender on a client site. Now the client notced that switching the months does not work anymore.

No error message on the console. For all other views (list, day, week) it still works fine. Just months fail. I see the URL change depending on the selected month, and reloading the page with that URL works. But just clicking the link doesn’t do it anymore.

WP 4.9.6
TEC 4.6.16
TEC Pro 4.4.26
TEC Community Events 4.5.11

[Cliff]

Hi. Sorry you’re experiencing this known issue with date formats containing a period/dot.

I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

For now, you could change your date format to not have a period/dot in it. If you do try that, please let me know if it works for you.

I apologize for this issue and appreciate your understanding and patience.

[wdburgdorf]

Thanks for the info, Cliff. I checked known issues before posting, and now again and cannot find anything. Can you point me at the place where I can find the details, please? Thank you!

[wdburgdorf]

I had to try a few places, before I found the setting that worked. But now it is indeed switching again.

[Cliff]

Our Known Issues page isn’t comprehensive. It’s more for long-outstanding issues, but thanks for checking it first.

Because you said it’s still not working, please share your System Information in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

[wdburgdorf]

Sorry for the misunderstanding, I actually said it is working now, it was just a bit difficult to find the right setting in the right place. Therefore I hoped that I could find more info elsewhere.

[Andras]

For the community: The setting can be found here:

The datepicker format can be set under Events > Settings > Display tab, here’s a screenshot: https://cloudup.com/cigir4Tmj8d

Changing it to something that doesn’t contain a dot should solve the issue until we release a fix.

Cheers,
Andras

[Victor]

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-17-june-2018/

We apologize for the delay and appreciate your patience while we worked on this.

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts