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Hi Dan!
I just wanted to let you know that we found the root cause of the problem and it wasn’t a bug related issue. Sorry for the confusion.
There were changes in some of the translated functions in The Events Calendar plugin update to 4.4.3. This created new / different strings to translate than previous version of the plugin, so that’s why you are getting no translation for those strings until they are translated in the new .po / .mo files.
There is a great article on Translating The Events Calendar here > https://theeventscalendar.com/knowledgebase/translating-the-events-calendar/
You can follow the current state of the Romanian translation here > https://translate.wordpress.org/projects/wp-plugins/the-events-calendar/stable/ro/default
I can see there are no translations yet for the “<span class=”notranslate”>%1$s</span> for <span class=”notranslate”>%2$s” strings so I encourage you to go ahead and participate in the translation so that everyone using Romanian as a language could benefit from it.</span>
Please let me know how that works for you and if you have any other questions.
Thanks!
Victor
Hi!
I am really sorry about that. I imagine how frustrating that might be. I will try to help you get to the root cause of the problem, so I will need more information from you.
I don’t seem to be getting all the system information from your site. Could you please copy and paste that information in a reply and make it private?
It an odessy to edit any post
Is it too slow to load when editing an event or is it in every wp-admin page? In which pages are you experiencing the slowest performance?
I’ve had a look at your site and it seems that it has a lot of events and posts. Could you tell me how many posts and events are there?
Also, could you tell me more about your hosting server? Is it a shared server?
Please let me know about this and any other observation you may find relevant to the issue.
Thanks!
Victor
Hi Shen!
Thanks for reaching out to us! 🙂
Yes! Using Event Tickets or Event Tickets Plus you can activate the option to requiere users to log in before they RSVP (or buy tickets).
That is all done under the events settings panel. You can see an overview of all the settings for Event Tickets and Event Tickets Plus here > https://theeventscalendar.com/knowledgebase/configuring-event-tickets/
If there is any other question please let me know and I’ll be happy to help.
Best!
Victor
Ciao Francesco!
Thanks for reaching out to us! 🙂
I am really sorry you are having this issue. Could you please share with us your system info by following this guide > <u>https://theeventscalendar.com/knowledgebase/sharing-sys-info/</u>
Have you tried with a different csv file and see if it works?
Also, could you please update The Events Calendar and Events Calendar PRO version to the latest which is 4.4.4? After this, do you still experience the same problem?
Let me know how this goes and if you have any questions.
Best!
Victor
Hi Dan!
Thanks for reaching out to us! 🙂
I don’t think you are doing anything wrong here. That is a default behaviour from WooCommerce and Event tickets pulls that information from there.
It may not make much sense not increasing the stock when an order has been cancelled when selling tickets. But if you are selling products that you ship to customers, the reason to cancel an order could be it never arrived or it was broken, so that would diminish the stock.
Does it make sense to you know? Let me know if you have any other questions.
Best!
Victor
Hi Dan!
Thanks for reaching out to us!
I am really sorry you are experiencing this issue.
Unfortunately, it is a known bug and the team will work for a fix in a future release. It seems to be happening with some translation strings and not all of them.
How to manually translate these words, where can we find them?
I have tried doing a template override and it does not work for me. You could try that yourself and see if it works for you. There is a good article on How to Override Plugin Language Files.
The only workaround I’ve found so far is going back to 4.4.2. If you choose to go with this option I recommend you do a full backup of your site before. Here is an article about Downgrading a plugin to a past version
I am going to set this thread as “Pending fix” so we can let you know as soon as a bugfix for this issue is released.
If we find another workaround for this we will let you know as well.
Don’t hesitate to ask any other questions.
Best!
Victor.
Hi Math! 🙂
It seems that you tried asking us something related to “Edit In woocommerce” and somehow didn’t get through.
Could you please send us your enquiry again so we can help you out?
Thanks!
Victor
Hi Judy!
Thanks for reaching out to us! 🙂
While our “Terms of Service” doesn’t allow us to do customizations, I can sneak a small one just to point you in the right direction and see if that helps.
You may want to try these styles in tribe-events/tribe-events.css and see if it does the trick for you:
//For the Map width
.single-tribe_events .secondary .tribe-events-venue-map {
width: 100%;
}
//For the ticket box
.ticket-box__header {
height: 60px;
}
I hope that gets you in the right direction. Let me know if you have any other questions.
Best!
Victor
Hi Elizabeth!
Thanks for reaching out to us! 🙂 I am happy to help.
The Community Events add form does not have a sidebar in it. I assume you are trying to insert that code snippet to the theme template where the “Community Events add form” is displayed.
First, you will need to find out what Events Template you are using by heading to Events → Settings → Display in your site’s wp-admin, and looking for the Events Template option. If you have selected the Default Events Template, the plugin will use the /wp-content/plugins/the-events-calendar/src/views/default-template.php template file for the display.
All of the other Events Template options depend on the theme you are using. It may be page.php, full-width.php, or other templates your theme may have available.
In any case, you could do a template override and put that code snippet. We have a great article on how to do that here > https://theeventscalendar.com/knowledgebase/themers-guide/
Another option, would be to use an action hook like the one you have in /wp-content/plugins/the-events-calendar-community-events/src/views/edit-event.php and add a code like the following in your theme’s functions.php file:
function insert_adrotate_group () {
echo echo adrotate_group(1);;
}
add_action('tribe_events_community_form_after_template', 'insert_adrotate_group');
I hope that helps! Let me know if you have other questions.
Best!
Victor
Hi Patti!
I just wanted to check in to let you know that we’ve been busy lately and haven’t had the time to come up with a solution yet.
I know you are looking forward to making this happen, so please do hang in there.
Thanks!
Victor
Hi There!
Thanks for coming back to us!
I am really sorry you are experiencing performance issues. I know for myself they can be really hard to tackle.
When did the performance problem start? Was it after a plugin update? or a WordPress update? Could it be related to an increase in traffic to your site?
Could you please share with us your system info by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/
We have a great article that will get you started on Performance Considerations you should know about. I know you have implemented a caching system, but I suggest you also check these articles on Caching: What, when and how and Caching month view HTML in transients.
Finally, there is a good article George put up here that groups a set of developer plugins. It’s a bit more technical than the others but will definitely be of help if you are into development.
I hope that helps! Let me know what you can find and if you have any other questions.
Best!
Victor
