Victor

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Viewing 15 posts - 1,441 through 1,455 (of 5,398 total)
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  • Victor
    Member

    Hi Lisa!

    Absolutely, that’s totally possible! I would suggest overriding the tpp.php template to make that happen. You can learn more about overriding calendar templates in our Themer’s Guide, but it basically boils down to this:

    • Make a copy of the tpp.php template. It is located at wp-content/plugins/event-tickets/src/views/tickets/tpp.php
    • Make a new folder in your theme called tribe-events
    • Make a new folder in that one called tickets
    • Drop your copied tpp.php file in that last folder

    Now that the template is in your theme, you can modify it to suit your needs. In this case, remove or comment out line 137, where the following code is present:

    <?php include tribe( 'tickets.commerce.paypal' )->getTemplateHierarchy( 'login-before-purchase' ); ?>

    Will this work for you? Please let me know. 🙂

    Best,
    Victor

    in reply to: Submission error #1495942
    Victor
    Member

    This reply is private.

    in reply to: Event Calendar Pro List Widget #1495231
    Victor
    Member

    Hi Alex!

    Thanks for getting in touch! Let me help you with this.

    Yes, you can hide it by pasting the following CSS styles into your theme’s styles.css file or by using the WordPress customizer (WP Admin > Appearance > Customize > Additional CSS):

    p.tribe-events-widget-link {
      display: none;
    }
    .tribe-mini-calendar-event {
      border-bottom: none;
    }
    

    Try it out and let me know if it works for your site.

    Best,
    Victor

    Victor
    Member

    Hi Lisa!

    Thanks for getting in touch with us!

    The Log in before purchasing link is just an option for the user to log in before continuing with the purchase, but is not a requirement. The Buy Now button is showing up and users are allowed to purchase tickets.

    On the other hand, if you enable the setting to require users to be logged in before purchasing tickets, it won’t show the Buy Now button and will display the Login to purchase message instead.

    I hope that helps. Let me know if any follow up questions 🙂

    Best,
    Victor

    in reply to: User-determined length of excerpt in list view #1495182
    Victor
    Member

    Hi Laura!

    Thanks for getting in touch with us! Let me help you with this topic.

    You can modify the excerpt length, but would require a snippet like the following to be placed in your theme’s functions.php file:

    function custom_excerpt_length( $length ) {
       return 30;
    }
    add_filter( 'excerpt_length', 'custom_excerpt_length', 999 );

    the image is smaller for the events we want to be smaller?

    Unfortunately, there is no built-in option to modify the image size. You can add some custom CSS to reduce the image sizes, but this will apply to all the events in the list, not just the ones you want.

    Following our Themer’s Guide > https://theeventscalendar.com/knowledgebase/themers-guide/, you can customize the look and feel of our templates, but it requires some custom coding.

    I hope that helps. Let me know if any follow up questions.

    Best,
    Victor

    in reply to: pass start date in pre get posts #1495124
    Victor
    Member

    Hi Bart!

    I’m sorry to hear that’s not working for you.

    Again, I don’t really know what you are trying to accomplish and what you mean by the code not working. Is it giving any error? Are you placing it in your theme’s functions.php file?

    If you are trying to modify the main events query, you can find the main query at wp-content/plugins/the-events-calendar/src/Tribe/Query.php

    If you let me know exactly where you are adding that code and what you are trying to accomplish with it, I’d be happy to point you in the right direction as much possible.

    You can even send us a copy of the code you are using in a text file so we can run some tests with it. Do note that you won’t be able to attach .txt files to your response, so I’d recommend compressing it in a zip file.

    Let me know about it.

    Best,
    Victor

    in reply to: Capacity issue — over selling tickets #1495104
    Victor
    Member

    Sure thing Steve! Don’t hesitate to reach out to us if anything comes up. 🙂

    in reply to: Customize ticket email #1495101
    Victor
    Member

    That’s great! Happy to be of help here. 🙂

    I’ll go ahead and close this thread now, but as always, feel free to open a new topic if anything comes up and we’ll be happy to help.

    Best,
    Victor

    Victor
    Member

    Hi Brandon!

    Thanks for clearing that out!

    You can modify that label by navigating to your WP Admin > Appearance > Menus and look for the “Events” menu item and edit the Navigation Label field to your liking.

    Here’s a screenshot as reference:

    I hope that helps. Let me know about it.

    Best,
    Victor

    in reply to: Current Month Events #1495089
    Victor
    Member

    Hi Varun!

    Thanks for sharing your system information.

