Victor

Forum Replies Created

Viewing 15 posts - 5,221 through 5,235 (of 5,398 total)
  • Author
    Posts
  • in reply to: Events Tickets Plus Clash with Yoast SEO in wp admin #1258031
    Victor
    Member

    Hey Mark! I’m glad I could be of help. 🙂

    As you marked this as Resolved I’m going to close this thread.

    As always, feel free to open a new topic if any other question.

    Good luck with your project!

    Victor

    in reply to: Saved Events (Drafts) Not updating when published #1258028
    Victor
    Member

    Hi Erin!

    Thanks for reaching out to us! I’m really sorry you are having this issue.

    Unfortunately, we don’t provide support for customizations as stated here > https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

    I am sorry I can’t be of much help here, but there is really not much we can do for a customization with a plugin we didn’t build.

    From what I see you are trying to accomplish, you might want to check our Community Events plugins.

    Please feel free to ask any other questions.

    Best!

    Victor

    in reply to: How to translate Ticket Page #1257971
    Victor
    Member

    Hi Blazej!

    Thanks for reaching out to us! 🙂

    To translate the “My Tickets” page to Polish, you should find and use the event-tickets-plus-pl_PL file. You can find this file in yoursite/wp-content/plugins/event-tickets-plus/lang/event-tickets-plus-pl_PL or you can download it from here > http://translations.theeventscalendar.com/projects/event-tickets-plus/pl/default

    If you need to know the exact strings you want to translate in that page, then you could see the orders-tickets.php template file located at yoursite/wp-content/plugins/event-tickets-plus/src/views/tickets-plus/orders-tickets.php

    For example, in line 29 you’ll see this string to translate >

    esc_html__( 'My Tickets for This %s', 'event-tickets-plus' )

    You’ll be able to translate that string in event-tickets-plus-pl_PL line 205

    There is a great article on Translating the Premium plugins here > https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

    I hope that helps. Let me know if any other questions and I’ll be happy to help.

    Best!

    Victor

    in reply to: Events Tickets Plus Clash with Yoast SEO in wp admin #1257948
    Victor
    Member

    Hi Mark!

    Thanks for reaching out to us! 🙂

    The issue you are having is because the Yoast SEO plugin inserts a few extra columns in the events list, so it leaves little room for all the information to display properly. It is not exactly a bug but more of a default behaviour from that plugin.

    Fortunately, there is a rather easy thing you can do here. On the top of the page you will find the Screen Options tab where you can choose which columns to show in your lists. See here > https://cloudup.com/cPCHTbTOWmm

    I hope that works for you. Let me know if any other questions.

    Best!

    Victor

    in reply to: Get QR Code other than email? #1257937
    Victor
    Member

    Hi Matthew!

    Thanks for reaching out to us and for using our plugins! 🙂

    Yes, there is a way to resend the ticket email to the customer by following this steps:

    • In the WordPress admin go to the Attendees list for the event.
    • Find your attendee in the list and click the View order button for that one.
    • Once in the Woocommerce order panel, under Order Actions you should be able to select Resend order email > Tickets
    • Then hit the apply button. See here > https://cloudup.com/cbxXTLrET3o

    I hope that helps. Let me know if there is any other question and I’ll be happy to help.

    Best!

    Victor

    in reply to: Month view, show only first day of multi day event #1257813
    Victor
    Member

    Hey Patti!

    I’m sorry I took so long to reply. We’ve been really busy and could not go through this until now. So I really appreciate your patience here.

    With the awesome help from Barry, here is a snippet of code you can put in your functions.php file:

    https://gist.github.com/vicskf/5854eb1f88b8886c39743ca250a4ba99

    That will only show the first day of the event and remove the rest of the days. It may not be exactly what you want to accomplish, but will point you in the right direction.

    I hope that helps and let me know if any other questions.

    Good luck with your project!

    Victor

    in reply to: Shortcode and Page Refresh #1257682
    Victor
    Member

    Hi Mark!

    Thanks for clearing that out. I can see the behaviour now.

    Unfortunately, that is a known issue and the team is already aware of it. I have set the status of this thread to “Pending fix” and linked it to the bug report so we will let you know as soon as a bug fix is released.

    As a sidenote, that behaviour will only happen when using the [tribe_events] shortcode. Not with the main calendar.

    I apologize for this issue and appreciate your understanding and patience.

    Let me know if there is any other questions.

    Best!

    Victor

    in reply to: Attendee data not stored when using woocommerce #1257657
    Victor
    Member

    Hey Kristy!

    You should be able to select and download Event Tickets Plus to 4.4.1 now.

    Let me know if it doesn’t. I’ll be alert to your reply.

    Victor

    Victor
    Member

    That’s great David! I’m glad I could be of help there.

    I’ll go ahead and close this thread as it seems you are all set.

    Please feel free to open a new topic if you have any other questions.

    Good luck with your project!

    Victor

    in reply to: Our web laguiago.com doesn’t work #1257443
    Victor
    Member

    This reply is private.

    in reply to: shortcode doesnt work #1257292
    Victor
    Member

    You are very welcome Marcel! I’m glad to be of help.

    I’ll go ahead and close this thread now, but feel free to open a new topic if you have other questions and we’ll be happy to help.

    Best of luck with your project!

    Victor

    in reply to: Filter Bar with ECP Shortcode #1257289
    Victor
    Member

    Hey Maria!

    Thanks for coming back!

    There is no easy way to achieve that. We have already gone through that option with the team and posted an approach to it here > https://theeventscalendar.com/support/forums/topic/filter-bar-in-custom-template/#post-1255130

    I hope that gives you an idea of what you need to accomplish if you decide to go for it.

    Let me know if you have any other questions about it.

    Good luck!

    Victor

    Victor
    Member

    Hi David!

    Thanks for reaching out to us! 🙂

    I checked the links your provided and it seems to be that your theme is applying some styles that set display:none to the footer navigation links. I took a screenshot for you to see the element and css code I disabled to make the links to show. See here > https://cloudup.com/cXJ_GSVwFdN

    Is that what you were looking for?

    Let me know if any other questions.

    Best!

    Victor

    in reply to: shortcode doesnt work #1257257
    Victor
    Member

    Hey Marcel!

    I am sorry I misunderstood your request.

    Unfortunately, there is no default way to limit the shortcode to only show events in March. Actually, the date attribute in the shorcode means “to show events starting 2017-03”.

    However, this is something we are definitely taking into account in our list of upcoming features. I encourage to vote for it here > https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/17229266-add-limit-x-option-to-tribe-events-shortcode

    Eric here > https://theeventscalendar.com/support/forums/reply/1217300/
    shared a snippet of code that would help you achieve that. As he also notes, it is a bit of a hack but it should work on most servers.

    I hope that helps and let me know if any other questions.

    Good luck!

    Victor

    in reply to: Shortcode and Page Refresh #1257221
    Victor
    Member

    Hi Mark!

    Thanks for coming back to us! 🙂

    I tried the link you sent and I don’t see the redirect you mention. I even tried it with Chrome and Firefox. Did you manage to fix your issue?

    Please let us know about it so we can further assist you in case needed.

    Best!

    Victor

Viewing 15 posts - 5,221 through 5,235 (of 5,398 total)