Customize ticket email

[salilou]

Hi
is it possible to customize the ticket email?
I would like to append some content.
Thank you for your support!

[Victor]

Hi Hannes!

Thanks for getting in touch with us!

Yes, you can customize the ticket email by using one of the methods described in our Themer’s Guide > https://theeventscalendar.com/knowledgebase/themers-guide/

I hope that helps! Let me know if you have any follow up questions 🙂

Best,
Victor

[salilou]

Thank you!
I found out to customize the ticket email with the template /src/views/tickets/email.php.
Now I would like to display the event excerpt and/or the ticket description in this email.
Is this possible with php?
In the themes guide I have not found a list of such functions. Is there one?
Thank you!

[Victor]

Hi Hannes!

Yes, that’s totally possible. You can make a template override of the email.php template file and use the following one to add the ticket description:

https://gist.github.com/vicskf/766700809bc3eb452977784d379bb2b4

Does it help? 🙂

Best,
Victor

[salilou]

Thanks Victor!
You sent me version 4.6.1, but my version is 4.7 – is that ok?

[Victor]

Great catch Hannes!

Indeed, there were a few small changes to the email template in Event Tickets 4.7.

I’ve just updated the gist to make sure it works with version 4.7.

Try it out and let me know if it works for you.

Thanks,
Victor.

[salilou]

It works – great job! Thank you 🙂

[Victor]

That’s great! Happy to be of help here. 🙂

I’ll go ahead and close this thread now, but as always, feel free to open a new topic if anything comes up and we’ll be happy to help.

Best,
Victor

[Author]

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