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Hi,
I’m new to Tribe and I’m struggling with the setting of Events Tickets Plus. So I have a few questions…
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I’ve tried to use Tribe Commerce but when I did the Tickets part has dissapeared. Tickets are only show up when woocommerce is activated. I thought that with Tribe Commerce I could do without Woocommerce. Right or wrong?
- For each event I’ve set up 3 different rate tickets. When I select 1 ticket and add it to the cart, only the title of the ticket shows into the cart not the name of the event and date and venue…. The ticket’s title are the same for all events, that means that I don’t have any clue which event the attendee selected.
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In the cart again, if I delete an event, I have Return to Shop button that takes me to a blank shop page. Is there a way to going back to the calendar page?
I hope I’m clear enough to get some lights!
Hello,
Thanks for reaching out to us! I’d be happy to help you with your questions.
I’ve tried to use Tribe Commerce but when I did the Tickets part has disappeared. Tickets are only show up when woocommerce is activated. I thought that with Tribe Commerce I could do without Woocommerce. Right or wrong?
That is right, you can use Tribe Commerce and you will not need WooCommerce.
However, at the moment it is not possible to transfer tickets from one provider to another. So if you have set up a ticket with WooCommerce, that will always be a WooCommerce ticket, you cannot change that to Tribe Commerce. You will need to create a new ticket for Tribe Commerce.
The change has some technical difficulties in the background, especially if you have already sold some tickets.
The ticket’s title are the same for all events, that means that I don’t have any clue which event the attendee selected.
I get what you mean. You might find this extension helpful in this case:
In the cart again, if I delete an event, I have Return to Shop button that takes me to a blank shop page.
This is part of WooCommerce. I believe this snippet can help you change that:
https://gist.github.com/jamiemarsland/5ee8f104bc6b19ca8e14d1414549c508
Let me know if you need more lights. 😉
Cheers,
AndrasHi,
The snippet for the return to shop works like a charm.
But the extension to display the title of the event into the cart doesn’t work.
I have tried to delete the tickets and create them again but still doesn’t work.
Any ideas?
thanks.
I just found this snippet which should put the event title in the cart as well. Give it a try and let me know.
https://gist.github.com/andrasguseo/92597c4690cf5366cdb69e385cc32859
Cheers,
AndrasIt works ! thanks Andràs (and Rachel;-).
It’d be great to also display the location.
As for the thumb pic into tha cart, is there a way to use the featured image? (rather than duplicate the action in all the woocommerce products)
Would it be possible to add these informations to that snippet?
Many thanks for your help 😉
Hi,
I updated the snippet to include the venue name and address. If you don’t need any of that data, then just comment out that line or delete it.
https://gist.github.com/andrasguseo/92597c4690cf5366cdb69e385cc32859
As for the image, there is no easy way to do it. You would need to add the image to the WooCommerce products themselves.
Andras
You are very welcome!
Since this is resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.
Cheers,
AndrasPS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!
PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/
- The topic ‘Lost in set up’ is closed to new replies.