Home › Forums › Ticket Products › Event Tickets Plus › Event tickets / Woocommerce email subject settings not working
- This topic has 7 replies, 3 voices, and was last updated 6 years ago by Ilkka.
-
AuthorPosts
-
February 18, 2018 at 1:26 am #1456750IlkkaParticipant
Hi, Event tickets brings an email subject settings to woocommerce backend. This setting seems to be not working. It has no effect what ever you write in there.
Check the image. It will send the emails using the default setting. Not the subject specified. Do you have any ideas on this one?
ilkka
February 19, 2018 at 1:22 pm #1457991VictorKeymasterHi ilkka!
Thanks for taking your time to report this.
I have just tried the setting in my own installation and It’s not working for me either.
I can confirm this is a bug on our end so I have logged a bug report for this so it can be addressed in one of our next maintenance releases of our plugins.
I will set this thread’s status as pending fix and link it to the report. This way, we will notify you once a fix is released.
We apologise for the inconvenience and we appreciate your patience while we work on this.
Best,
VictorFebruary 20, 2018 at 3:04 am #1458423IlkkaParticipantHi,
Okay thanks. Hope you get fixed soon.
ilkka
February 20, 2018 at 5:24 am #1458504VictorKeymasterThanks for following up with this ilkka!
We will keep you posted about the fix 🙂
March 30, 2018 at 4:14 am #1492550Jaime MarchwinskiKeymasterHi There!
Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂
Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/
Please update the plugins and let us know if the fix works for your site.
Best,
JaimeMarch 30, 2018 at 9:59 am #1492983IlkkaParticipantHi, Thanks. I noticed and installed the new updates. And everything is working perfect!
ilkka
April 2, 2018 at 7:00 am #1494247VictorKeymasterHi Ilkka!
Thanks for confirming that.
I’ll go ahead and close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help.
Cheers,
Victor -
AuthorPosts
- The topic ‘Event tickets / Woocommerce email subject settings not working’ is closed to new replies.