Andras

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Viewing 15 posts - 4,126 through 4,140 (of 6,224 total)
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  • Andras
    Keymaster

    Hi Lauren,

    Thanks for getting in touch and I’m sorry this is affecting you as well.

    Could you please share with me a screenshot of how the event and the recurrence is set up?

    Thanks!
    Andras

    in reply to: Recurring Events not Chronological #1248709
    Andras
    Keymaster

    Hello Christopher,

    Thanks for using The Events Calendar!

    I’m really sorry about this issue with the recurring events.

    This might be a bug. To confirm that I would need your help.

    • Please deactivate all plugins except the calendar ones and switch to a default theme like twentysixteen and check if you still have the issue
    • If you <span style=”text-decoration: underline;”>don’t</span> have the issue, then please run a test for conflicts
    • Please share with me a screenshot of the recurrence rules of that event so I can try to recreate it.

    Thanks and looking forward to helping you with this!

    Cheers,
    Andras

    in reply to: Recurring Events not sorted correctly #1248704
    Andras
    Keymaster

    Hello Werner,

    Did the update fix your issue? Please let me know.

    Thanks and cheers,
    Andras

    in reply to: Contact form #1248701
    Andras
    Keymaster

    Hello Duncan,

    Thanks for using our plugins and welcome to the forums!

    I’m sorry, I don’t quite understand what you are trying to do / achieve here. Why do you want to link a contact form to the events?

    Thanks for clarifying!

    Cheers,
    Andras

    Andras
    Keymaster

    Hello digitalchaos,

    Thanks for using our plugins and welcome to the forums! I’m sorry about this disappearing act.

    Did you try what Geoff recommended in the other thread? I would start with that. Let me know what results you get.

    Cheers,
    Andras

    in reply to: Price Filter for RSVP's #1248694
    Andras
    Keymaster

    Hallo Uwe,

    Sorry, I was out for a couple of days. Started looking into this. Will get back to you on Friday or Monday with my findings.

    Cheers,
    Andras

    Andras
    Keymaster

    Hi Scott,

    Just pinging you if you still need help with this.

    Cheers,
    Andras

    Andras
    Keymaster

    Hi Lily,

    Did you make any progress on this?

    What you can try is dequeuing all scripts and then putting them back one-by-one and check where it kicks in.

    Let me know if you have any more questions or if I close this ticket.

    Thanks and cheers,
    Andras

    in reply to: Event Authority Not overwriting! #1248663
    Andras
    Keymaster

    Hi Stanley,

    I’m sorry for the long break, I was out for a couple of days due to an accident.

    I checked the file you sent, imported an event from it, then changed a time for that event in the file, re-imported it. The import updated the event without any issues.

    Is this the file you are actually having trouble with? Is it all the events or only specific ones? If specific, then can you point out which ones?

    Thanks,
    Andras

    Andras
    Keymaster

    Hi Jim, thanks for that. Could you share with me a screenshot of how the event recurrence is set up? That will help us hunt down this bug(ger).

    Thanks!
    Andras

    Andras
    Keymaster

    Hallo nochmal,

    I have checked a random meetup import and several of your urls.

    Most of the events import fine. What happens actually is that if an event takes place before the Summer Time change on March 28, they will be imported one hour earlier. If they are after that date, they will be imported as expected.

    This seems to be something we will be able to fix so I will open an internal bugticket for this.

    Since March 28 is pretty close I’m not quite sure if the fix is going to arrive before that, but we will definitely look into this issue so it doesn’t come up again in October / November.

    I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released. If you have any new questions or issues please create a new ticket and reference this one.

    Thanks and cheers,
    Andras

    Andras
    Keymaster

    Hello Hanns,

    I’m really sorry for letting you wait so long. I had a little accident and was out the last couple of days.

    I’ll get onto investigating this right away and will get back to you soon with my findings.

    Thanks for your patience!
    Andras

    in reply to: The Daylight Savings Issue has returned #1248047
    Andras
    Keymaster

    Chris, my pleasure!

    I’m happy to hear that the newly created events are working as expected, through the timezones and the daylight saving / wasting times.

    I am going to close this ticket. Good luck with your project down the road, and if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

    Cheers,
    Andras

    in reply to: Fatal error #1248046
    Andras
    Keymaster

    Hi Miroslav,

    Happy to hear you were able to find a fix for that! Great job!

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

    Good luck with your project!

    Cheers,
    Andras

    in reply to: "View all" recurring events don’t list the events #1248045
    Andras
    Keymaster

    This reply is private.

Viewing 15 posts - 4,126 through 4,140 (of 6,224 total)