Bug in import CSV – Import Origin remains blank!

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  • This topic has 3 replies, 4 voices, and was last updated 9 years ago by Giulia.
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  • Author
    Posts
  • #1250410
    Giulia
    Participant

    WP 4.7.3 and Events Calendar PRO plugin 4.4.3

    After the recent plugin upgrade, it is impossible to complete the import of a csv file.

    The problem is that the first value to select (the import origin) remains blank after selection, so you can continue the process but after clicking the preview button, the system fails.

    #1251503
    Victor
    Member

    Ciao Francesco!

    Thanks for reaching out to us! 🙂

    I am really sorry you are having this issue. Could you please share with us your system info by following this guide > <u>https://theeventscalendar.com/knowledgebase/sharing-sys-info/</u&gt;

    Have you tried with a different csv file and see if it works?

    Also, could you please update The Events Calendar and Events Calendar PRO version to the latest which is 4.4.4? After this, do you still experience the same problem?

    Let me know how this goes and if you have any questions.

    Best!

    Victor

    #1262066
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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