[Victor]

Great to know that works for you Lisa!

Thanks for following up to let me know about it. 🙂

I’ll close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help.

Cheers,
Victor

[Victor]

Hi Jamie!

Thanks for getting in touch with us!

Unfortunately, there is no built-in functionality to remove a specific category from a specific list of events. It could be achieved with some custom coding, which we are limited in the amount of support we can give as stated in > https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

As an example, you can take the snippet Brian shared in the following post > https://theeventscalendar.com/support/forums/topic/hide-category-from-main-calendar-but-not-category-calendar/#dl_post-1012460 to remove specific categories.

Another approach to this, would be to use the event visibility set to Private for those events you want to hide from the event lists.

I hope that helps. 🙂

Best,
Victor

[Victor]

Hi Britta!

Thanks for reaching out to us!

Unfortunately, we cannot create custom licenses for a specific number of installations.

However, an Event Aggregator license already includes multisite support for up to 10 sites. So, if you need support for additional sites, then you can purchase additional licenses with each license counting for 10 more sites.

The limitation in the number of imports is for every import run, regardless of the site the import is run from. So, if you have 10 sites that are running with the same 100 imports license key, and each of them have 10 imports run per day, this means it will count as 100 imports, thus reaching the import limit.

You can learn more about the import limit in the following article > https://theeventscalendar.com/knowledgebase/event-aggregators-import-limits-work/

I hope that helps! Let me know if any follow up questions.

Best,
Victor

[Victor]

Hi Alnis!

Thanks for getting in touch with us. Let me help you with this issue.

I don’t see anything strange from your attendee list or your system information that would indicate an error.

The only thing I can think of is the following: Even though the attendee information is required when selecting the number of tickets, once in the WooCommerce cart, the user can also increase the number of tickets to buy without. This results in additional tickets not having attendee information.

To prevent this situation, I found a snippet to make the cart quantity input field non-editable (readonly) only for Event Tickets Plus products. You can test it out and see if it works for your site.

https://gist.github.com/cliffordp/66bf05df61ee269c60ff20d6f39e2cab

I do recommend to setup a dev/staging site so you can test this without disrupting the live site.

I hope that helps. Let me know how it goes.

Best,
Victor

[Victor]

Hi Pau!

Thanks for getting in touch with us! Let me try to help you with this topic.

We’ve found the following article that might be of help if you are trying new options > http://slidervilla.com/blog/2016/09/create-carousel-events-calendar-wordpress-plugin-data/

I’m not really familiar with the Meta Slider plugin. If it works with an older version, it might as well work with its current version, but I’d suggest you get in touch with the plugin authors and ask them if their latest version works alongside our plugins.

I hope that helps. Let me know if any follow up questions 🙂

Best,
Victor

[Victor]

Hi Jessica!

Thanks for reaching out to us!

Events Calendar PRO does not handle that functionality by itself. However, you might want to check out Community Events plugin that allows community submitted events via a frontend submission form > https://theeventscalendar.com/product/wordpress-community-events/

I’m not really sure how Ultimate Member plugin works, but we do have a few articles that might be of help to achieve the functionality you are looking for:

• https://theeventscalendar.com/knowledgebase/making-members-calendar/
• https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/

I hope that helps. Let me know if any follow up questions. 🙂

Best,
Victor

[Victor]

Hi Lisa!

Thanks for reaching out to us!

Let me help you with each of your questions:

Is it a 1x synch at the time of event import?

Eventbrite Tickets allows you to import your Eventbrite events into your WordPress site. By setting up your Eventbrite API it will allow you to quickly create events on your WordPress site and associate them with tickets over on eventbrite.com

Will saving the event (at any point in the process) import over next information (seat changes, event description).

When you create an event in your WP site, you will have the option to register the event in Eventbrite. You will find more information on how this works in the following article >  https://theeventscalendar.com/knowledgebase/creating-tickets-and-publishing-to-eventbrite/

Can a synch be managed at a different plug-in level? Aggregator?

Unfortunately, Event Aggregator does not allow imports from Eventbrite.

I hope that helps. Let me know if any follow up questions.

Best,
Victor

[Victor]

Hi Stephan!

Thanks for reaching out to us!

Let me share with you the following article that explains how the QR codes work in Event Tickets Plus > https://theeventscalendar.com/knowledgebase/using-qr-codes-event-tickets-plus/

Unfortunately, there is no offline option to check-in the attendees, as it works by communicating directly with your site.

We are currently working on our own QR code app which will allow you to scan and checking directly to your site without the need of a third party application. We’ll surely post this in our blog once it’s released.

I hope that helps. Let me know if any follow up questions.

Best,
Victor

[Victor]

Hi Steven!

Thanks for getting in touch with us! I’d be happy to help you with this topic.

When selling tickets with WooCommerce you have to make sure you have enabled stock management in the WooCommerce settings.

You can verify this by navigating to your WP Admin > WooCommerce > Settings > Products tab > Inventory and make sure the Manage stock option is checked.

Does it help? Let me know about it.

Thanks,
Victor

[Victor]

Hi Liia!

That’s awesome! Thanks for sharing the code so other users can make use of it.

I can surely see the use of having that email notification as a built-in functionality, so I’d suggest you post that as a new idea in our User Voice > https://tribe.uservoice.com/forums/195723-feature-ideas so others wanting the same can vote for it.

Is there anything else I can help you with? Let me know 🙂

Best,
Victor

[Victor]

Hi Lisa,

I’m not sure how you are commenting out line 137, but just to confirm, it should be done like the following:

<?php //include tribe( 'tickets.commerce.paypal' )->getTemplateHierarchy( 'login-before-purchase' ); ?>

Once the template is inside the right directory (/wp-content/themes/avada/tribe-events/tickets/tpp.php) it should work correctly.

Let me know how it goes.

Best,
Victor

[Victor]

This reply is private.

[Victor]

This reply is private.

[Victor]

Hi Mike!

Thanks for testing that out!

It seems the problem is within the Divi theme. Could you please try using our Default Events Template by going to WP Admin > Events > Settings > Display tab? Does it make any difference?

If no difference, then I’d recommend you get in touch with the theme authors to let them know about this and see if they can offer some insight on the problem.

Let us know how it goes.

Thanks,
Victor

[Victor]

Hey Alex!

Try adding the !important statement to the border-bottom style. The code should look like the following:

p.tribe-events-widget-link {
  display: none;
}
.tribe-mini-calendar-event {
  border-bottom: none !important;
}

That should override the default styles. Does it work?

Best,
Victor

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