Fatal error

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  • February 17, 2017 at 5:55 am #1239848
    Miroslav
    Participant

    After we have imported 19,630 venues we are getting this error when trying to access the settings from the plugin.

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 64 bytes) in /var/www/html/dev/wp-includes/wp-db.php on line 1841

    Also on the add new event page we are missing all fields after date and time section.

    I am looking forward to your support.

    February 20, 2017 at 4:56 am #1242086
    Andras
    Keymaster

    Hi Miroslav,

    19,630 venues?!? WOW, that’s impressive!

    Based on the error message I would say that the memory on the server (256M) is not enough to handle that amount. As a first I would try to increase that to 512 or even 1024M and see if that solves the problem.

    Check and let me know how that works out.

    Also I recommend the following articles in case you experience long load times on the front end:

     

    Cheers,
    Andras

    February 22, 2017 at 5:36 am #1243656
    Miroslav
    Participant

    Hi András,

    Thank you for your replay. We have increased the memory limit and now plugin works.
    It would be great if there is a way to substitute the drop down for venues with search field or something else what does not load all fields at once.

    I have found some suggestions on forum, but maybe you could tell me what would be the best solution.

    Thank you!

    Cheers,
    Miroslav

    February 22, 2017 at 1:06 pm #1244013
    Andras
    Keymaster

    Hi Miroslav,

    That is actually possible as of version 4.4.2 I believe. Check this video:

    https://1drv.ms/u/s!Aqh6lbOjUW1ToUCC4C3rNSQEg5JE

    We have just released 4.4.3 today, so I suggest that after you do a full site backup (just in case, always recommended before updates), update the plugins and check that out how it works. And let me know please. 🙂

    Cheers,
    Andras

    March 1, 2017 at 6:14 am #1247575
    Miroslav
    Participant

    Thank you.

    We have reduced venue list to 4000 and it works great.

    Cheers,
    Miroslav

    March 1, 2017 at 3:45 pm #1248046
    Andras
    Keymaster

    Hi Miroslav,

    Happy to hear you were able to find a fix for that! Great job!

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

    Good luck with your project!

    Cheers,
    Andras

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