Victor

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Viewing 15 posts - 3,841 through 3,855 (of 5,398 total)
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  • Victor
    Member

    Hi Brian!

    Thanks for reaching out to us! 🙂 I’d be happy to help.

    First, let me note that we are limited in how much support we can give for custom development questions like that. That said, we always like helping out and at least point users into the right direction as much possible.

    We also have a list of customizers that we’d happily recommend for this.

    We have a couple of articles that will get you started on restricting access to the calendar content:

    I hope that helps! Let me know if you have other questions.

    Best,
    Victor

    in reply to: Customise Ticket Email #1334936
    Victor
    Member

    Hi Hassan!

    Thanks for reaching out to us! 🙂

    Let me help you with those topics.

    1. You can add your logo to the ticket email by customizing the email.php template file. We have a great article that explains how to do that here > https://theeventscalendar.com/knowledgebase/themers-guide/

    2. Unfortunately, there is no direct way of doing this as CSS styles are sometimes stripped out by certain email application and webmail providers, such as Gmail, so there isn’t any guaranteed way to force custom styles to render across all platforms. We do have an extension that will allow your users to download the ticket as a PDF, making it easier to print. See it here > https://theeventscalendar.com/extensions/view-print-download-pdf-tickets/

    I hope that helps! Is there anything else I can help you with? Let me know.

    Best,
    Victor

    in reply to: Que no aparezcan los billetes agotados #1334926
    Victor
    Member

    Hola Antonio!

    Genial que te sirva de ejemplo el código!

    No me queda muy en claro si necesitas agregar algo más al código. ¿Podrías explicarme un poco más como quieres agregar la categoría al código?

    Gracias,
    Victor

    in reply to: Funcionamiento incorrecto en ocasiones #1334916
    Victor
    Member

    Hola Antonio!

    Es bueno saber que ahora no tienes problemas con la extensión instalada. Gracias por avisarnos.

    Tal como dices, por el momento no tenemos actualizaciones automáticas para estas extensiones. Una buena opción es revisar de vez en cuando (tal vez cuando realizas actualizaciones del resto de los plugins) si hay alguna actualización para las extensiones que tengas instaladas.

    De todas maneras, no se esperan hacer demasiadas actualizaciones sobre las extensiones, ya que su funcionalidad y mantenimiento son mínimos comparado con los de un plugin.

    Voy a cerrar esta conversación ya que el problema está resuelto, pero no dudes en abrir otra si surge alguna pregunta.

    Saludos!
    Victor

    in reply to: Customize ticket email – Meta and QR table #1334909
    Victor
    Member

    Hola David! 🙂

    Gracias por aclarar esto.

    Si solo quieres modificar el CSS, no es necesario modificar lo que imprimen esas funciones, sino que puedes agregar el CSS pegándolo en style.css de tu tema, o utilizando el WordPress customizer yendo a Appearance > Customizer > Additional CSS.

    Si en cambio, quieres modificar su HTML, entonces debes saber que la meta data y el código QR se agregan a email.php a través del action “tribe_tickets_ticket_email_ticket_bottom”. Para poder modificar el html de estos, deberías recrear las funciones que encuentras en QR.php y Render.php y agregar este nuevo código en functions.php o creando un plugin propio para esto. Lo cual es de mayor complejidad.

    Espero que esto ayude! Si tienes otra pregunta no dudes en hacerla.

    Saludos,
    Victor

    in reply to: Unable to import google calendar #1334894
    Victor
    Member

    Hi Mario!

    Thanks for testing that out!

    Could you please update to the latest version of our plugin (The Events Calendar version 4.5.9) and see if it works? This last version includes fixes and improvements to the Event Aggregator system that might be the solution to your issue.

    Please let us know how that goes for you.

    Thanks,
    Victor

    in reply to: Traduzione in italiano – Italian traslation #1334887
    Victor
    Member

    Hey there!

    Thanks for sharing that so others can benefit from it.

    It’s not working if you put the files (renamed or not) in Victor’s suggestested path (wp-content/languages/plugins/) and go to wp-admin > Dashboard > Updates and click update translations.

    If you put the files in the above directory, you don’t need to click “update translations” as they will be overwritten. The translation files you place in that directory will always override the ones inside the plugin’s directories.

    As you marked this resolved I’ll go ahead and close it. Thanks for getting in touch with us! 🙂

    Best,
    Victor

    Victor
    Member

    Hello Stacey!

    Thanks for reaching out to us.

    I’m sorry you are experiencing that issue.

    This seems to be specific to your theme, as I could not see it with my own local installation using Safari. To confirm this, could you please switch to a default theme (like twentyseventeen) and see if you still see it happening?

    Let us know about it.

    Thanks,
    Victor

    in reply to: Multiple events importing #1334310
    Victor
    Member

    Hi Ty!

    Just wanted to share with you that a new maintenance release (for the Week of 7 August 2017) is out, along with some Event Aggregator server improvements and fixes that solves this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-7-august-2017/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    Victor
    Member

    Hi Jason!

    Just wanted to share with you that a new maintenance release (for the Week of 7 August 2017) is out, along with some Event Aggregator server improvements and fixes that solves this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-7-august-2017/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Import from Google calendar stopped on July 27th #1334307
    Victor
    Member

    Hi Jacqueline!

    Just wanted to share with you that a new maintenance release (for the Week of 7 August 2017) is out, along with some Event Aggregator server improvements and fixes that solves this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-7-august-2017/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Google Calendar creating multiple event #1334306
    Victor
    Member

    Hello Mitchell!

    Just wanted to share with you that a new maintenance release (for the Week of 7 August 2017) is out, along with some Event Aggregator server improvements and fixes that solves this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-7-august-2017/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Duplicate events #1334305
    Victor
    Member

    Hello Ryan!

    Just wanted to share with you that a new maintenance release (for the Week of 7 August 2017) is out, along with some Event Aggregator server improvements and fixes that solves this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-7-august-2017/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    Victor
    Member

    Hello There!

    Just wanted to share with you that a new maintenance release (for the Week of 7 August 2017) is out, along with some Event Aggregator server improvements and fixes that solves this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-7-august-2017/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    in reply to: Duplicate events from Google Calenar #1334303
    Victor
    Member

    Hello Corry!

    Just wanted to share with you that a new maintenance release (for the Week of 7 August 2017) is out, along with some Event Aggregator server improvements and fixes that solves this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-7-august-2017/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

Viewing 15 posts - 3,841 through 3,855 (of 5,398 total)