[Victor]

Hi Dave!

Thanks for reaching out to us!

Yes, using our Eventbrite Tickets plugin > https://theeventscalendar.com/product/wordpress-eventbrite-tickets/, you can import other users Eventbrite events using the event URL and show them in your calendar. Of course, your won’t be able to edit the event tickets information as you won’t have the permissions to do so.

I hope that helps. Let me know if any follow up questions.

Best,
Victor

[Victor]

Hi Varun!

Thanks for getting in touch with this! Let me help you with that issue.

First, could you please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ? We’ll see if there is anything strange that would indicate an error from there.

That looks like it could be a theme conflict somehow. I see you have tried the following:

• Deactivated all other plugins? Yes
• Switched to a default theme? No

Did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen? What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?

If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting.

Let us know how that goes.

Thanks,
Victor

[Victor]

Great catch Hannes!

Indeed, there were a few small changes to the email template in Event Tickets 4.7.

I’ve just updated the gist to make sure it works with version 4.7.

Try it out and let me know if it works for you.

Thanks,
Victor.

[Victor]

Hi Hannes!

Glad to know that works for you. Thanks for letting me know about it.

I’ll close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help. 🙂

Cheers,
Victor

[Victor]

Hi Bart!

Yes, that’s absolutely possible. The tribe_get_events() function > https://theeventscalendar.com/knowledgebase/using-tribe_get_events/ uses the WP_Query > https://codex.wordpress.org/Class_Reference/WP_Query to fetch the events, so you should be able to use it in order to fetch events.

I hope that helps. Let me know if any follow up questions.

Best,
Victor

[Victor]

Glad to know that works! 🙂

Thanks for letting me know about it.

I’ll close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help.

Cheers,
Victor

[Victor]

Hola Antonio!

Un placer ayudar con esto. Es bueno que hayas podido resolver lo de “¡important”. En realidad, esto fue un error de tipeo mio, ya que debería haber escrito “!important”.

De todas maneras, si funciona el cambio sin agregar !important, entonces no es necesario agregarlo.

No dudes en abrir otra conversación cuando lo necesites. 🙂

¡Buena semana!
Victor

[Victor]

Hi Torbjörn!

Thanks for coming back with the URL.

It seems the titles are all coming with the ‘(…)’ from the source itself, so Event Aggregator is not modifying anything when importing.

If you have access to the calendar feed settings, I’d suggest to try seeing if there’s an option to modify how the titles are being generated and possibly remove the (…)

If that’s not an option, you could create some custom code to filter the titles upon import and remove the string (…).

We are fairly limited in how much support we can give for custom development questions like that. But, I’d suggest taking a look at the tribe_aggregator_before_save_event and tribe_aggregator_before_update_event filters available at /wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Records.php

I hope that helps.

Best,
Victor

[Victor]

Hi Ivan!

Glad to know it’s working as expected now.

Thanks for following up to let us know about that.

I’ll close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help 🙂

Cheers,
Victor

[Victor]

Hi Ilkka!

Thanks for confirming that.

I’ll go ahead and close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help.

Cheers,
Victor

[Victor]

Hi Sian!

Glad to know that Event Tickets Plus will meet your needs.

That type of validation for attendee information is not a built-in functionality of our plugin. However, it could be achieved with some custom coding in place.

I can surely see the use of having such functionality, but unfortunately we don’t have that as planned feature in the near future.

In the meantime, I’d suggest you add your vote to that idea in our user voice.

Let me know if you have any follow up questions. Please remember to log in with your account before posting to our Help Desk to receive premium support 🙂

Best,
Victor

[Victor]

Hi Kathy!

Thanks for following up with this topic.

I understand the requirement now, but unfortunately I’m not able find an easy way to achieve that with our plugins functionality, if the need is to have all of the attendees registered in separate records.

The only thing that occurs to me, is to create additional fields to gather each traveler information. For example: For Double Tickets, create two required additional fields to gather two traveler’s names.

This won’t create separate attendee records, but will at least give you the names of the travelers. Of course, I’m not sure if this is ideal in a real life scenario or for your specific use case.

Hope that helps. Let m know if any follow up questions.

Best,
Victor

[Victor]

Hi Liia!

Thanks for confirming that.

You are absolutely right. I’ve just reviewed the code and Tribe Commerce uses a functionality for PayPal tickets, so the code snippet I shared will only work for RSVP and Tickets sold using our Event Tickets Plus plugin.

We don’t yet have a code to accomplish the same with PayPal tickets.

First, please let me note that we are fairly limited in how much support we can give for custom development questions like this.

With that being said, we’d love to help point you in the right direction.

For your customization, you may want to take a look at the tribe_tpp_email_headers filter located at wp-content/plugins/event-tickets/src/Tribe/Commerce/Main.php

If you’d prefer not to tackle this customization on your own, we may be able to assist you further. We do need to prioritize support requests from other customers at this time but I’ll certainly flag this with the team and – although we can’t make any promises – if we have time and space to come back and help, we’ll be happy to do so.  Please let us know if you’d like to go this route so that you can be added to this queue.

If you urgently need help with this, however, you may instead wish to consider working with a suitably skilled developer or designer who can offer the additional level of support you require.

Thanks!
Victor

[Victor]

Hi Alan!

Glad to know things are working fine now. It does sound strange, but as it was a 504 error it could have been something temporary from your server that is now solved.

As you marked this “Resolved”, I’ll go ahead and close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help.

Best,
Victor

[Victor]

Hi Ivan!

Thanks for getting in touch with us! Let me help you with that issue.

First, could you please send us a screenshot of the ticket editor when editing the event, where we can see the tickets. And another screenshot of the ticket editor “settings” panel.

the “stock” for the other tickets does not change

I can see the remaining tickets is 22 and I’m not able to add more than 22 tickets to the cart. Do you experience anything different.

Please let us know about this.

Thanks,
Victor

[Author]

Posts