Known Issues

An updated list of high-priority bugs we're actively trying to squash with keyboards.

The issues reported below are ones we’ve identified as significant, high-priority issues that we are currently investigating. Please note that this is not a complete list of every single known issue.

🕓 Last Updated: 30 August 2017

"Next" link in month view does not work as of TEC 4.5.11

Several users are reporting that when clicking "Next" in month view, the calendar does not move to the next month but instead, the page refreshes and stays on the current month. If you then refresh the page, the correct month is displayed. Temporary solution: downgrade to The Events Calendar version (

  • The Events Calendar
License Key Issues

Following some recent maintenance work on our license key system, a number of users may be receiving erroneous messages about their key being out of installs or having expired even if that is not truly the case. We are aware of this and are actively investigating.

Fatal Error with the Customizer for Some Users of Events Calendar Pro

Some folks encounter issues with Events Calendar Pro and the WordPress Customizer—some even get fatal errors! We are investigating these issues because they do not reliably occur—but enough folks report such issues that there is a legitimate bug here. There's unfortunately no known temporary workaround for these issues, but a fix will hopefully arrive soon.

  • Event Tickets Plus
"Hide attendees list on events page" works opposite since Event Tickets Plus 4.5.1

With Event Tickets Plus 4.5.1 we have changed the wording of the setting "Hide attendees list on events page" and now it is called "Display attendees list". We felt that this is a more logical approach to the setting. However, a glitch happened during the implementation. For users who have updated to Event Tickets Plus 4.5.1, for events where the list was set to be hidden is now visible, and vice versa. To fix this with one shot you will need to run the below query directly in your database. This query will flip the Show/Hide attendees setting for all your events. Note, you might need to adjust the above queries if you are using a different table prefix than the default. And the query: UPDATE wp_postmeta SET meta_value = IF ( meta_value <= 0, 1, 0 ) WHERE meta_key = '_tribe_hide_attendees_list';

  • Event Tickets Plus

Not Seeing Your Issue?

If you think you have found an issue that affects a wide number of others in the community and do not see it listed here, please let us know in the forums and we’d be happy to check it out.

Also, see our Release Schedule for more on upcoming releases.