[Victor]

Hi There!

Thanks for reaching out to us!

Yes, you can create multiple tickets types for your events and one of them can be a VIP ticket if you’d like. You can learn more about how to create a ticket in the following article > https://theeventscalendar.com/knowledgebase/making-tickets/

You can try this functionality with our free Event Tickets plugin > https://theeventscalendar.com/product/wordpress-event-tickets/

Let me know if any follow up questions 🙂

Best,
Victor

[Victor]

Hi Lisa!

Thanks for getting in touch with us! Let me help you with this topic.

Our events template does not include any sidebar. The sidebar is showing up beacause you are using the default page from your theme, which includes a sidebar.

The sidebar is coming from your theme, so you should see if there is any setting in your theme that allows the sidebar to be removed. If you can’t find one, then I’d suggest to get in touch with the theme developers and see if they provide this option.

You could also customize our templates by using one of the methods described in our Themer’s Guide > https://theeventscalendar.com/knowledgebase/themers-guide/

I hope that helps! 🙂 Let me know if any follow up question.

Best,
Victor

[Victor]

Hi Bart!

Thanks for getting in touch with us!

First, please let me note that we are fairly limited in how much support we can give for custom development questions like that. That said, we always like helping out and at least point users into the right direction as much possible.

I’m not exactly sure where and how you are using the code you mention. By default, the events category pages show upcoming events and you can use the Recurring event instances and the Front-end recurring event instances toggle options in the events general settings to hide/show recurring event instances.

Could you please share with us the complete code you are using and where you are placing it? I’d be happy to have a look and try it on my end so I can see where the problem is.

Let me know.

Best,
Victor

[Victor]

Hi Torbjörn!

Thanks for reaching out to us! Let me help you with that issue.

First, could you please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ? We’ll see if there is anything strange that would indicate an error from there.

Also, could you please share with us the file or URL, in a private reply if you’d like, where you are importing events from? We’ll run some tests on our end and see what we can find.

Thanks,
Victor

[Victor]

Buenas Antonio!

Agradecemos el comentario sobre el artículo de nuestro blog! 🙂 Que bueno que te sea de ayuda.

Por defecto, los títulos de los eventos de la vista Mapa tienen un menor tamaño que la vista Lista.

Si quieres, puedes utilizar el siguiente estilo CSS para modificarlo al mismo tamaño que en vista Lista:

#tribe-geo-options h2, #tribe-geo-results h2 {
font-size: 1.6em ¡important;
}

Espero que ayude.

Saludos y buen fin de semana,
Victor

[Victor]

Hi Fanny!

Thanks for getting in touch with us! Let me help you with this topic.

You can change your Events URL slug by navigating to your WP Admin > Events > Settings > General tab. The URL slugs cannot contain spaces, so yes, you should use “-” instead.

To create 301 redirects you can do so manually by editing your .htaccess file, but the easiest way to do this is to use a redirect plugin.

Making those changes should not create any errors. but we always suggest to setup a dev/staging site so you can test things out and make all plugins, theme and WordPress core updates without disrupting the live site.

I hope that helps. Let me know if any follow up question.

Best,
Victor

[Victor]

This reply is private.

[Victor]

Hi Brandon!

Thanks for reaching out to us! Let me help you with this topic.

First, please allow me to note that we are fairly limited in how much support we can give for custom development questions like that.

That said, we always like helping out and at least point users into the right direction as much possible.

The problem could be where the tribe_get_events() function is being called in. You could try placing your custom code inside your theme functions.php file and see if any difference.

Let me point you to our Extensions repository where you’ll find an extension template you can use as reference > https://github.com/moderntribe/products-extensions

Hope that helps. Let me know if any other questions.

Best,
Victor.

[Victor]

Hi Tyler!

Thanks for getting in touch with us! Let me help you with this topic.

I can see there is a console error coming showing up in your single event page.

It looks like it can be related to a theme or plugin conflict. I see you have tried the following:

• Deactivated all other plugins? Yes
• Switched to a default theme? Yes

Did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen? What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?

If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting.

We always suggest to setup a dev/staging site so you can test things out and make all plugins, theme and WordPress core updates without disrupting the live site.

How does the payments through paypal work with the new feature of direct integration. Before, I was using WooCommerce/PayPal. Can I stop using WooCommerce? Or am I missing the point of the new feature to directly integrate with PayPal.

The new Tribe Commerce functionality is built-in with Event Tickets and is just a basic option to sell tickets. The main difference is that you do not need a third party plugin like WooCommerce to sell your tickets. With Tribe Commerce you will be selling your tickets and managing your orders using your PayPal business account.

If you decide to give it a try, you can do so in your staging site and setup PayPal IPN following this guide > https://theeventscalendar.com/knowledgebase/tribe-commerce-paypal/

Hope that helps. Let me know how the tests go.

Thanks,
Victor

[Victor]

Hi @tans!

Thanks for chiming in here.

I’ve just checked the report and it seems a fix has a possible fix has already been found for this issue. It still has to undergo a series of steps before it can get into a plugin release, but it looks probable that is going to make it into the next version of Events Calendar PRO.

We’ll notify here once we ship the fix.

Best,
Victor

[Victor]

Hi Nicole!

Thanks for reaching out to us! Let me help you with this topic.

Unfortunately, there is no built-in setting to achieve this functionality.

As for the user registrations, we have an article that could be of help to achieve what you are looking for > https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/

I hope that helps. Let me know if any follow up questions.

Best,
Victor

[Victor]

Sure thing Dmitry! We’ll let you know about the fix.

Best!
Victor

[Victor]

Thanks for kind words and for understanding.

We’ll keep you posted.

[Victor]

Hi Liia!

The snippet should also work for tickets email too. The gist description was a bit confusing so I’ve just updated it to reflect this fact.

Please try it out and let me know if it works for your site.

Thanks,
Victor

[Victor]

You’re welcome Michael!

I’m happy to be of help 🙂

I’ll close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help.

Cheers,
Victor

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