Events Settings not saving

[Chuck]

I’m having the same issues. I’ve tried nailing down theme or plugin issues, but found nothing.

[Andras]

Hi Chuck,

I’m sorry you are having this issue of the events settings not saving. I’ll try to help you with this.

Are you receiving any error messages when you save?

Did you maybe try disabling all Modern Tribe plugins as well, and re-enable one by one, to see if any of those are causing the problem?

Could you enable debugging and check if you receive any error messages then?

To enable debugging, set define(‘WP_DEBUG’, true); in your wp-config.php file. It should be somewhere close to the end.

Cheers,
Andras

[Chuck]

No error message. I enabled debugging mode and didn’t see any errors.

[Andras]

Hey Chuck,

Did you maybe try disabling all Modern Tribe plugins as well, and re-enable one by one, to see if any of those are causing the problem?

Meanwhile I’ll check internally if anyone encountered this issue already.

Cheers,
Andras

[Andras]

Hello Chuck,

I have some news for you. We have found a bug regarding this issue and are currently investigating it.

Until it gets fixed what you can do is go to your database, look for the wp_options table, and rename or delete the option that has the option name tribe_settings_sent_data.

That should fix it and you will be able to save your settings. (If it gets stuck again, just repeat.)

Please let me know if this helps.

Cheers,
Andras

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Geoff]

Hey there,

Just want to drop a quick note in here to let you know that The Events Calendar 4.2.1 is about to release any moment and it will include a patch for this issue. Please update and let us know if you continue to hit any trouble.

Thanks so much for your patience while we worked on this!

Cheers,
Geoff

[Author]

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