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Hi Chris,
Please give me some time while I check around and investigate. Thanks for your patience!
Cheers,
AndrasHi,
Thanks for checking! It’s good news that the framework shows it well.
Yes, the next step would be activating your theme – I believe you did that already – and temporarily disabling any customization that you might have. Usually these are in the functions.php file, but might be in some other files of the theme you are using.
One thing I would also check when you have the theme active is deactivating uber menu and check the widget in the sidebar how that looks. Do you still see the months vs. the days there.
Looking forward to the results!
Cheers,
AndrasHi Mathieu,
Thanks for checking that and reporting back.
Indeed, that is a know issue we have. The good news is it is already being worked on, so a fix should be ready soon. I added this thread to the internal ticket to give it a bit more push.
I ask for a bit of patience while we fix this. Thanks!
I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released. If you have any new questions or issues please create a new ticket and reference this one.
Cheers,
AndrasSure thing Stuart.
Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.
Good luck with your project!
Cheers,
AndrasHey Riza,
Happy to hear that it works fine.
Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.
Good luck with your project!
Cheers,
AndrasHello Francis and Chuck,
Just wanted to give you an update, I managed to recreate the issue. This happens when PayPal is used for payment.
An internal bugticket is already filed with high priority, so a fix should be coming soon.
We’ll keep you updated, please hang in there.
Cheers,
Andras
Hello Jean,
Thanks for using our plugins and welcome to the forums!
Also thanks for opening this separate thread, much appreciated. This helps us keep things clean here and we are able to provide better support.
I have did some testing and I have managed to recreate this issue:
The ticket stock is not decreasing after a purchase when payment is done through PayPal.
I will create an internal bugticket and will flag this issue to our developers so they can get a fix out very soon. Please hang in there.
I’ll give you an update when I have some news.
Thanks for your patience!
Cheers,
AndrasHello Karen,
Thanks for using our plugins and welcome to the forums! I’m sorry about this issue you are having with the Community Events Submit form. Let’s try to fix that for you.
I have checked your site, and as a visitor all seems to be working just fine for me as well.
For the logged in part first I would suggest the following tests:
- Switch to a default theme like twentysixteen and see if you are still getting the error.
- Deactivate the plugin that handles your ads.
- If the issue is still there, then running a full test for conflicts might reveal if any of the other plugins are causing this.
Please let me know the results and we’ll go further from there.
Cheers,
Andras
Hello Ann,
Thanks for reaching out! That is a frustrating issue.
Normally the time format settings are taken over from the WordPress settings.
Try going to the WordPress Settings > General page and change the time format, save, change it back, save again. Let me know if that fixes it for the events.
Cheers,
AndrasUntil then, could you provide some specific details about which assets of ours aren’t working and then we could test it. Thanks!
A.
Hello Alpha Media,
Thanks for using our plugins and for reaching out with your question regarding the symlinks.
I ask for a bit of patience while I check this with the development team, so I can give you a clear picture. I’ll be in touch soon.
Cheers,
Andras
