Knowledgebase

Check the knowledge base articles to get a jump start on your integrations, modifications, and all around user questions. If you don’t find what you’re looking for hit the forums.

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What does each license type include?

All of our products are sold with a one-year license. That means that for one year from the date of purchase, you have access to plugin downloads, new version releases, and our premium support.

You can sort of think of it as like a magazine subscription. After the year is up, you need to renew again to keep that same level of service. Don’t worry about forgetting to renew – we’ll send you reminders before your license expires so you can always keep it up-to-date.

The license ensures automatic updates on the installed plugin and forum support for the purchaser. There is only one forum account per purchasing account.

Plugin License Levels

For plugins, we have four main license levels available:

  • Personal – 1 site
  • Business – 3 sites
  • Agency – 10 sites
  • Unlimited – as many sites as you’d like

Worth noting – these titles are just descriptive, not rules. If you need a license for a single site you only need the Personal license, no matter what kind of site it is for.

License Upgrades

If you start using our plugins and realize they make your life even better than expected, you can always upgrade to a higher level license if you need to.

Multisite Licenses

For multisite installations, you’ll probably want to purchase one of our multisite licenses. You can read more about multisite licenses in this handy guide.

Event Aggregator Licenses

Licenses for our Event Aggregator service work a bit differently than our plugin licenses listed above. They include the same great access to a full year of support and updates, but are based on number of scheduled imports instead of number of sites.

Each Event Aggregator license can be used on up to 10 sites. There is no limit to the number of events you can fetch during each import, however, there is a limit on the number of imports you can run each day depending on your license level:

  • Personal – 100 scheduled imports per day
  • Community – 200 scheduled imports per day
  • Event Hub – 1000 scheduled imports per day

As this service continues to grow in popularity, we may expand the available Event Aggregator license options in the future.

More License FAQs:

For further information, please read over our Terms. If you have any questions about how things work, please don’t hesitate to send us an email or post in our Pre-Sales forum.