Recurrent event not created

[Mancini]

Hello,

I have problème with recurrent events that are not created. The firsts events following the root event are missing. The number of missing event is not always the same.
Two exemples :
1 – For en event on 1st March 2017 , weekly recurring and and stop recurring on 1st March 2018, the fisrt recurring event is on the 17th May 2017. Missing 5 events.
2 – For en event on 1st March 2017, daily recurring and stop recurring on 1st July 2017, the first recurring event is on the 12th March 2017. Missing 10 events.

If I edit the events and change the day for all recurring event, the missing events are created.

Thanks for the help.
Chris,

[Andras]

Salut Chris,

Thanks for reaching out with your issue. I’m sorry you are having this, let me try to help you.

As a start could you please share with me screenshots of the event time / date setup and recurrence rules? I would like to try to recreate and see if that is a bug or not.

Also please be so kind and share your system information with me.

Thanks!

Andras

[Mancini]

Hi,

thanks for the answer.

There is my local dev server (makbook pro) système information , but the same issue occure on the production server:
HOME URL
http://dev.countryclubgeneva.ch
SITE URL
http://dev.countryclubgeneva.ch
SITE LANGUAGE
English
CHARACTER SET
UTF-8
WP PERMALINKS
/%year%/%monthnum%/%day%/%postname%/
NAME
Christophe Mancini
EMAIL
[email protected]
INSTALL KEYS
–
WORDPRESS VERSION
4.6.1
PHP VERSION
5.6.10
PHP
max_execution_time = 30
memory_limit = 256M
upload_max_filesize = 32M
post_max_size = 32M
display_errors = 1
log_errors = 1

I join a screenshot of he event configuration to.

Best Regards,
Chris

[Mancini]

And also a screenshot of the events list order by growing date.

[Mancini]

Running few tests, I find that the problem result of a conflict with WPML Multilingual CMS plugin. When I deactivate this plugin, recurring events are correctly generated.

Can you help me with this ?

Thanks.

[Andras]

Hi Chris,

Please give me some time while I check around and investigate. Thanks for your patience!

Cheers,
Andras

[Andras]

So, I checked with WPML active and set up the same recurring event. All went fine.

Based on the screenshot you sent me I discovered that you are most probably using an older version of our plugins. Please update them to the latest version and check afterwards if you are still having the issue.

If the issue is still there, then please share with me your system information and we’ll see what else can be done.

Thanks and cheers,
Andras

[Mancini]

Hi,

After updating all plugins the issue is resolved.

Thanks for your help,
Chris.

[Andras]

Hey Chris,

I’m happy to hear an update fixed the issue.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/plugin/the-events-calendar/reviews/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

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