Andras

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Viewing 15 posts - 6,091 through 6,105 (of 6,224 total)
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  • in reply to: Attendee list NOT hidden #1118196
    Andras
    Keymaster

    Hi Dan,

    You have nailed it!!! ๐Ÿ™‚ Yes, this is a bug, thanks for bringing it to our attention. For RSVP it is working fine, but for WooCommerce tickets not. I’ll submit a bug ticket on this, so there should be a fix coming soon.

    Until the fix arrives you could use this CSS as a workaround:
    .tribe-tickets-attendees-list-optout {
    display: none;
    }

    I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

    If you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Cheers,
    Andras

    in reply to: Filter bar name button #1118193
    Andras
    Keymaster

    Bonjour Alice,

    Superb, I’m glad I could help out.

    I am going to go ahead and close this ticket, but if you need help on this or something else please open a new one. We’d be happy to help.

    Cheers,
    Andras

    PS: If you like our plugin, we would be happy to receive a review in the wordpress.org repository. Thanks!

    in reply to: Keeping Event Tags Separate from Post Tags #1118184
    Andras
    Keymaster

    Hello Kary,

    That seems to be the way to go. Tags for events are not handled separately from post tags, so there is no easier way at the moment to do that.

    If the above css doesn’t want to work for you then you can try leaving out the “article” part:
    .archive.tag .tribe_events {
    display: none;
    }

    Let me know if I can help you with anything else in this matter.

    If you have another question regarding a different issue, then please open a separate thread for that, to keep things clean. ๐Ÿ™‚

    Cheers,
    Andras

    in reply to: Events Settings not saving #1118178
    Andras
    Keymaster

    Hey Chuck,

    Did you maybe try disabling all Modern Tribe plugins as well, and re-enable one by one, to see if any of those are causing the problem?

    Meanwhile I’ll check internally if anyone encountered this issue already.

    Cheers,
    Andras

    in reply to: Changing META data on event page #1118177
    Andras
    Keymaster

    Hi Teme,

    I see the solution worked out well.

    I am going to go ahead and close this ticket, but if you need help on this or something else please post a new one. We’ll be happy to help.

    Cheers,
    Andras

    PS: If you are happy with Modern Tribe’s products and support, we would be really happy if you could leave us a review in the wordpress.org repository. Thanks!

    in reply to: Recurrent imports not working (google calendar)? #1118174
    Andras
    Keymaster

    Ok, I’ll check that internally if that could be a problem. It could possibly cause a hiccup. Will keep you posted.

     

    Andras
    Keymaster

    Hi Roger,

    Welcome to the forums! You have a really good questions there.

    I am able to answer some questions to help you get started on a customization, but for the most part that is beyond the support we can provide.

    You are right, there is no placeholder for the address.

    I think you are not far off with that code, though I don’t know where you are adding it.

    You can try this in the Attendees_Table.php file to get an extra column with the address in the backend.:

    1. In the “public function get_columns() {” function add a column name like

    'purchaser_address'ย  => "Purchaser address",

    2. Create a function for displaying the address:
    public function column_purchaser_address( $item ) {
    echo get_post_meta( $item[order_id], '_billing_address_1', true );
    }

    Here the function name has to match the column name above like:

    public function column_{column_name}( $item )

    Let me know if this gets you started.

    Cheers,
    Andras

    in reply to: Filter bar name button #1117978
    Andras
    Keymaster

    Salut Alice et bienvenu dans le forum,

    Ok, I will not strech my French, but nonetheless, I’m happy to help you with this one.

    No, that is not a premium feature, that is a language feature. ๐Ÿ™‚ In English the button says “Find Events” which is much shorter than “Afficher les รฉvรฉnements”, and the French version simply doesn’t fit by default in the button.

    There are 3 things you could do.

    1. Edit the translation to show a shorter version. For this you will need to edit the “wp-content\plugins\the-events-calendar\lang\the-events-calendar-fr_FR.po” with a suitable software like PoEdit. Search for the string “Afficher les %s” and change that to what you would like. Note: this change will be most likely lost after a plugin update.

    2. You can make the font smaller so the whole text fits. For that you will need to add the below CSS snippet to your theme’s style.css file:
    #tribe-bar-form .tribe-bar-submit input[type="submit"] {
    font-size: 10px;
    }

    3. If you are NOT using the pro, then you can try to make the button wider with this CSS snippet:
    #tribe-bar-form .tribe-bar-submit {
    float: right;
    margin-left: initial !important;
    width: initial !important;
    }

    Let me know which one worked for you.

