[Victor]

Hi!

I’m sorry to hear that is still an issue.

Our plugins are compatible with latests versions of WooCommerce, so I’d recommend you update to the latest version and see if the issue is fixed.

We always suggest to setup a dev/staging site so you can test things out and make all plugins, theme and WordPress core updates without disrupting the live site.

Also, when updating WooCommerce, it may the case that it won’t solve the issue for pre-existing tickets, so I’d recommend you perform some tests with a new event/tickets to see if it works as expected.

In the meantime, for your live site, you could try editing the ticket product in WooCommerce and manually set the stock to zero.

Let us know how it goes.

Thanks,
Victor

[Victor]

Hi There,

I’ve just tried the snippet and works fine on my end using the tribe_events shortcode.

I think that could be an old issue from a previous version of Events Calendar PRO. Please make sure you are using the latest versions of our plugins. Remember you can always download our plugins from your downloads page > https://theeventscalendar.com/my-account/downloads/

Let me know how it goes.

Thanks,
Victor

[Victor]

Hola José!

Gracias por tu interés en nuestros plugins.

Tal como Andras explicaba, Event Tickets permite crear RSVPs a tus eventos para que los usuarios confirmen su asistencia. Luego podrás acceder a la lista de asistentes desde el backend de WordPress y también exportar un archivo CSV de la misma. Puedes saber más sobre esto en el siguiente artículo https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/

No existe una funcionalidad para que los asistentes sean asignados por una persona de RRPP. Sin embargo, con Event Tickets Plus puedes colectar información adicional para cada asistente (https://theeventscalendar.com/knowledgebase/collecting-attendee-information/). De esta manera, podrías crear un campo selector para que cada asistente seleccione una persona de RRPP al registrarse para un evento y luego descargar el CSV de la lista de asistentes y ordenarla por persona de RRPP.

Espero que ayude. No dudes en preguntar si tienes otra pregunta 🙂

Saludos!
Victor

[Victor]

Hi!

Thanks for sharing the link.

First, please let me note that we are fairly limited in how much support we can give for custom development questions like that.

That said, we always like helping out and at least point users into the right direction as much possible.

1. How do I show thumbnails in the list widget?

You should be able to accomplish that using the snippet provided in the following article > https://theeventscalendar.com/knowledgebase/add-thumbnails-to-upcoming-events-list-widget/

Additionally, let me share with you the following article about best practices when implementing custom code snippets > https://theeventscalendar.com/knowledgebase/implementing-custom-code-snippets/

2. How do I get the thumbnails to be rectangular instead of square?

Thumbnails are always square by default in WordPress. You should be able to fetch a different size of pre-set image by modifying the following line in the snippet mentioned above:

echo tribe_event_featured_image( $post->ID, 'thumbnail' );

and change ‘thumbnail’ for any other size your site has pre-defined, like ‘medium’ or ‘large’ (https://codex.wordpress.org/Post_Thumbnails#Thumbnail_Sizes)

3. How do I get the list to show the events horizontally?

You should be able to achieve this with some CSS and/or by customizing the event list widget templates, following our Themer’s Guide > https://theeventscalendar.com/knowledgebase/themers-guide/.

Sallie’s tutorial seems like a good approach to accomplish that, but you should make sure that CSS styles do work for your specific site and theme, and it may vary depending on where you are placing the widget in.

I hope that helps.

Best,
Victor

[Victor]

This reply is private.

[Victor]

Hi Barbara,

Thanks for sending over those screenshots.

Those errors you see in the Google console are likely from the past failed requests due to not having the Geocoding API enabled. I have just tested your Map view in your site and seems to be working fine now. Could you please verify this on your end and see if it works for you?

Let us know.

Thanks,
Victor

[Victor]

Hello Ryan,

I just wanted to let you know that we have reviewed the bug report for the conflict you report here and we were not able to reproduce it anymore on our end.

We think it is possible this was already fixed by one of our previous releases of our plugins.

Could you please update the plugins and let us know if it works on your end?

Thanks,
Victor

[Victor]

Hi Alison!

Thanks for getting in touch with us!

I can confirm that is currently an issue we are already aware of. I will set this thread’s status to “Pending fix” and link it to the report. This way, we will notify you once a fix is released in one of our next maintenance releases of our plugins.

Unfortunately, we don’t have a workaround for that, besides manually editing the event in your WP admin and adding the missing links, which of course is not ideal.

We apologize for the inconvenience and we appreciate your patience while we work on this.

Best,
Victor

[Victor]

Hi Steven!

Thanks for getting in touch with us!

I’m not really sure how you might have achieved that, but by inspecting the page for the URL you shared, I can see that you may have used a plugin called “Image Map Pro” to show the image inside the content of the event.

Hope that helps. Let me know if any follow up questions.

Best,
Victor

[Victor]

Hi Crystal!

Thanks for getting in touch with us!

This is our pre-sales forum. If you have a valid license, please login with your account and post your question to our premium help desk to receive premium support.

I know some users make use of WooCommerce Deposits plugin, however it may need some custom implementation to fully work alongside our Event Tickets Plus plugin > https://theeventscalendar.com/support/forums/topic/woocommerce-deposit-option-not-working-with-event-tickets-plus/#dl_post-1296686

Best,
Victor

[Victor]

Hi Jessica!

Thanks for getting in touch with us!

You can totally do that with a bit of coding. We have a good article that explains how you can achieve just that > https://theeventscalendar.com/knowledgebase/add-nextprevious-links/

Additionally, let me share with you the following article about best practices when implementing custom code snippets > https://theeventscalendar.com/knowledgebase/implementing-custom-code-snippets/

Hope that helps 🙂

Best,
Victor

[Victor]

Hi Karen!

Thanks for your interest in our plugins.

You might want to check out our Community Events plugin, which allows users to submit their own events to your calendar.

With Community Events you can manage event submissions. Users memberships is not something already built-in to our plugins, so you might need to create some custom implementation of a third party plugin to manage subscriptions.

If you want to make a members-only calendar, we have a good article you can use as a starting point > https://theeventscalendar.com/knowledgebase/making-members-calendar/

I know many users integrate our plugins with the WooCommerce Memberships plugins > https://woocommerce.com/products/woocommerce-memberships/

I hope that helps. Let me know if any follow up questions.

Best,
Victor

[Victor]

Hi There!

Thanks for getting in touch with us!

I’m not exactly sure I understand what you are trying to accomplish with the events list widget. Could you please explain this further and share with us the link to where you tutorial you mention?

I’d be happy to point you in the right direction.

Thanks,
Victor

[Victor]

Hi There!

I’m sorry to hear you are having that issue.

Let me help you with the troubleshooting so we can hopefully find the source of the conflict.

First, I can see from your system information that you are using older versions of our plugins, so please make sure you update to latests versions. Remember you can always download our plugins from your downloads page > https://theeventscalendar.com/my-account/downloads/

If it doesn’t solve the issue, there could be a conflict with your theme, another plugin or even some custom code. To make sure we are not dealing with a conflict, please go through the steps outlined in our Testing for Conflicts guide and see if you can reproduce the same issue under default conditions.

Please let us know how it goes.

Thanks,
Victor

[Victor]

Hi Myron!

Thanks for getting in touch with us!

I am able to reproduce the issue on your site, but not on my local installation. It looks like it could be a theme conflict.

Did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen? What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?

If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting.

Please let us know about it.

Thanks,
Victor

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