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- This topic has 0 replies, 2 voices, and was last updated 8 years ago by
Varun Kapoor.
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AuthorPosts
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March 30, 2018 at 9:02 am #1492790
Varun Kapoor
ParticipantHI,
In my website i am unable to see the current events as first in the upcoming events widgets, instead of it is showing the upcoming events based on the start and end events dates. Pleasee help me on this.
April 2, 2018 at 1:26 pm #1494685Victor
MemberHi Varun!
Thanks for getting in touch with this! Let me help you with that issue.
First, could you please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ? We’ll see if there is anything strange that would indicate an error from there.
That looks like it could be a theme conflict somehow. I see you have tried the following:
- Deactivated all other plugins? Yes
- Switched to a default theme? No
Did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen? What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?
If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting.
Let us know how that goes.
Thanks,
VictorApril 2, 2018 at 6:36 pm #1494855Varun Kapoor
ParticipantThis reply is private.
April 2, 2018 at 6:39 pm #1494857Varun Kapoor
ParticipantThis reply is private.
April 3, 2018 at 4:33 am #1495089Victor
MemberHi Varun!
Thanks for sharing your system information.
I can see you are using an older version of WordPress 4.8.5. Please try updating to the latest version of WordPress and see if any difference. Also, make sure you update to the latest version of The Events Calendar 4.6.13. Remember you can always download our plugins from your downloads page > https://theeventscalendar.com/my-account/downloads/
We always suggest to setup a dev/staging site so you can test things out and make all plugins, theme and WordPress core updates without disrupting the live site.
Unfortunately, we cannot accept login credentials as we state in our terms > https://theeventscalendar.com/terms/
Were you able to switch to a default theme, like twenty seventeen, to see if any difference?
Just to confirm, could you please let me know the shortcodes you are using to display the upcoming events on your homepage?
Please let us know about that.
Thanks,
VictorApril 3, 2018 at 9:33 am #1495433Varun Kapoor
ParticipantThis reply is private.
April 4, 2018 at 6:43 am #1496244Victor
MemberThis reply is private.
April 26, 2018 at 9:35 am #1516974Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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