Event Tickets Plus Extension: Enhance Woo Order Templates – error

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Home › Forums › Ticket Products › Event Tickets Plus › Event Tickets Plus Extension: Enhance Woo Order Templates – error

Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 16, 2017 at 8:05 am #1238626
    Scott
    Participant

    When this plugin is enabled I am receiving erroneous copy in the confirmation of completion email from woocommerce. See attached images. Same order with the plugin enable and plugin disabled.

    February 17, 2017 at 8:18 am #1239937
    Andras
    Keymaster

    Hello Scott,

    Thanks for reaching out and sorry for this issue.

    While we investigate, can you check and confirm that this also happens when you have only the calendar plugins active with a default theme like twentysixteen?

    Thanks and cheers,
    Andras

    February 17, 2017 at 9:11 am #1240152
    Andras
    Keymaster

    Also, could you send me a version of that plugin that you are using? I want to make sure I test the same thing.

    Thanks!

    Andras

    February 17, 2017 at 4:40 pm #1240553
    Scott
    Participant

    Hey Andras…sorry, but there is no version number on the plugin.

    February 20, 2017 at 2:40 am #1242012
    Andras
    Keymaster

    Can you zip up that plugin and send share it with me? If it’s too big to share here, then through some cloud service like dropbox.

    Thanks,
    Andras

    February 20, 2017 at 7:01 am #1242140
    Scott
    Participant

    Yes…no problem.

    Here is the link from where we downloaded it but not sure if it had been
    updated since we obtained it. When I get to my office, I will upload the
    actual plugin.

    https://theeventscalendar.com/extensions/add-event-and-attendee-information-to-woocommerce-order-details/

    Best,
    Scott

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    February 21, 2017 at 1:58 am #1242826
    Andras
    Keymaster

    Thanks Scott! I’ll be waiting for your zipped version so I can test exactly the same.

    A.

    March 2, 2017 at 3:10 pm #1248666
    Andras
    Keymaster

    Hi Scott,

    Just pinging you if you still need help with this.

    Cheers,
    Andras

    March 24, 2017 at 9:35 am #1259642
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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