    I can see you are using an older version of WordPress 4.8.5. Please try updating to the latest version of WordPress and see if any difference. Also, make sure you update to the latest version of The Events Calendar 4.6.13. Remember you can always download our plugins from your downloads page > https://theeventscalendar.com/my-account/downloads/

    We always suggest to setup a dev/staging site so you can test things out and make all plugins, theme and WordPress core updates without disrupting the live site.

    Unfortunately, we cannot accept login credentials as we state in our terms > https://theeventscalendar.com/terms/

    Were you able to switch to a default theme, like twenty seventeen, to see if any difference?

    Just to confirm, could you please let me know the shortcodes you are using to display the upcoming events on your homepage?

    Please let us know about that.

    Thanks,
    Victor

    in reply to: Divi Builder #1494808
    Victor
    Member

    Hi Brad!

    Thanks for getting in touch with us!

    I know Beaver Builder integrates pretty well with The Events Calendar. We have an interesting post about it you might want to check out, if you haven’t already done so > https://theeventscalendar.com/design-an-event-calendar-beaver-themer/

    As for Divi builder, I’m not really sure how it works, but I know many users use Divi alongside our plugins. If you decide to use Divi, then I’d recommend you check the following extension that we’ve built to address specific issues with it > https://theeventscalendar.com/extensions/elegant-themes-divi-theme-compatibility/

    I hope that helps. Let me know if any follow up questions.

    Best,
    Victor

    in reply to: reCAPTCHA for Event Tickets RSVP form #1494801
    Victor
    Member

    Hi Jerry!

    Thanks for getting in touch with us! Let me help you with this topic.

    First, please let me note that we are fairly limited in <u>how much support we can give</u> for custom development questions like that.

    That said, we always like helping out and at least point users into the right direction as much possible.

    We don’t have a guide ourselves to implement reCAPTCHA for RSVPs, however, you can customize the RSVP form by following our Themer’s Guide and copying the src > views > tickets > rsvp.php file into your theme from the Event Tickets plugin.

    Additionally, let me point you to the reCAPTCHA documentation as reference > https://developers.google.com/recaptcha/

    I hope that helps! 🙂

    Best,
    Victor

    in reply to: Multisite vs Unlimited #1494799
    Victor
    Member

    Hi Jeremy!

    Thanks for your interest in our plugins!

    A multisite license is aimed at sites using the WordPress multisite feature > https://codex.wordpress.org/Create_A_Network. You can learn more about our multisite licenses in the following article > https://theeventscalendar.com/knowledgebase/multisite-license/

    On the other hand, having an Unlimited License means you can activate the license on as many sites as you’d like, regardless of their server. As a reference, let me point you to the following article about what does each license type include > https://theeventscalendar.com/knowledgebase/what-does-buying-a-license-get-me/

    Our Importer Bundle already has a discount applied to it and at the moment we don’t have any coupons or deals for it. You will find all our current available deals for our plugins in the following page > https://theeventscalendar.com/deals-coupons-discounts/. From there, you’ll be able to subscribe to our newsletter to make sure you don’t miss our promotions in the future.

    I hope that helps. Let me know if any follow up questions.

    Best,
    Victor

    in reply to: Available tickets falls to 0 after 1 purchase #1494791
    Victor
    Member

    Hi Greg!

    Thanks for taking your time to report this.

    I can confirm this is an issue with our current versions of our plugins that results in a conflict with Easy Digital Downloads.

    We are already working on a fix for this so I will set this thread’s status to “Pending fix” and link it to the bug report. This way, we will notify you once a fix is released in one of our next maintenance releases of our plugins.

    We apologise for the inconvenience and we appreciate your patience while we work on this.

    Best,
    Victor

    in reply to: Can I Do this? Custom Fields From POD into Events #1494698
    Victor
    Member

    Hi Jonathan!

    Thanks for reaching out to us! Let me help you with each of your questions.

    1. This is not a built-in functionality of our plugins, but you could certainly achieve it with some custom coding. As a reference, let me point you to the following article > https://theeventscalendar.com/knowledgebase/linked-post-types/

    2. Yes, our Events Calendar PRO plugin includes the ability to create additional fields for your events > https://theeventscalendar.com/knowledgebase/pro-additional-fields/

    if I post an event on eventbrite as well, if a user registers there, is there a way to sync it to the master database with TEC?

    Unfortunately, this is not a built-in functionality of our plugins.

    I hope that helps. Let me know if any follow up questions. 🙂

    Best,
    Victor

Viewing 15 posts - 1,441 through 1,455 (of 5,398 total)