Ticket Capacity Not Displaying

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  • This topic has 4 replies, 2 voices, and was last updated 8 years ago by Steven.
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  • April 3, 2018 at 3:43 pm #1495890
    Steven
    Participant

    I have created an event with tickets with shared capacity yet the tickets still show as unlimited both in the back-end and front-end. Please see images.

    We are using 4.7.1 of Event Tickets Plus with WooCommerce.

    How do I get this to show the correct limited ticket amounts?

    Thanks!

    April 5, 2018 at 7:05 am #1497379
    Victor
    Member

    Hi Steven!

    Thanks for getting in touch with us! I’d be happy to help you with this topic.

    When selling tickets with WooCommerce you have to make sure you have enabled stock management in the WooCommerce settings.

    You can verify this by navigating to your WP Admin > WooCommerce > Settings > Products tab > Inventory and make sure the Manage stock option is checked.

    Does it help? Let me know about it.

    Thanks,
    Victor

    April 5, 2018 at 8:10 am #1497432
    Steven
    Participant

    That’s got it…thanks so much!

    April 5, 2018 at 4:53 pm #1498148
    Victor
    Member

    You are welcome Steven! Thanks for letting us know about it.

    Feel free to open a new topic if anything comes up and we’ll be happy to help.

    Cheers,
    Victor

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