[Victor]

Hi Ben!

Thanks for coming back to us! 🙂

To avoid the scrollbar you could try adding the following CSS styles to your theme’s stylesheet:

.tribe-events-filter-group {
max-height: 340px !important;
}
.tribe-events-filter-group ul {
max-height: 336px !important;
}

You can find out more about customizing the styles here > https://theeventscalendar.com/knowledgebase/themers-guide/#customizing-styles

I hope that helps. Let me know if you have other questions.

Best!

Victor

[Victor]

Hey Oyvind!

I’m glad you could solve the issue! Thanks for letting me know.

It seems you did a good job in testing for conflicts.

I’ll go ahead and close this thread now, but please feel free to open a new one if you have other questions and we’ll be happy to help.

Good luck with your project!

Victor

[Victor]

Hey Marcel!

Sure! Here is the code > [tribe_events view="list" date="2017-03"]

You can also use single quotes like this > [tribe_events view='list' date='2017-03']

Please try it and let me know if it works for you.

Best!

Victor

[Victor]

Hi Giovanni!

I tried your code myself and it works fine for me. Where are you pasting the single-event.php file? Make sure it is in a path like this > /wp-content/themes/[your-theme]/tribe-events/single-event.php

You don’t need to override the default-templates.php file for the above to work. But in case you also need to modify that template it you should also be in the same path like this > /wp-content/themes/[your-theme]/tribe-events/default-template.php

The changes you try to make are only to modify the frontend. There is no default way to override the admin templates.

Please let me know if that works for you and if you have other questions.

Best!

Victor

[Victor]

Hi Robert!

Thanks for coming back to us! 🙂

As you might already know, this is not a built in functionality, so you will need to tackle this one by doing some sort of customization.

I did come across this feature idea in our user voice > https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/5368470-ticket-bundles-multiple-event-passes It may not be exactly what you are looking for, but it surely is an interesting approach to solving your problem so I encourage you to vote for it.

Another thing worth checking out is the Force Sells extension for Woocommerce. I don’t think it will apply to many scenarios, but in your case you could “Sync Force Sells” between the two tickets, so when adding the bonus day it will force the addition of the main ticket to the cart.

I hope that helps you out. If you have other questions let me know.

Best!

Victor

[Victor]

Hi Tatsunori!

Thanks for reaching out to us! I am happy to help 🙂

If you want to know where to translate each translatable string, you should first locate the template file where the string is located. Let’s go for the “Add to cart” example:

That is a template from the Event Tickets Plus plugin. In this case, you can find the string in /wp-content/plugins/event-tickets-plus/src/views/wootickets/tickets.php in line 144.

esc_html_e( 'Add to cart', 'event-tickets-plus' );

All translation strings have a text domain that tells WordPress where to look for the translated string. In this case it’s event-tickets-plus, that means you can find the translation for that string in the Event Tickets Plus lang folder. There you will be able to locate the translation file for you own language. Example: event-ticket-plus-es_ES.po file for Spanish

You can always find the translation files for all of our plugins in here > http://translations.theeventscalendar.com/projects

Also, here is a great article on translating the premium plugins > https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

I hope that helps. Let me know if any other questions.

Best!

Victor

[Victor]

Thanks for reaching out to us! I am really sorry your are having this issue!

Unfortunately, this is a known issue and the team is already working to fix it as soon as they can.

The only workaround at the moment is to downgrade Event Tickets Plus to 4.4.1. Here’s a guide on how to accomplish this > https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

I will change this thread status to “Pending fix” and link it to the bug report so we will let you know as soon as a bug fix is released.

Best!

Victor

[Victor]

Hi Brian!

Thanks for reaching out to us! 🙂

Yes, there is a way to default the ticket to “1”. You need to make a template customization to do that by following these steps:

• Go to your plugins folder and copy the contents of the file tickets.php located at yoursite/wp-content/plugins/event-tickets-plus/src/views/wootickets/tickets.php
• Create a folder in your active theme called tribe-events and inside it create another folder called wootickets
• Create a file called tickets.php and paste the contents from the first step in it. The path should be like this: [your-theme]/tribe-events/wootickets/tickets.php

You are now ready to modify the contents of that template to suit your needs. In your case, you should modify line 89 and set the input-value to “1” like this > 'input_value' => 1,

There is a great article on Customizing Templates Files here > https://theeventscalendar.com/knowledgebase/themers-guide/

I hope that helps. Let me know how that goes.

Best!

Victor

[Victor]

Perfect Stephanie!

As you marked this thread as “Resolved” I’ll go ahead and close it. But please feel free to open a new topic if any other question and we’ll be happy to help.

Good luck!

Victor

[Victor]

Hi Juan!

Thanks for reaching out to us! I am really sorry your are having this issue!

Unfortunately, this is a known issue and the team is already working to fix it as soon as they can.

As you said, the info is saving if the user edits the fields through his tickets page.

The only workaround at the moment is to downgrade Event Tickets Plus to 4.4.1. Here’s a guide on how to accomplish this > https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

I will change this thread status to “Pending fix” and link it to the bug report so we will let you know as soon as a bug fix is released.

Best!

Victor

[Victor]

Hi Kristy!

Thanks for reaching out to us! I am really sorry your are having this issue!

Unfortunately, this is a known issue and the team is already working to fix it as soon as they can.

The only workaround at the moment is to downgrade Event Tickets Plus to 4.4.1. Here’s a guide on how to accomplish this > https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

I will change this thread status to “Pending fix” and link it to the bug report so we will let you know as soon as a bug fix is released.

Best!

Victor

[Victor]

Hi Oyvind!

Thanks for reaching out to us! I’m really sorry you are having this issue.

By taking a closer look at your site I’ve found that some inline Javascript is being processed as HTML. Here is a screenshot of what I see when viewing the source code of that page > https://cloudup.com/cxwq0mU77wJ

That is likely to be a theme or plugin conflict of some sort. I you haven’t already, could you please go through the Testing for Conflicts guide and let me know if any changes happen in the process?

Also, when you come back, please make sure you share your latest system information with us.

Thanks!

Victor

[Victor]

Hola Carlos!

It’s great to hear you could solve your problem.

One comment though, putting the file into Mysite/wp-content/plugins/the-events-calendar won’t really do anything. Actually, you wouldn’t want to add / modify any files inside the plugins directory yourself, because those files will be overwritten when you perform a plugin update.

So, that is why this directory exists Mysite/wp-content/languages/plugins/ , the translation files in there override the ones inside the plugins.

I’m still leaving this thread as “Pending fix”, so we’ll let you know when the bug gets fixed.

Good luck with your project!

Victor

[Victor]

Hey Ayan!

Thanks for letting me know that.

Of course! Let me know how that goes and if you have other questions.

Good luck!

Victor

[Victor]

Hi Stephanie!

Thanks for the links you provided.

I can see that in this event – http://www.lespotmultiburo.com/evenement/conference-test-daffichage-sur-les-importations-de-contenus/ – you don’t have this image > https://cloudup.com/cGhlJ8M08bo

Is that image the one you are trying to import using the “Import Eventbrite Events” plugin? If so, you should reach out to the plugin author and ask them if they know why it is not importing that image inside the content.

I’m sorry I can’t be of much help here, but I don’t how how that plugin works and there’s not much we can do for a plugin we didn’t build.

Feel free to ask any other question you may have and I will try to help

Best!

Victor

[Author]

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