Known Issues

Description:

When trying to save/publish an event with the block editor it displays the error “Publishing failed. Could not delete meta value from database.”

This happens when:

• using WordPress 5.7
• the block editor for events is enabled (Events → Settings → General tab → Activate Block Editor for Events)
• no organizer is selected

Workaround:

Note, the event likely still saves despite the error message.

Affected Products:

The Events Calendar

Internal Ref.:

TEC-3788

Description:

After updating to The Events Calendar 5.3.0+ and Events Calendar Pro 5.2.0+ and when using the legacy (V1) views, and using the [tribe_events] shortcode to display the month view, the calendar does not show any events. The calendar is populated when paginating to a different month.

Workaround:

Download and install this plugin, which should correct this behavior until a fix is released.

Affected Products:

The Events Calendar 5.3.0+
Events Calendar Pro 5.2.0+

Internal Ref.:

ECP-642

Description:

When using Additional fields to display custom filters for Filter Bar, and filtering by one of these additional fields, then there are no results shown.

Workaround:

Using a different view than Month or Week.

Affected Products:

The Events Calendar
Events Calendar Pro
Filter Bar

Internal Ref.:

FBAR-204

Description:

After updating to The Events Calendar 5.3.0 (or higher) and using the updated calendar designs (Events → Settings → Display tab → Use updated calendar designs is checked) then the calendar pages come up blank.

Workarounds:

• Downgrade to The Events Calendar 5.2.1.1
  • It is recommended to roll back all plugins to ensure compatibility.
  • Matching versions:
    • Events Calendar Pro 5.1.6
    • Virtual Events 1.1.1
    • Filter Bar 5.0.1
    • Event Tickets 5.0.3.1
    • Event Tickets Plus 5.1.0.2
    • Community Events 4.8.2
    • Community Tickets 4.7.7
• Use the legacy calendar designs (disable Events → Settings → Display tab → Use updated calendar designs)

Affected Products:

The Events Calendar 5.3.0 and up

Internal Ref.:

BTRIA-663

Description:

In The Events Calendar 5.3.0 we have tweaked our icons. They are now SVG templates instead of background images to speed up loading times and improve customizability.

Some themes use template overrides to adjust the looks of The Events Calendar. These templates might still need to adjust their overrides to make use of the new SVG icons.

Workaround:

• Downgrade to the previous versions of the plugins
• Use the following CSS snippet to temporarily disable the new SVG icons

.tribe-events-c-view-selector svg,
.tribe-events-c-top-bar svg,
.tribe-events-c-nav__list svg,
.tribe-events-c-ical svg {
    display: none !important;
}

Affected Products:

The Events Calendar

Internal Ref.:

n/a

Description:

In The Events Calendar 5.3.0 we have refreshed the looks of the Events List widget. If you experience that the widget has disappeared from your site, then you will need to add the widget again to the appropriate widget area.

Workaround:

n/a

Affected Products:

The Events Calendar

Internal Ref.:

n/a

Description:

Daylight Saving Time can confuse the best of us. If your recurring events appear to be offset by an hour and you’re note sure why, check out these knowledgebase articles to learn how your events may have been affected.

• Dealing with Daylight Savings
• Working with Time Zones

We are also aware of glitches that can happen when the Series Engine plugin is active. If you are using this plugin, please note that they have settings you can take advantage of to resolve this problem.

Workaround:

n/a

Affected Products:

Events Calendar Pro

Internal Ref.:

n/a