Forum Replies Created
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AuthorPosts
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September 12, 2018 at 3:32 pm in reply to: Map finds nothing when asked to look near 'United states' #1620178
Victor
MemberHi There!
Just wanted to share with you that you can set the region and language biasing with the following snippet:
https://gist.github.com/cliffordp/c7c2713e9f61166e9aef746823be6bfa
We recommend the following guide for best practices when implementing custom code snippets like this one > https://theeventscalendar.com/knowledgebase/implementing-custom-code-snippets/
I hope that helps to improve the Near filter functionality for your site. Don’t hesitate to open a new topic if anything comes up.
Best,
VictorVictor
MemberHi There!
Just wanted to share with you that you can set the region and language biasing with the following snippet:
https://gist.github.com/cliffordp/c7c2713e9f61166e9aef746823be6bfa
We recommend the following guide for best practices when implementing custom code snippets like this one > https://theeventscalendar.com/knowledgebase/implementing-custom-code-snippets/
I hope that helps to improve the Near filter functionality for your site. Don’t hesitate to open a new topic if anything comes up.
Best,
VictorSeptember 12, 2018 at 3:31 pm in reply to: Location search: where do the suggestions come from? #1620176Victor
MemberHi There!
Just wanted to share with you that you can set the region and language biasing with the following snippet:
https://gist.github.com/cliffordp/c7c2713e9f61166e9aef746823be6bfa
We recommend the following guide for best practices when implementing custom code snippets like this one > https://theeventscalendar.com/knowledgebase/implementing-custom-code-snippets/
I hope that helps to improve the Near filter functionality for your site. Don’t hesitate to open a new topic if anything comes up.
Best,
VictorVictor
MemberHi Peter!
Just wanted to share with you that a new release of our plugins is out, where we now include the security code into the ticket’s QR code.
Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/
By default, the QR code check-in process will not check for the security code. This is to allow previously created tickets to still be functional. However, if you wish to turn on the security code verification, you can use the following snippet:
add_filter('tribe_tickets_plus_qr_check_security_code', 'tribe_check_security_code' ); function tribe_check_security_code() { return true; }We apologize for the delay and appreciate your patience while we worked on this.
Also, make sure you check out our QR Code Check-in App > https://theeventscalendar.com/qr-code-scanning-app/
As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.
Please update the plugins and see if it works for your site. Don’t hesitate to open a new topic if anything comes up.
Best,
VictorSeptember 12, 2018 at 2:55 pm in reply to: QR Code not check in – no security information embedded in the code #1620154Victor
MemberHi Kun Lu!
Just wanted to share with you that a new release of our plugins is out, where we now include the security code into the ticket’s QR code.
Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/
By default, the QR code check-in process will not check for the security code. This is to allow previously created tickets to still be functional. However, if you wish to turn on the security code verification, you can use the following snippet:
add_filter('tribe_tickets_plus_qr_check_security_code', 'tribe_check_security_code' ); function tribe_check_security_code() { return true; }We apologize for the delay and appreciate your feedback and patience while we worked on this.
As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.
Please update the plugins and let us know if the fix works for your site.
Best,
VictorSeptember 12, 2018 at 2:50 pm in reply to: Problem trying to do an Eventbrite location based import #1620150Victor
MemberHi Byron!
Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂
Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/
We apologize for the delay and appreciate your patience while we worked on this.
As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.
Please update the plugins and let us know if the fix works for your site.
Best,
VictorVictor
MemberHi Rhys!
Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂
Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/
We apologize for the delay and appreciate your patience while we worked on this.
As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.
Please update the plugins and let us know if the fix works for your site.
Best,
VictorVictor
MemberHi Irina!
Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂
Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/
We apologize for the delay and appreciate your patience while we worked on this.
As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.
Please update the plugins and see if the fix works for you. As always, don’t hesitate to open a new topic if anything comes up.
Best,
VictorVictor
MemberHello Robert,
I just wanted to share with you that a new release of our plugins is out, where we added a message to warn users about the URL changes when breaking an event out of its series:
“When you break events from a series their URLs will change, so any users trying to use the original URLs will receive a 404 Not Found error. If this is a concern, consider using a suitable plugin to setup and manage redirects.”
You can find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/
We are currently working on improving the recurring events functionality altogether, so the URL change is likely to be solved in the near future. Until then, we suggest setting up a plugin to handle the redirects.
We apologize for the long delay in getting back to you. Let us know if you have any follow up question.
Best,
VictorSeptember 12, 2018 at 2:44 pm in reply to: Editing a recurring event changes slug so user can’t view event details #1620140Victor
MemberHi Sally!
I just wanted to share with you that a new release of our plugins is out, where we added a message to warn users about the URL changes when breaking an event out of its series:
“When you break events from a series their URLs will change, so any users trying to use the original URLs will receive a 404 Not Found error. If this is a concern, consider using a suitable plugin to setup and manage redirects.”
You can find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/
We are currently working on improving the recurring events functionality altogether, so the URL change is likely to be solved in the near future. Until then, we suggest setting up a plugin to handle the redirects.
We apologize for the long delay in getting back to you. Let us know if you have any follow up question.
Best,
VictorSeptember 12, 2018 at 2:41 pm in reply to: Permalink slug error reccuring events – is this resolved? #1620135Victor
MemberHi John!
Just wanted to share with you that a new release of our plugins is out, where we added a message to warn users about the URL changes when breaking an event out of its series:
“When you break events from a series their URLs will change, so any users trying to use the original URLs will receive a 404 Not Found error. If this is a concern, consider using a suitable plugin to setup and manage redirects.”
You can find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/
We are currently working on improving the recurring events functionality altogether, so the URL change is likely to be solved in the near future. Until then, we suggest setting up a plugin to handle the redirects.
We apologize for the delay in getting back to you. Let us know if you have any follow up question.
Best,
VictorVictor
MemberHi Suzanne,
That looks like it could be a conflict with the theme.
First, I can see you are using previous versions of our plugins, so please make sure you update to the latest versions. Remember you can always download our plugins from your downloads page > https://theeventscalendar.com/my-account/downloads/
Also, do you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen? What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?
If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting
Let us know how it goes.
Thanks,
VictorSeptember 11, 2018 at 5:55 am in reply to: Eventbrite tickets version 4 5 2 – previously imported events still broken #1618389Victor
MemberThis reply is private.
Victor
MemberHi!
Great to hear everything is working fine now! Thanks for following up to let us know 🙂
I’ll close this thread now, but feel free to open a new topic if anything comes up and we’ll be happy to help.
Best,
VictorSeptember 10, 2018 at 6:04 am in reply to: Unable to locate source of shortcode from previous event #1617457Victor
MemberHi Steven!
Happy to be of help! 🙂
It’s no bother at all. We are always here to help.
I’ll close this thread now, but feel free to open a new topic if anything comes up.
Best,
Victor -
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