Forum Replies Created
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March 3, 2017 at 4:10 am in reply to: Incorrect sort order when viewing all recurring events #1248867
Andras
KeymasterHi Lauren,
Thanks for getting in touch and I’m sorry this is affecting you as well.
Could you please share with me a screenshot of how the event and the recurrence is set up?
Thanks!
AndrasAndras
KeymasterHello Christopher,
Thanks for using The Events Calendar!
I’m really sorry about this issue with the recurring events.
This might be a bug. To confirm that I would need your help.
- Please deactivate all plugins except the calendar ones and switch to a default theme like twentysixteen and check if you still have the issue
- If you <span style=”text-decoration: underline;”>don’t</span> have the issue, then please run a test for conflicts
- Please share with me a screenshot of the recurrence rules of that event so I can try to recreate it.
Thanks and looking forward to helping you with this!
Cheers,
AndrasAndras
KeymasterHello Werner,
Did the update fix your issue? Please let me know.
Thanks and cheers,
AndrasAndras
KeymasterHello Duncan,
Thanks for using our plugins and welcome to the forums!
I’m sorry, I don’t quite understand what you are trying to do / achieve here. Why do you want to link a contact form to the events?
Thanks for clarifying!
Cheers,
AndrasMarch 2, 2017 at 3:51 pm in reply to: New tickets disappear from the backend, and don't show on the front-end #1248696Andras
KeymasterHello digitalchaos,
Thanks for using our plugins and welcome to the forums! I’m sorry about this disappearing act.
Did you try what Geoff recommended in the other thread? I would start with that. Let me know what results you get.
Cheers,
AndrasAndras
KeymasterHallo Uwe,
Sorry, I was out for a couple of days. Started looking into this. Will get back to you on Friday or Monday with my findings.
Cheers,
AndrasMarch 2, 2017 at 3:10 pm in reply to: Event Tickets Plus Extension: Enhance Woo Order Templates – error #1248666Andras
KeymasterHi Scott,
Just pinging you if you still need help with this.
Cheers,
AndrasMarch 2, 2017 at 3:09 pm in reply to: Putting search bar on another page … everything works except geolocation #1248665Andras
KeymasterHi Lily,
Did you make any progress on this?
What you can try is dequeuing all scripts and then putting them back one-by-one and check where it kicks in.
Let me know if you have any more questions or if I close this ticket.
Thanks and cheers,
AndrasAndras
KeymasterHi Stanley,
I’m sorry for the long break, I was out for a couple of days due to an accident.
I checked the file you sent, imported an event from it, then changed a time for that event in the file, re-imported it. The import updated the event without any issues.
Is this the file you are actually having trouble with? Is it all the events or only specific ones? If specific, then can you point out which ones?
Thanks,
AndrasMarch 2, 2017 at 2:45 pm in reply to: Incorrect sort order when viewing all recurring events #1248643Andras
KeymasterHi Jim, thanks for that. Could you share with me a screenshot of how the event recurrence is set up? That will help us hunt down this bug(ger).
Thanks!
AndrasMarch 2, 2017 at 2:35 pm in reply to: 1 Hour Issue during/after Meetup.com Import with Event Aggregator / Calendar Pro #1248638Andras
KeymasterHallo nochmal,
I have checked a random meetup import and several of your urls.
Most of the events import fine. What happens actually is that if an event takes place before the Summer Time change on March 28, they will be imported one hour earlier. If they are after that date, they will be imported as expected.
This seems to be something we will be able to fix so I will open an internal bugticket for this.
Since March 28 is pretty close I’m not quite sure if the fix is going to arrive before that, but we will definitely look into this issue so it doesn’t come up again in October / November.
I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released. If you have any new questions or issues please create a new ticket and reference this one.
Thanks and cheers,
AndrasMarch 2, 2017 at 1:38 pm in reply to: 1 Hour Issue during/after Meetup.com Import with Event Aggregator / Calendar Pro #1248598Andras
KeymasterHello Hanns,
I’m really sorry for letting you wait so long. I had a little accident and was out the last couple of days.
I’ll get onto investigating this right away and will get back to you soon with my findings.
Thanks for your patience!
AndrasAndras
KeymasterChris, my pleasure!
I’m happy to hear that the newly created events are working as expected, through the timezones and the daylight saving / wasting times.
I am going to close this ticket. Good luck with your project down the road, and if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.
Cheers,
AndrasAndras
KeymasterHi Miroslav,
Happy to hear you were able to find a fix for that! Great job!
Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.
Good luck with your project!
Cheers,
AndrasAndras
KeymasterThis reply is private.
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