Can't pull in events from Eventbrite.co.uk

[rhysgregory]

I’ve just purchased Event Aggregator. for $89 but I can’t get it to work.

It keeps saying the url I’m trying to import from is invalid – I’ve tried authors, individual events and categories. All give me the same error.

If this can’t be resolved quickly, I’d like a refund.

I’ve only purchased the addon for eventbrite import.

Thank you.

Rhys

[Victor]

Hi Rhys,

Thanks for taking the time to report this.

Unfortunately, I’ve been able to replicate the same issue on my end. It seems it’s only a validation error.

I have logged a bug report for this so it can be addressed in one of our next maintenance releases of our plugins.

I will set this thread’s status to “Pending Fix” and link it to the report. This way, we will notify you once a fix is released.

The good news is you can workaround that error by modifying the event url to use .com instead of .co.uk and it should import the event as normal.

Please let me know if this works for you.

We apologize for the inconvenience and we appreciate your patience while we work on this.

Thanks,
Victor

[Victor]

Hi Rhys!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/

We apologize for the delay and appreciate your patience while we worked on this.

As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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