    Cheers,
    Andras

    in reply to: Recurrent imports not working (google calendar)? #1117969
    Andras
    Keymaster

    Hi Dominik,

    I tested again the import and it all works fine for me. This is how I did it on a fresh install with a default theme and only the required Modern Tribe plugins:

    1. Import iCal file. One-Time Import. Source .ics file. Select a date 1 year ago (2015-05-23). Click ‘Search’. 35 events found. Click Import All.
    2. Go to admin > Events and confirm, all 35 items are there.
    3. Select all and bulk delete. (Tested importing here, didn’t work, as it shouldn’t.)
    4. Then empty trash. (Tested importing here, didn’t work, as it shouldn’t.)
    5. Enable the above snippet and refresh any admin page until “Done deleting!”. Then disable snippet.
    6. Do step 1 again and then step 2. to confirm all events have been imported properly.

    Did you try the same steps as well?

    Also note, one of our developers is also going to take a look at it in the coming days to check if he finds anything unusual.

    Cheers,
    Andras

    in reply to: Mini-Calendar Widget Scrolling Issue #1117955
    Andras
    Keymaster

    Hi Eric,

    That is some funky thing you have there. ๐Ÿ™‚ Let me try to help.

    I tested you site in Firefox and Chrome (on Windows) and this comes up only with Chrome. Can you also confirm this?

    Also please do a test for conflicting plugins and themes, this guide will help you. I would start with the theme first, set the theme to a default one like twentysixteen and check that first.

    Let me know the results, I’ll be waiting.

    Cheers,
    Andras

    in reply to: Attendee list NOT hidden #1117929
    Andras
    Keymaster

    Hi Dan,

    Welcome to the support forums! Let me try to help you with this one.

    Just like my colleague, Nico, I tried to test this locally and it seems to be working fine for me. These are the steps I took (with default theme and no other plugins active):

    • Create a new event in the future
    • Add a new RSVP ticket
    • Toggle the option to hide the attendees list on/off and Save changes
    • Confirm the result in the event (front-end of the site)

    Did you try the above steps? Are there any differences in what you are testing? Are you adding tickets to events or other post types? Are this tickets RSVP tickets or other type? Are you trying this with existing events or new events?

    All these details will help me help you. ๐Ÿ™‚

    Please, also share with me your system information based on this guide.

    Thanks and cheers,
    Andras

    in reply to: Event Cache #1117924
    Andras
    Keymaster

    Hello again Craig,

    I’m not quite sure it is a caching problem. Even if you are using a caching plugin, it doesn’t affect the admin dashboard as there are changes constantly, so it wouldn’t make sense to cache that. Caching driven by plugins only happens on the front end.

    It looks like that when the events are imported, then something is either not imported, or imported wrongly.

    If you can share with me your system info (use this guide) and the csv file that is causing you problems, I can try to investigate further.

    Cheers,
    Andras

    in reply to: Ticket stock gets reduced to 0 after updating event #1117921
    Andras
    Keymaster

    Hi Dan,

    Thanks for confirming back and doing thorough testing.

    I haven’t been able to reproduce the issue, but I found a very similar bug already logged in our system with high priority, so a solution is on the way, though I cannot commit to any delivery date. I’ll add your thread to the ticket to help our devs.

    I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix. I will also ask the team if they have an impromptu solution until the fix arrives.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks and cheers,
    Andras

    in reply to: Keeping Event Tags Separate from Post Tags #1117635
    Andras
    Keymaster

    Hi Kary,

    Thanks for reaching out!

    Yes, unfortunately this is not yet possible. I will also add your thread to the ticket to show there is need for this, so hopefully it will be implemented in the near future.

    Meanwhile you could try the following workaround: if you want to exclude ALL events from ALL tag archives, then add this CSS snippet to your theme’s style.css:

    .archive.tag article.tribe_events {
    display: none;
    }

    Note: you might need to adjust it a bit (remove or change ‘article’) based on how your theme handles the separate articles.

    Le me know if this helps.

    Cheers,
    Andras

    in reply to: Event Cache #1117633
    Andras
    Keymaster

    Hi Craig,

    Thanks for going PRO and reaching out to us!

    What you can try is to do a bulk edit and save without doing any change. I’d say try that with selecting 5-10 events, do the bulk edit (maybe enable comments, you can always disable afterwards, or vice versa) and save. And check if that does the trick.

    Also you might want to try to check for plugin conflicts based on our guide.

    Please, also share your system information if you can.

    Let me now if the bulk edit trick helped or not.

    Cheers,
    Andras

Viewing 15 posts - 6,091 through 6,105 (of 6,224 total)